John P. Higgins
41 Stratford Ave, Collingswood, NJ 08108
(610) 453 5642
Email:
SPECIFIC WORK/TASK EXPERIENCE:
Proscape Technologies. Horsham, PA September 2012 to Present
Proscape Technologies pioneered a Software as a Service (SaaS) for creating Sales and Marketing applications that function on Mobile devices. Coding is taken out of the equation, yet “app-like” features including animations, advanced gestures, branched logic, customized analytics, and CRM integration are part of the Core platform.
Director of Cloud and Mobile Development
Chief Technology Officer (CTO) Responsibilities include Managing and Organizing all aspects of Technology. Organization includes Software Development, Product Support, Architecture, Software Configuration Management (SCM), Program Management (PM), Quality Assurance (QA), Business Administration (BA), and Infrastructure and Systems. Involved in all aspects of Management of the teams that includes; Budget Planning, Salary Planning, Resource Allocation, Technology Direction, Project Selection and Prioritization. Provide a hands-on Management approach to all aspects of development. Broad understanding of the SDLC and Technologies related to Product Development (SQL Server 2012, .Net, Objective C, Swift, and Java). Work hand in hand with staff on designs and solutions to meet the business and technology requirements. As Director, I have instituted and enhanced Process and Procedures to bring order to chaos. Created Development processes, instantiated Issue Tracking and Software Control and created an automated build process for the SCM team. Have overseen major Software releases, an overhauled of our Physical and Virtual environments, and instituted an evaluation and performance review (process or system) of our SQL Server environments in order to prepare for anticipated company growth.
The current direction of the Proscape Product Suite is a ground up rewrite of the platform and Applications in the Amazon Cloud. Utilizing AWS, EC2, RDS, Kinesis, S3 and Beanstalk; the team has completed the Coding phase of the Content Creation tools. A successful beta program has led to the release of the Creation Tools to General Availability. Development has started on a Windows Surface Tablet application and rewrite of the User Management and User Authentication application. The deliverables are managed using an Agile Program management approach. We have successfully migrated our content hosting from FTP servers to Amazon S3 and have also successfully utilized EC2 instances and RDS (MySQL) for our Data Bases and Business Intelligence.
MedRisk, Inc. King of Prussia, PA September 2011 to September 2012
MedRisk is a national company specializing in the management of workers' compensation physical therapy services. Through an Expert Provider Organization (EPO), MedRisk delivers access to the biggest and best national network of pre-screened and credentialed physical therapists, occupational therapists and chiropractors with expertise in the treatment of work related injuries.
Director of Software Engineering
Responsibilities include Managing and organizing all aspects of Software Development. Organization included Development, Architecture, and Quality Assurance (QA). Involved in all aspects of Management of the teams including; Budget Planning, Salary Planning, Resource Allocation, Technology Direction, and Project Selection and Prioritization. Initial involvement was to design and implement a Software Development Life Cycle (SDLC) and completely reorganize the department to meet the growing needs of both internal and external clients. The Applications under management range from cloud computing, Salesforce and Force.com, to various Microsoft technologies (.Net and SQLServer 2005), and various Third Party applications. Priorities also included management initiation of 10 off-shore resourcing models located in India and Malaysia, to meet the growing development and maintenance needs of the platform.. Participated in the ‘standing-up’ of a Project Management Office (PMO) and the incorporation of a new Service Management model following ITIL guidelines.
ADVISORport.com (Bank of New York Mellon), King of Prussia, PA May 2004 to September 2011
ADVISORport.com (A Member of the Bank of New York Managed Investments) an online investment consulting platform that automates all essential back-office functions and allows client reports and documents to be privately labeled. The platform integrates separate accounts, mutual funds, proprietary products and brokerage accounts into a single portfolio.
Vice President – Director & Group Manager of Software Engineering July 2009 to September 2011
Managed all Development Staff for the Managed Investments Platform for Bank of New York Mellon. Staff was approximately 60 heads with 40 FTE and 20 contractors. Staff was US Based in PA and Lake Mary, Florida and Offshore in Chennai, India. Development was a .Net organization (C# and SQL Server) and utilized all aspects of the SDLC to deliver quality software, on time, with all required documentation. Involved in all aspects of Management of the teams that included; Budget Planning, Salary Planning, Resource Allocation, Technology Direction, and Project Selection and Prioritization.
