QUESTIONNAIRE ON CUSTOMER SATISFACTION ON MAGGI NOODLES

1. Name :

2. Age :

3. Gender : (a) male (b) female

4. E-mail id :

5. Contact number:

6. Your monthly income

(a) 20000-25000 (b) 25000-30000 (c) 30000-35000 (d) above35000

7. How much will you spend for MAGGI NOODLES per month?

(a) 250-500 (b) 500-750 (c) 750-1000 (d) above1000

8. How come you know about MAGGI NOODLES?

(a) Advertisement (b) friends (c) family members (d) others

9. How often will you eat MAGGI NOODLES?

(a) Twice in a week (b)thrice in a month (c) sometimes (d) very rarely

10. You like MAGGI NOODLES because of

(a) Advertisement (b) taste (c) many flavours (d) easy to cook

11. MAGGI NOODLES is purely a snack time dish

(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree

12. MAGGI NOODLES contains high proteins and vitamins

(a) Strongly agree (b) partially agree (c) disagree (d) Strongly disagree

13. Will you suggest MAGGI NOODLES to your friends and neighbours?

(a) Yes (b) No

14. Should MAGGI NOODLES introduce new flavours in the market?

(a) Yes (b) No

15. MAGGI NOODLES preferred by

(a)children (b)teenage (c)adults (d)all the above

16. MAGGI NOODLES is good for health

(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree

17. MAGGI NOODLES mainly targeted to the high class people

(a) Yes (b) No

18. Will you use other companies products rather than MAGGI NOODLES

(a) Yes (b) No

19. Similar products are been offered by other companies how would you compare MAGGI NOODLES with them?

20. Has MAGGI NOODLES created good brand name?

(By- D. Jenifer Prince Mary

I M.B.A ‘B’ 11pba219)