ACCESSIBILITY FORM
Giving information on disabled access helps customers plan a hassle-free visit. Below is a list of all the possible ways businesses might meet the needs of disabled customers. Pleaselet us know which you can offer by;
- deletingall information that does not apply to your business, and
- addingany details that applyin the boxes
NAME AND ADDRESS OF YOUR BUSINESS
PLANNING A VISIT
We welcome guide dogs
We have a Hearing Loop
We have an Infrared system
We have Audio descript
Our concessionary rates for disabled people are…..(price or percentage discount)
Carer goes free YES / NO/ 1 / 2
We have ‘relaxed’ film screening/performances for people on the Autistic spectrum
We run special activities for the disabled which are
We have quiet sessions
We can offer access to a private area for families who need to carry out medical intervention
For fast track entry - contact us to arrange this or -
ARRIVAL
There is accessible car parking
There is Blue Badge car parking
ENTRY
There are steps to enter the building
There is a ramp with/without a handrail
The door is automatic
There is a button/bell to gain entry and it can be reached by a wheelchair user
If you need assistance to gain entry please –
We do have wheelchair accessible entry but it is situated at
RECEPTION
Our staff have had disability awareness training
We have large print leaflets
We have easy-read leaflets
STAIRS STEPS AND LIFTS
Our lift is suitable for wheelchairs /including electric wheelchairs
Our stairs have handrails
GENERAL SPACE
We have a Taxi phone fitted at the right height for wheelchair users
Stairs have handrails
The floors inside are smooth / other
All / some / most of the exhibits are at a suitable height for wheelchair users.
TOILETS
We have an accessible toilet
Height adjustable changing table
Hoist
Handryer
NOISE AND LIGHT
There are flashing lights
There are sudden sharp or loud noises (such as announcements or warning bells)
The noise levels at our venue/activity are loud/what you would expect given the venue or activity/quiet
We have special quiet sessions
We are happy to consider requests to change the noise and light levels at certain times YES/NO
THE UNEXPECTED
We have costume characters/mascots, but we will tell you about these if you ask/on our website.
WHEN THINGS GO WRONG
We have access to a quiet place if someone needs time out
We have a medical room
FOOD AND DRINK
We have menus in large font
We offer wheat-free/gluten-free/dairy-free products
We allow people with special dietary requirements to bring in their own food
OUTDOOR AREA
All our outside areas are / part of our outside area is wheelchair accessible
Our paths are smooth / rough – (woodchip, gravel etc.)
Attractions are on concrete/woodchip/grass
The site is level / steep / sloping
Two ways to complete this form
After you have saved your document, email it to us at .
Or print and post it to us at Customer Relations Team, County Hall , East G , St Anne’s Crescent, Lewes, East Sussex, BN7 1UE
Please also put this information on your website, in leaflets or other publicity materials.