· Project Delivery – Responsible for all Client Sponsored Projects. In 2010, 20 major projects were delivered to 7 clients.
· Technology Project Management – Responsible for Project Management of Technology initiatives, Resource planning and allocation, and advisory services to development and Technology management.
· Production Support – Dedicated support team handling production issues.
· Architecture
· Scale and Platform Enhancement
· QA
Director of Information Services March 2007 to July 2009
Senior Manager in the Advisorport Technology group and Technology owner of the Advisorport platform. Involvement in all aspects of management of the teams that included Budget Planning, Salary Planning, status updates, and day to day support and operations at a high level. Also the Manager of the Estimation Process for New Project costs and the Approval Process of Change Management requests that affects the Platform.
· Infrastructure –Hardware exists in three locations and consists of Production, Disaster Recovery, Development Servers, and Testing Environments. Platform consisted of over 60 servers, both physical and virtual, and contains over 150 TB of data.
· Database Administration (DBAs) –Databases are in Microsoft SQLServer 2005. The DBAs are responsible for seven environments, with over 25 database servers, and manage 11 TB of data in production.
· Back Office Development –Applications include Quarterly Report Generation and Delivery, Billing Application, and Pricing Reconciliation. All applications are written in Microsoft technologies (.Net).
Senior Database Developer May 2004 to March 2007
Senior Developer and Production Support Manager. Developed numerous data flow processes, using Microsoft SQL Server tools DTS and Integration Services (SSIS), designed to make the company’s various disparate systems function as one. Developed a daily data flow processing system, which ingests client account information from multiple external sources then transports data into company's data warehouse to be used by the company's back office systems. Developed daily upload process that calculates financial ratios and performance measurement data then moves data to be displayed on company's website for client reporting. Developed a complex data flow processing system (“Pipeline”) responsible for the creation, viewing and maintenance of the company’s account data. Pipeline process sits behind company’s website enabling 6 disparate systems to function as one. Developed and deployed the quarterly and monthly reporting packages sent to clients. Reports present complex financial data into an easy to read format. Developed and deployed reports generated from the company’s proprietary Fee System on a monthly and quarterly basis for senior management as well as the invoices sent to clients.
Wachovia Nation Bank, Malvern, PA October 2001 to May 2004
Lead Software Engineer of Accounting, Performance Measurement, and Reporting Team. The team was responsible for collection of account and portfolio data, generation of performance data, and making the data available via Intranet applications. Initial data resides on an external Accounting System. Requirements included using Microsoft SQLServer Data Transformation Services (DTS) and replication to move selectable data from the Accounting System to the Reporting Database. Applications calculate performance of investments and deliver information to the user(s) in specific formats (i.e. XML, PDF, HTML, etc). The applications use J2EE technologies, specifically, JDBC, JSP, XSLT and Struts. Responsibilities included leading a team of 5 individuals; 3 developers, 1 Project Manager, and 1 Business Analyst. Involved in all aspects of Software Development including Planning, Requirements Analysis, Software Design, Database Design, Development, Test, and Delivery. Extraneous tasks include creating a Java based email utility to send Reports to Portfolio Managers in our satellite offices and creating a generic batch environment for our scheduling tool to execute tasks necessary to move and scrub data. Continually mentored junior engineers in the financial industry, development procedures, and company issues.
Reuters America, Norristown, PA July 1999 to August 2001
C.S. Telecom, Inc., Fort Washington, PA May 1998 to July 1999
Shared Medical Systems, Malvern, PA Sept 1994 to May 1998
General Electric Corporation, Valley Forge, PA June 1988 to Sept 1994
EDUCATION:
Villanova University M.S. Computer Science In Progress
Villanova, PA
Temple University B.S. Electrical Engineering May 1987
Philadelphia, PA
Publication: Modern Spectral Analysis of Gastric Motility in the Proceedings of the Thirteenth Annual Northeast Bio-Engineering Conference