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Project Office Director (PMO Manager) Position Description

The Project Management Office (PMO) Manager oversees the PMO process implementation and ensures that information concerning content (deliverables, risks, issues) passes to and from sponsors. He/she is deeply involved in improving the consistency, predictability and efficiency of the organisation's project delivery capability. The PMO Manager provides leadership in best practices and is highly customer-focused; outward and upward and that these are consistent with customer expectations.

The PMO Manager must also ensure that the operational issues of the PMO are managed, focusing on the project interface with project leaders, project teams, business teams, technology and interface issues.

In addition, the PMO Manager oversees all project costs and makes sure that they are well managed, monitors earned-value and expenditure for each project, and confirms that payments are performed efficiently and are timely from a project management point of view.

Key Accountabilities:

· Directs and oversees the Program Management Office (PMO) to ensure programs and projects meet organisation goals and requirements

· Develops and implements PMO processes and policies, directs project management staff, and works with other business leaders to define, prioritize, and develop projects and programs

· Negotiates with and influences subject matter experts in a challenging and complex environment

· Coordinates and plans the management of business analysis related activities.

· Delivers business focused research and analysis

· Conducts detailed financial and economic research and analysis to identity facts, issues, key trends and indicators in relation to tolling policies, project financials and project delivery

· Provides relevant accurate and timely industry and financial information to enable evidence based decisions

· Liaises with key stakeholders to ascertain process and requirements

· Works with business managers to develop new project initiatives

· Reports on developments to internal and external stakeholders as well as the executive

· Responsible for the definition and maintenance of the standards of project management and process

· Supports the successful delivery of programs undertaken through effective facilitation, tracking and reporting

· Sets standards by training and advising managers and teams on the best use of project management disciplines and approaches and act as the first point of contact for any program management queries.

· Responsible for the establishment and management of a project methodology incorporating structures, standards, processes, documentation and reporting which is agile, fits the needs of the project and puts emphasis on the quality of decision making and timely project delivery

· Establishes and manages processes supporting the Project Steering Committee, streamlining communications between Innovation Managers and project sponsors and empowering the committee to engage in meaningful and efficient debate of priorities and resource availability

· Maintains processes to ensure project management documentation, reports and plans are relevant, accurate and complete

· Maintains and updates the project management framework and disciplines necessary to support a PMO

· Tracks and reports on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects

· Monitors project overhead and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances

· Contributes to overall profitability by monitoring all areas of project expenditure and reporting on performance against variations

· Assists Innovation Managers incorporate strategies for cost efficiencies within their business case and project design

· Contributes to the flow of communication within the project team, by actively coaching at Project Control Groups and participating in team meetings

· Ensures familiarity and compliance with all policies and processes

Skills and Requirements:

· Requires at least 10 years of experience in the project governance field or in a related area

· Experience and knowledge of industry standard development methodologies, tools and techniques

· Demonstrated experience guiding and collaborating with multi disciplinary technical teams covering multiple domains

· Tertiary qualification in project management or relevant experience

· Demonstrated project management skills with the ability to plan, prioritise, evaluate, and report financial and business performance

· Proven experience in the provision of high level strategic and operational advice and analysis at senior management levels

· Excellent oral and written communication skills including stakeholder management, interpersonal, and negotiation skills, with the capacity to produce effective business briefings, management reports, policies and project plans

· Demonstrated advanced skills with computer applications in project control, program and financial management, and spreadsheet/database tools

· Familiar with concepts, practices, and procedures within the industry

· Relies on extensive experience and judgment to plan and accomplish goals

· Leads and directs the work of others. A wide degree of creativity and latitude is required.

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