Accessibility Guide for The Collection
,01522 550965,
Contact for accessibility enquiries: Paul Mason
Welcome
The Collection brings together an award winning archaeology museum and the region’s premier art gallery, the Usher Gallery, in the heart of historic Lincoln.
Come face to face with Lincolnshire’s earliest inhabitants in the museum and explore the wonderful art collections in the Usher Gallery before relaxing in the Stokes at The Collection cafe. Discover Play, our exciting space for younger visitors and enjoy our vibrant exhibition programme.
At a Glance
Level Access
•There is level access from the main entrance to:
–Dining Table
–Main Gallery
–Orientation Hall
–Curtois Gallery
–Courtyard Gallery
–Education Suite
–Main Reception
–Main Public Accessibility Toilet
–Orientation Hall Accessibility toilet
–The Collection Shop
–PLAY
–Temple Gardens
–Courtyard
•We have a viewing area for wheelchair users.
Hearing
•We have a hearing loop in
•Some staff have disability awareness training.
Visual
•Some parts of the venue have low lighting.
General
•We have a concessionary rate for disabled visitors.
•We have a complimentary ticket policy for personal assistants.
•Some staff have disability awareness training.
Getting here
Danes Terrace
Lincoln
Lincolnshire
LN2 1LP
Travel by public transport
•You can get to The Collection by bus and train.
•The nearest bus stop is 322m down the road, located on Silver Street. The bus stop is 0.20 miles / 518.4 km from The Collection.
•The nearest train station is Lincoln Railway Station. The train station is 0.6 miles / 1.0 km from The Collection.
•For bus timetables and information please see
For train timetables and information please see
•You can get a taxi with Mark's Passenger Service by calling 01522 793816.The taxi company has a wheelchair accessible vehicle.
•You can get a taxi with Handsome Cabs by calling 01522 545352.The taxi company has a wheelchair accessible vehicle.
•You can get a taxi with Direct Cars by calling 01522 567567.The taxi company has a wheelchair accessible vehicle.
Parking
•There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.
•There is a dropped kerb area on Danesgate with a museum entrance via the courtyard. These entrance doors are not automatic.
Arrival
Path to main entrance
•From the street to the main entrance, there is level access.
•The path is 2160mm wide, or more.
Main entrance
•The main entrance has level access.
•The door is 1270mm wide.
Getting around inside
Visual Impairment - General Information
•Some parts of the venue have low lighting.
Lift
•We have 2 lifts.
•You can get a lift to all floors.
Cafe and Public Toilet lift
•The lift door is 800mm wide.
•The lift is 1300mm wide.The lift is 1500mm deep.
•The lift says the floor number at each floor.
•The lift buttons have raised numbers or letters.
•The lift shows the floor number, at each floor.
Education lift
•The lift door is 800mm wide.
•The lift is 1300mm wide.The lift is 1400mm deep.
•The lift says the floor number at each floor.
•The lift buttons have raised numbers or letters.
•The lift shows the floor number, at each floor.
Ticket/ information desk
Main Reception
Things to See and Do
•We have a concessionary rate for disabled visitors.
•We have a complimentary ticket policy for personal assistants.
Main Gallery
•From the main entrance to this area, there is level access.Some display information is low, for wheelchair users.There are seats.
•We have £1 audio/visual iGuides offering visitors additional information on the exhibits in the main gallery.
There are a number of interactive touch screen activities throughout the museum; all can be accessed from a sitting or standing position.
We have someinformation available in large print.
We have a number of objects that can be touched and handled.
There are wooden benches situated throughout the museum and main gallery areas.
Some areas of the galleries are dimly lit to aid preservation of the exhibits.
Orientation Hall
•From the main entrance to this area, there is level access.Some display information is low, for wheelchair users.There are seats.
Curtois Gallery
•From the main entrance to this area, there is level access.Some display information is low, for wheelchair users.There are seats.
•Some videos have subtitles.
•This is a temporary exhibition space and each exhibition can have variations on the above. Please ask staff for details.
Courtyard Gallery
•From the main entrance to this area, there is level access.Some display information is low, for wheelchair users.There are seats.
•There is a hearing loop.
•Some videos have subtitles.
•This is a temporary exhibition space and each exhibition can have variations on the above. Please ask staff for details.
Education Suite
•From the main entrance to this area, there is level access.Some display information is low, for wheelchair users.There are seats.
Spectator/ Audience viewing areas
Auditorium
•There are stewards to help disabled visitors.
•We have a viewing area for wheelchair users.
Bar
Public toilet
Main Public Accessibility Toilet
•There is a public toilet for disabled visitors.
•From the main entrance to the public toilet, there is level access.The toilet door is 900mm wide.
•There is 1200mm in front of the toilet.The toilet seat is 480mm high.
Public toilet
Orientation Hall Accessibility toilet
•There is a public toilet for disabled visitors.
•From the main entrance to the public toilet, there is level access.The toilet door is 800mm wide.
•There is 1300mm in front of the toilet.The toilet seat is 480mm high.
Shop
The Collection Shop
•From the main entrance to the shop, there is level access.The route through the shop is 800mm wide, or more.
Place to eat and drink
Stokes Cafe
•From the main entrance to the dining area, there is level access.To get to a table, there are no steps.
•The route through the dining area is 800mm wide, or more.
•There is background music.
•We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (diary free), high fibre and vegan specific diets.
•Dietary requirements can be catered for with prior notice.
PLAY
•From the main entrance to this area, there is level access.The door is 1100mm wide.
•Assistantance may be needed to open the door as it is restricted for child safety reasons.
Getting around outside
Temple Gardens
•From the main entrance to the gardens, there is level access.
•The route is 1000mm wide, or more.
Courtyard
•From the main entrance to this area, there is level access.The entrance is 1400mm wide.
•There is external access with a drop kerb and internal access through the main musuem.
Customer care support
Accessibility equipment
•We provide wheelchairs.
•There are large print label books on request and audio guides tohire for £1.
•You can hire mobility equipment from Lincoln Dial a Ride by calling 01522 514477.
Emergency evacuation procedures
•We have emergency evacuation procedures for disabled visitors.
Customer care support
•Some staff have disability awareness training.
Guide last updated: 11 October 2017