TO: All IV-D Agents and Staff CSM No. 99

TO: All IV-D Agents and Staff CSM No. 99

Child Support Enforcement Staff

FROM: Steven P. Veno

Deputy Commissioner

DATE: July 15, 2008

SUBJECT: Address Information for Income Withholding Orders for Department of Defense (DOD), Pension or Annuity Income Withholding Orders of Federal Government Civilian Employees, and the National Medical Support Notice for Civilians Working for the Army

Effective immediately, all National Medical Support Notice (NMSN) for civilians working for the Army should be sent to Army Benefits Center-Civilian (ABC-C), located at Fort Riley, KS, regardless of the employee’s human resources servicing region. Having a central location to send the NMSN for civilians working for the Army will help expedite the process for CSE agencies by ensuring that the NMSN reaches the correct office. The following address is only for the Nation Medical Support Notice:

Army Benefits Center-Civilian

303 Marshall Avenue

Fort Riley, KS 66442-5004

Fax: (785) 239-0020

Contact Person: Cindy Beals

Additionally, the Defense Finance and Accounting Service (DFAS) continues to offer a fax service for the receipt of child support income withholding orders. As a reminder the Fax Gateway is an automated process. Child support staff may use either of the two fax numbers listed below to send income withholding orders for child support to DFAS Garnishment Operations. No cover sheet is necessary, but be sure to include a phone number where you may be reached if a problem is encountered. Continue to fax each order individually. The fax line is only to be used for sending income withholding orders and accompanying documents. Do not fax requests for verification of employment, the NMSN or court orders. You may continue to send Income Withholding Orders for Department of Defense (DOD) civilians to the following address. Do not mail an income withholding order that you have faxed to the Fax Gateway:

DFAS Cleveland

DFAS-HGA/CL

P.O. Box 998002

Cleveland, OH 44199-8002

DFAS Fax Gateway: (877) 622-5930 or (216) 522-6960

CSM 99

07/15/08

Page 2

Finally, send Income Withholding Orders when attaching the pension or annuity of federal government civilian employees to:

Office of Personnel Management

Court Ordered Benefits Branch

P.O. Box 17

Washington, DC 20044-0017

Telephone: (202) 606-0222

Fax: (202) 606-7958

Employment Verifications for Department of Defense (DOD) civilians should be referred to the Work Number Client Service Center at (800) 996-7566.

Cross References

Prosecutors’ Handbook Subsection 25.070, Withholding of Income

Operations’ Manual Subsection 36.070, Withholding of Income

Obsolete

CSM No. 6 – Income Withholding Address for Federal Civilian Employees (8/19/02)

CSM No. 79 – Defense Finance and Accounting Service FAX Gateway for Child Support Orders (8/08/07)