BHASKAR KAURHINYA

Mobile: +971 50 2058728

E-Mail: ,

A dynamic individual, seeking middle level assignments in Customer Service/ Store Operations/ Sales & Marketing / Business Development with an organization of high repute preferably in Dubai

PROFILE SUMMARY

A versatile professional with 8 years of experience in:

Sales & MarketingBusiness Development Client Relationship Management

Store ManagementTeam ManagementLiaison & Coordination

  • Adept in developing and ensuring customer satisfaction by maintaining excellent service quality
  • Proficiency in supervising and monitoring the performance level of Sales & Service Staff for ensuring superior customer service and accomplishment of targets
  • Consistent success in maximizing corporate performance, driving growth, generating revenue, capturing market share and enhancing the value in markets
  • Deftness in building & maintaining relationships with key corporate decision makers and establishing large volumes & profit accounts with high levels of retention
  • Distinction of spearheading improvement initiatives with focus on streamlining business development operations
  • Skilled in undertaking measures like stock valuation, auditing and reconciliation for better inventory management
  • An effective communicator with excellent analytical and problem solving skills

CORE COMPETENCIES

Sales & Marketing

  • Identifying new streams for revenue growth & developing plans to build consumer preference
  • Using sales forecasting tools to ensure the sale & profitability of products, analysing business development activities and monitoring the market trends

Business Development

  • Acquiring new clients and negotiating with them for securing business
  • Generating business from the existing clientele to achieve stipulated targets

Client Relationship Management

  • Managing the customer centric operations and ensuring their satisfaction by achieving delivery & service quality norms
  • Ensuring that the highest service standards for clients and minimum turn-around-time

Stores Management

  • Overseeing store operations and maintaining reduced inventory levels, the stock of material without any variance
  • Conducting stock verification & documentation and maintaining optimum stock level without any variance by conducting stock verification

ORGANISATIONAL EXPERIENCE

Since Feb’15DAMAC Properties, Dubai as Property Consultant

Responsibilities:

  • Marketing & sales of high end DAMAC projects across Middle East (UAE, UK, Jordan, Lebanon, Egypt, KSA & Qatar).
  • Approaching & interacting with International and HNI clients
  • Handling DAMAC stalls & stands in Malls and Airports for lead generation
  • Selection, appointment, follow-up & monitoring of Brokers, Agents & Dealers network.
  • Analyzing market trends & tracking competitors.

Highlights:

  • Received:
  • Sales trip to Mumbai for marketing and selling DAMACprojects.
  • Sales trip to Surat for marketing and selling DAMACprojects.
  • Sales trip to Delhi for marketing and selling DAMAC projects.
  • Sales trip to Amritsar for marketing and selling DAMAC projects.

From July 2008 to Jan 2015 Rivoli Group, Dubai as Sales Associate

Responsibilities:

  • Functioning as the Show Room Manager of the company and mentoring a team of 4 members
  • Accountable for store profitability, direct activities related to merchandize flow, store maintenance and sales support functions
  • Ensuring accomplishment of budgeted goals in compliance to policy & procedure on a daily basis while controlling overall store expenses
  • Attaining the assigned salesmargins and ascertaining all expenses within predetermined budget criteria
  • Administering the entire MIS systems and developing the reports accordingly
  • Assuring that the current product and pricing related information is effectively maintained
  • Responsible for processing replenishing merchandise at sales floor by receiving andmonitoring sales floor stock
  • Carrying out array of in-store inventory operations whereby monitoring all aspects of stock including its control, transfer, receiving, budgets, etc.

Highlights:

  • Received:
  • Sales Award in 2014for highest sales and achieving targets every month
  • Award for highest sales for the brand Montblance in 2013
  • Holds the merit of consistently over-achieving the target by 20- 30% successfully

PREVIOUS EXPERIENCE

Jul’07 to Jan’08ICICI Bank, Guwahati as Sales & Marketing Executive

Responsibilities:

Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Calculate premiums and establish payment method.

Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Confer with clients to obtain and provide information when claims are made on a policy.

Contact underwriter and submit forms to obtain binder coverage.

Customize insurance programs to suit individual customers, often covering a variety of risks.

Develop marketing strategies to compete with other individuals or companies who sell insurance.

Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Install bookkeeping systems and resolve system problems.

Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

Perform administrative tasks, such as maintaining records and handling policy renewals.

Plan and oversee incorporation of insurance program into bookkeeping system of company.

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

Select company that offers type of coverage requested by client to underwrite policy.

Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.

TRAININGS

  • Attended Training and have a valid (Real Estate Regulatory Agency) RERA License.

RERA License No. 34391

  • Attended the following:
  • Carl F Bucherer Training organized by Swatch Group held at Rivoli Group in 2010
  • Omega Training organized by Swatch Group held at Emirates Aviation College in 2008

EDUCATION

2007B.Com. From Darrang College, Tezpur, Guwahati University

200312th from Darrang College, Tezpur, Guwahati Board

200110th from Little Star School, Bishwanath Chariali, Board

PERSONAL DETAILS

Date of Birth: 30th August, 1984

Nationality:Indian

Passport Status:G3110409 (Expiry: 7thNovember 2017)

Visa Status: Employment

Driving License Details: Valid

Marital Status: Married

No. of Dependents: 1

Address: Dubai–Villa#74, Al Rashidiya.

Languages Known:English, Hindi, Urdu, Bengali and Basic Arabic