Neighbors’ Dispute
1st Neighbor:
You are confronting your inconsiderate neighbor whose kids are out of control. In addition to running and screaming inside and outside of their home, they run through your front lawn that you pay to maintain. Recently, the children started playing musical instrument exactly when you take your afternoon nap. You live alone and you have a lot of health issues. Since you retired, you have been struggling physically, emotionally and financially. Your grown-up children live out of state and are unable to help you. You are seriously considering filing a restraining order.
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Neighbors’ Dispute
2nd Neighbor:
Your elderly neighbor is at your door ready to confront you. You want to be polite, however, you are tired of this person who always complains and scares your children, never says “hi”, and has a gardener mowing the lawn at 7:00 a.m. on Saturdays. You, on the contrary, take care of your garden and the front lawn yourself. You are considerate of others and always avoid doing loud work early weekend mornings. You feel that you are ready to confront the neighbor and to bring closure to her/his unfounded complaints.
Financial Aid Administrator vs. Admissions Representative
I
Financial Aid Administrator: As a financial aid administrator, you feel that there are more and more students who start the program unprepared for the wide range of education related expenses. You are convinced that recruiters do not do a good job providing applicants with the cost of attendance information. As a result, you believe the students request inadequate financial aid packages and later are unable to fulfill their financial obligations. It puts an additional burden on the financial aid office and misrepresents your job performance. This matter should be rectified or it will have a negative effect on the institution’s retention.
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Financial Aid Administrator vs. Admissions Representative
II
Admissions Representative: As an admissions representative, you are under constant pressure from management to produce numbers. You are evaluated based on the number of admission applications and starts. Based on your experience, more and more students postpone their education after learning about high tuition charges. Recently, you were approached by the financial aid administrator who insisted that you should spend more time reviewing the overall cost of attendance and financial planning with prospective students. You are pretty tired of these complaints because the industry is getting more competitive and job performance expectations are high. You feel that you are not provided with any new tools that would help to operate in this competitive environment.