PRACTICAL ACTION
South Asia Regional Office
Nepal
STAFF JOB DESCRIPTION
UNIT/PROGRAMME: Programme Funding and Communications
Job Title:
Communications Coordinator (Grade-7)
Responsible to:
Head of Programme Funding and Communications in Nepal Office and
Head of Communications in the Head Office UK
Purpose of the job:
· Improve Practical Action's internal communications across the globe
· Communicate successes related to our strategy, mission and values and work with our senior management and global theme groups to help them better communicate the work they are doing
Key Result Area:
· Enhanced communications systems and practices targeting Practical Action's internal audience across the globe
· Developed messages targeting to various internal target audience across the globe capturing organisational successes related to strategy, mission and value
· More effective global thematic groups
· Improved communication skills of the staff in Practical Action offices across the globe
Job Responsibilities:
· Work with Practical Action offices (communications and senior staff) across the globe (Bangladesh, Kenya, Nepal, Peru, Sri Lanka, Sudan, UK and Zimbabwe) to capture good practices that enhanced internal communications
· Prepare and implement communication strategies and plans to enhance/promote internal communications in Practical Action offices across the globe
· Create organisation wide messages targeting to different global audiences through various means i.e. audio, video, info graphics etc.
· Facilitate communication support to Practical Action's thematic global groups
· Capture and communicate success related to organisational strategy, mission and values through various means i.e. audio, video, info graphics etc.
· Build staff capacity on effective internal communications across Practical Action regional and country offices
· Undertake any other tasks as directed by the line manager.
Minimum Qualifications:
· Master's degree in development communications or knowledge management or development related subject with minimum three years of work experience in above mentioned areas.
· Strong visual, oral and written communication skills
· Willingness and enthusiasm for working with multicultural and multidisciplinary team
· Experience in creating digital communications – video, audio, info graphics; designing message for different audiences (Jargon busting – simplifying and communicating complex materials); developing communication strategies and plans; working with international team; and change and crisis management
· Understanding of development and countries in Asia, Africa and Latin America
· Willingness to make international travel, work during off hours and with diverse audiences
· Conversant in using Skype and other online communication tools/applications
Core Competencies:
Self-motivation: Displays timeliness and accuracy in carrying out their role, by their personal energy and enthusiasm and willingness to learn to exceed expectations in their role.
Initiative: Ability to work independently, within a set context; to act on current or future problems or opportunities; to respond creatively and effectively to the unexpected. Displays a curious and questioning approach in their role and environment.
Conceptual thinking: Sees the big picture rather than narrow focus of own specialism. Makes connections that are not readily apparent. Questions assumptions. Able to generate new ideas and approaches.
Impact: Demonstrates good listening skills. Presents view in convincing way. Aware of different perspectives, feelings and concerns. Ability to win others over to own way of thinking.
Teamwork: Ability and inclination to work co-operatively with others. Will recognize the value of sharing ideas, knowledge and information with others and takes personal responsibility for doing so.
Managing relationships: Seeks to understand people’s underlying issues and motives that drive behaviour. Is sensitive and adaptable to gender and social inclusion; cultural differences, religion, nationality and age. Responds appropriately to different situations.
Influencing: Competence evidenced by the ability to use a range of approaches and select the appropriate style for a situation. Is able to demonstrate good listening skills, presents own view in a convincing manner, whilst acknowledging different perspectives, feelings and concerns. Works for a win-win outcome in resolving
Decision–making: Competence demonstrated by the timeliness and sound reasoning of decisions. There is a balance of consultation with action. Will communicate, will follow through and will be accountable for outcome. Will always have the interests of Practical Action at the core of the decision. Will support decisions once argued through and made.
Planning and organising: Ability to process requirements of role effectively. Is able to gather and use resources effectively. Is able to prioritise their and/or their teams’ workload appropriately and review and amend priorities and actions as and when required.
Knowledge Management: Able to synthesise information, learns and shares with others. Recognises value of sharing knowledge and takes personal responsibility for doing so.
Contract period: Initially for one year (extendable).
Duty Station: Kathmandu, Nepal but working most of the time with international staff in Practical Action offices across the globe. Also requires some in-country field visit and international travel.
Job Description – COMMUNICATIONS Coordinator_August 2013 1