Kuldeep Tyagi

Email:

Mob: +91-7042390050

Commercial Executive

»  A dynamic professional with a great exposure as Commercial Executive.

»  Presently associated with Piyush Group a Commercial Executive.

»  A go-getter with multi–tasking abilities in driving team efforts towards achievement of organizational goals.

CORE COMPETENCIES
»  Comprehensive knowledge of Commercial and CRM activities related to real estate
»  Proficient in handling multiple tasks and work independently in a fast paced environment
»  Eye for detail with strong communication and interpersonal skills
»  Skilled in working with basic computer applications like Word Processor, Spreadsheet and PowerPoint, Page Maker, Coral Draw etc.
»  Possess excellent organizational, management and pleasing personality
EXPERIENCE SUMMARY
Organization : Piyush Group
Designation : Commercial Executive
Duration : June 12 – till date
About Company:
·  Piyush Group envisages a project in every major city of the National Capital Region ( NCR ). Residential Projects on the anvil include Integrated Townships in Palwal and Bhiwadi and a world class Group Housing Project(Piyush Heights)is under speed development spread over17.5 acres (approx.) located at Sec 89, Faridabad .Commercial projects including Business Park & Global I being designed by the renowned architect Hafeez Contractor located on Mathura Road, Faridabad.
·  The vision of Piyush Group envisions to transform dreams into reality. Our vision is to create residential and commercial establishments across all strata of society and eventually help to excel in the essence of life endeavor is to improve the lives and aspiration of people.
.Key Responsibility Areas:
Commercial & CRM Department
·  Supporting to Sr. Manager (Commercial) in General Commercial Task.
·  Dealing with the Clients & Dealers.
·  Having Meetings with Clients & Dealers regarding their queries, resolving them and executing their documents.
·  Corresponding with the clients over phone & replying customers queries through e-Mail, phone etc.
·  Making & Organizing the Documents related to Flats/Shops/Space/plots.
·  Maintaining & Retaining the Records of Commercial Department.
·  Verification of Booking Forms of the Clients & Standing the same in ERP.
·  Creating the New Files & Documents of New Customers.
·  Generating and Maintaining the Customized reports of the clients.
·  Issuing Allotment Letters, Demand Letters, Cancellation Letters, Receipts, Buyer Agreements, NOCs, PTM, Accounts Statements & Assured Return Cheques etc. to the Clients & Banks Whosoever Requires.
·  Cancelling the Customers Bookings and Preparing their Refund Amount and Maintaining the Record of the Same.
·  Preparing & Sending Assured Return Cheques & maintaining Clients’ Payment Details.
·  Handling transfer and Endorsement of the clients and issuing them new documents.
·  Handling the possession, registry, and facility management bills of the clients.
·  Having Coordination with all related departments like Accounts, Finance, Legal and field personnel.
EXPERIENCE SUMMARY
Organization : AEZ Infrastructure Pvt. Ltd.
Designation : CRM Executive
Duration : April 11 – May 2012
About Company:
AEZ Group has ventured into various facets of real Estate and construction. In the Indian real estate scenario, AEZ Group is involved in development of Integrated Township, Group Housing Projects, Commercial mall cum Multiplexes, Educational Institutions, Corporate and IT Projects.
Key Responsibility Areas:
·  Following up on pending outstanding payments.
·  Ensuring proper documentation from booking to final possession.
·  Ensuring timely collections and recoveries from customers of due/outstanding as per booking form and work progress.
·  To maintain and update customer ledger and accounts.
·  Maintaining record of Customer interactions.
·  One point contact to the Customer, after Sales till handover/registration (day to day interactions with the Customers with respect to queries/clarifications related to project) Project progress updates to Customers.
·  Interacting with clients for payments.
·  Ensuring timely execution of Allotment Letters, Receipts, agreements and making arrangements for any financial assistance through home loan and issuance of documents.
·  Ensuring timely execution of booking forms, NOC, Sale Agreements, etc. Ensuring office copy signed by both parties and filed properly.
·  Ensuring calculation of interest for delayed payments and calculating the interest to review the
booking.
·  Following up with customers for registration and fixing up the time for registration with Regional Head.
Experience Summary
Organization : Directorate of Income Tax
Designation : Secretarial Assistant
Duration : June 2008 – March-2011
About Company:
This Directorate, which is headed by a DGIT, was created in 1981 to coordinate, at the apex level, all activities relating to introduction of computerization in the Income-tax department and to providing Innovative Technical Support to the Department.
Key Responsibility Areas:
·  Assisting to Director of Income Tax in Routine Task
·  Responsible for sorting and distributing incoming correspondence like faxes and emails.
·  Handling the tasks of preparing agendas and managing incoming and outgoing documents
·  Performing tasks of updating minutes of meetings and distributing the same to the concerned staff
·  Handling the tasks of setting up and maintaining filing systems
·  Maintaining schedules, calendars as well as arrange, and confirming appointments
·  Handling incoming calls, transferring messages, maintaining office records and filing systems
·  Maintaining Personal Files & Records of the Director e.g. Medical Files, Insurance, Personal Expenses & EMI etc.
EDUCATIONAL QUALIFICATIONS

Year Standard University/Board

2003 Graduation CCS University

2000 12th UP Board

1998 10th UP Board

SKILL SET

v  One year Computer Diploma from Sarvodaya Computer Management & Institute at Shahdara.

Course Features: M.S. Word, M.S. Power Point, M.S. Excel, Word Pad, Note Pad, M.S. Paint M.S. Outlook, Coral, Pagemaker, Photoshop, Scanning, General Hardware Training,Internet

v  Three Months Customer Care Training from Oxford Institute at Yamuna Vihar, Delhi.

Course Features: M.S. Office, Network Topologies, Telephony Skills, Communication Skills & Business English

Typing: English & Hindi respectively-55 & 30 wpm.

PERSONAL DETAILS

·  Father’s name : Shri Rohtash Tyagi

·  Date of birth : 1st August-1984

·  Sex : Male

·  Language known : Hindi & English

·  Address : C-469, Chhajjupur, Babarpur,

Shahdara, Delhi-110032

Place: New Delhi Kuldeep Tyagi

Date: