Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/home.asp.

Client Support Agent with English and Spanish or Portuguese

Role Summary

You will work on a very exciting platform which showcases exhibits and collections from museums and archives all around the world. Allowing users to explore cultural treasures in extraordinary detail, from hidden gems to masterpieces Our team is all about focusing on the user and the content in the product. You will contribute to the success of the product by optimizing content to be viewed.

Key responsibilities:

·  Research artefacts of cultural, historic and artistic interest ensuring relevant links are associated under defined categories

·  Work to tight timelines and specific metric targets

·  Ensure highest quality measures are adhered to

·  Engage closely with the product engineers

·  Work on internal product initiatives like process automation, product improvement suggestion development

Qualifications:

·  Fluency in English and Spanish or Portuguese

·  Keen interest in culture, art and history

·  Educational background in the above

·  Experience in data research

·  Familiarity with general web technologies

·  Strong written communication skills with linguistic affinity

·  Detail-oriented, organized, and very proactive

·  Comfortable operating in a fast paced, start-up like environment

·  Bachelor's degree

We offer:

·  The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)

·  Experience with a range of Clients and technology solutions which provides professional relevance

·  Trainings and development tailored to help you achieve your potential

·  Opportunity to engage in Corporate Social Responsibility initiatives

·  We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others

·  Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance

·  Friendly work atmosphere in multicultural environment

Please send your CV in English with reference number KUL/00360216 via email or APPLY ONLINE

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