Name:
Typing speed:
Please answer the following questions
1. Are you familiar with casino style apps/games?
2. Are you comfortable supporting a casino style game?
3. Tell me how to buy your favorite thing online for you:
Customer Support Writing Prompts
Please read the questions carefully and type your response below each question.
Customer Question #1:
“I really need to cancel my account quickly. I can’t afford $6.99 a month anymore.”
Your response to the customer:
Customer Question #2:
“None of my games work. I used to get your games all the time a few years back and nothing works now. My computer is up to date – My Mac even has OSX 10.5! Why isn’t anything working?”
Your response to the customer:
Customer Question #3:
“How can I know to trust your site? How do I know that you don’t steal my credit card information? How many games can I download? Is your site better than others out there?”
Your response to the customer:
Customer Question # 4:
“I keep losing all the time in Big Fish Casino! Why do you never let me win?”
Your response to the customer:
Customer Question # 5:
“How do I get my Big Fish Casino account on my new phone?”
Your response to the customer: