Ninette Prieto
1721 N. Recreation Fresno, CA 93703
Cell: 559-978-7718 Msg.: 559-458-5691
ProfileI am an Administrative support professional offering versatile office skills and proficiency in Microsoft WORD, EXCEL, PowerPoint, ACCESS and Outlook. I am a strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to multiple task priorities and meet deadlines without compromising the quality of my work. I am seeking a Clerical position with the possibility of advancement in a company that will utilize my skills and experience to the fullest.
Key Skills
Computer Skills: / MS Word
MS Excel / MS Outlook
MS Access / MS PowerPoint
MS Publisher
Experience
Wawona Frozen Foods – Clovis / Customer Service Representative 2014-Present
Customer Service Representative for large frozen fruit processing company. Provide Customer service support to CEO, VP of Industrial Sales and the Sales director. Responsible for 10+ customer accounts in the export/bulk sales areas, responsible for handling customer orders, ensuring order requirements are met and resolving any issues. Send out contracts and invoices, review orders for accuracy and correct any discrepancies, setup new customers in the database, prepare Contract Balance Sheets for each account. Maintain knowledge of freight requirements for out of state and overseas orders.
Internal Revenue Service — Fresno / Seasonal Transcriber/Clerk, 2014 – 2014
Enter tax payer extension information into the IRS computer system. Must meet product output expectations 1000 per hour. Maintain records and other documents, processing outgoing mail, and following up on distribution of mail to ensure delivery. Date stamp and sort IRS tax forms. Also must meet output expectations for your shift.
Crossroads Night Club — Fresno / Bartender/Office Clerk, 2011 – 2014
Use of the POS system to create tabs and charge customer s for drinks; Utilized high levels of energy and superior multi-tasking abilities to quickly fill drink orders in this extremely fast paced establishment. Mixed ingredients to prepare delicious and highly unique cocktails. Continually stock bar with glasses, ice, liquor, garnishes and other supplies. Maintained inventory of all liquor, beer and cleaning supplies. Data entry, filing, billing, maintained database and ensured the delivery of products from liquor orders. Prepare schedules for all bartenders and cocktail waitresses. Maintain books to insure product and sales profit. Payroll for all employees.
Placement Pros/CEVA Logistics — Fresno / Office Assistant/Dispatcher, 2010 – 2011
Data entry, filing, billing, maintained database and ensured the delivery of products from online orders. Scheduling and assigning drivers, delivery vehicles and service equipment for the daily tasks at hand. Dispatch drivers and prepare work orders, monitor jobs in progress, inform personnel about logistic problems or updates, and handle questions or complaints from customers. As a dispatch clerk I would also record and maintain data related to the day's work load such as delivery confirmations, mechanical breakdowns, customer requests and all charges and expenses incurred.
County of Fresno – Fresno / Eligibility Lead Worker III , 2006-2010
Maintain a caseload of 400+ families. Supervise 11 other eligibility workers maintaining their caseloads and stepping in and completing work in their absence. Responding to questions and problem solving in person or by telephone regarding public assistance and policies and procedures. Interview applicants seeking public assistance. Review applications in accordance with established procedures and guidelines to determine continuing eligibility for government programs. Prepare narratives and case notes. Submit monthly stat reports to supervisor.
Builders Flooring – Clovis / Administrative Assistant, 2005-2006
Assistant to the General Manager. Answering multi line telephones. Accounts payable, accounts receivable. Customer Service. Filing Claims. Assisting with home owner color selects and upgrade options. Creating sales tickets. Distributing checks to installers. Dispatching jobs to installers. Audits. Merchandise inventory. Creating databases. Billing. Creating spreadsheets. Creating memos for the General Manager. Creating Meeting minutes staff development meeting. Assisting new staff with training. Creating Sales order form from home owner color selects. Assisting General manager, owner and management staff with duties.
County of Fresno – Fresno / Secretary III, 1997-2005
Assistant to the Division Manager. Provide secretarial support to management staff. Prepare and type correspondence for the Division Manager. Answer multi line telephones. Monitors Division Managers calendar and emails through outlook. Responding to emails for the Division Manager. Schedules meetings for administrators. Take minutes at all meetings. Maintaining employee files for administrative staff. Creating spreadsheets using Microsoft Office, Excel, Word, Power point and Access. Ordering supplies. Book keeping of purchase orders and supplies. Prepare travel orders with lodging and vehicle accommodations.
Education
Fresno City College – Fresno, CA / General Ed / 2005-2008
Central Adult School – Fresno, CA / Diploma / 1992-1996
References
Available upon request