Microsoft Software Assurance Benefit Overview
The following Software Assurance (SA) benefits are available when purchasing SA under either Marriott’s Global Enterprise Agreement Subscription or the Select Plus Agreement:
· New Version Rights
· Office Multi Language Pack
· Office Home Use Program
· Windows Software Assurance Add-On (Windows Enterprise)
· Windows Thin PC
· Enhanced Edition Benefits - Windows and Windows Embedded
· Virtualization Rights for Windows Licensed Devices
· Windows Virtual Desktop Access (VDA)
· Windows Fundamentals for Legacy PCs
· Disaster Recovery Rights
· Step-up License Availability
· E-Learning
· Training Vouchers
· 24x7 Problem Resolution Support
· TechNet SA Subscription Services
· Extended Hotfix Support
· System Center Global Service Monitor
· License Mobility through Software Assurance
· Microsoft Dynamics CustomerSource
· Enterprise Source Licensing Program
· Packaged Services
Below is a brief summary on each benefit with entitled quantity per purchase. Additional details may be found directly on Microsoft’s website: http://www.microsoft.com/licensing/software-assurance/by-benefits.aspx
New Version Rights
With Software Assurance, customers are eligible to upgrade to new versions of licensed software made available during their term of Software Assurance coverage. New Version Rights means, for any underlying licensed product for which Software Assurance coverage is ordered, the right to upgrade to, and run in place of the underlying licensed product, the latest version of that product that Microsoft makes available during the covered period. For example, if a new version of Microsoft Office is made available during the term of your coverage, your licenses will automatically be upgraded to the new version. Customers that acquire perpetual licenses through Software Assurance can deploy the upgrades after their coverage has expired.
Quantity Available: All products qualify for upgrade to the most recent version available on the last day of active SA
License Suite / Product / Current Version / Product Versions Scheduled for Release2017 / 2018 / 2019
Knowledge Worker / Office / v2016 / v2019 (potential)
Line of Business / Windows Operating System / v10 (Redstone 2) / 2 to 3 feature releases per year (SA required) / 2 to 3 feature releases per year (SA required) / 2 to 3 feature releases per year (SA required)
Client Access Licenses included in Core CAL Suite:
Windows Server / V2016 / v2019 (potential)
Exchange Standard Server / v2016
SharePoint Server Standard / v2016
System Center / v2016 / v2019 (potential)
Skype for Business Server / v2015
Additional Products Available:
Project / v2016
Visio / v2016
SQL Server / v2016
Office Multi Language Pack
The Office Language Pack provides the flexibility of switching the entire user experience, including menus and help or only using proofing tools, such as spell checker, dictionary and thesaurus to any of 37 different languages. Every licensed copy of Office in your organization can be overlaid with the Office MLP. The media for Office Multi Language Pack is currently available for download from the VLSC download page under the category labeled “Software Assurance.”
Quantity Available: 1 per Office license with active SA
Office Home Use Program
The Home Use Program permits Customers’ employees, who are users of the licensed qualifying applications, to acquire a single license for the corresponding Home Use Program software, to be installed on up to two home devices (either 2 PCs or 2 Macs, specific to the software that is purchased), for each license of the applicable desktop application acquired by the Customer. If a new version is released during the qualified period of use, the primary users can acquire the latest version, to replace their current installed version. This benefit only applies to specific desktop applications.
Quantity Available: 1 per Office license with active SA
Windows Software Assurance Add-On (Windows Enterprise)
With the Windows Software Assurance Add-on, the licensed user can install Windows Enterprise locally on any of the licensed user’s devices that are licensed for Windows 8 Pro, Windows 8.1 Pro, or Windows 7 Professional and any Windows tablet with a diagonal screen size less than or equal to 10.1 inches. Access Windows Enterprise across any of the licensed user’s devices with Virtual Desktop Infrastructure (VDI) and/or Windows To Go.
Quantity Available: 1 per Windows Desktop license with active SA
Windows Thin PC
Eligible customers may use Windows Thin PC in place of instances of Windows desktop operating system that they are permitted to use under their Windows SA coverage or Windows VDA licenses.
Quantity Available: 1 per Windows Desktop license with active SA
Enhanced Edition Benefits - Windows and Windows Embedded
Customers with active SA coverage for Windows Desktop OS or Windows Embedded OS may run current or prior versions of the Windows Desktop OS or Windows Embedded OS subject to the use terms in the Product Use Rights.
Quantity Available: 1 per Windows Desktop license with active SA
Virtualization Rights for Windows Licensed Devices
As a benefit of Software Assurance coverage for Windows desktops, customers may leverage virtualization use rights. This use right allows running the software in up to four local virtual machines. While a customer’s right to use Windows 7 Enterprise may survive the expiration of their Software Assurance coverage, the Virtualization Use Right does not. For further use right details, please refer to the Product Use Rights document.
Quantity Available: 1 per Windows Desktop license with active SA
Windows Virtual Desktop Access (VDA)
http://www.microsoft.com/licensing/software-assurance/windows-virtualization.aspx
Customers with Software Assurance on Windows Desktop qualify for Windows Virtual Desktop Access benefit. Windows Virtual Desktop Access (VDA) is targeted at customers who would like to deploy Windows using thin client devices (typically pre-installed with an embedded operating system). The VDA subscription provides customers the right to run the latest version of the Windows desktop operating system made available during the term of their subscription.
Windows VDA is the version of Windows designed to help medium and large size organizations deploy Windows using virtualization technology in a network-centralized deployment architectures using thin client devices not otherwise licensed for Windows desktop operating system. Customers may move Windows VDA licenses from the licensed device to another device pursuant to the standard license reassignment rules in their license agreement. Exceptions are made for permanent hardware failure (see Product Use Rights for details). All customers with active subscription licenses for VECD are eligible to use the software under Windows VDA use rights
For more information about this product, please refer to the Product Use Rights document.
Quantity Available: 1 per Windows Desktop license with active SA
Windows Fundamentals for Legacy PCs
http://www.microsoft.com/licensing/software-assurance/fundamentals.aspx
For each Windows Professional License covered under Software Assurance, customers are eligible to run Windows Fundamentals for Legacy PCs in place of either or both of their licensed copies of Windows Professional during the term of their Software Assurance coverage. Windows Fundamentals for Legacy PCs is a smaller footprint Windows-based OS solution designed for customers with Legacy PCs that provides the same security and manageability as Windows XP Professional SP2 while providing a smooth migration path to the latest hardware and operating system.
Quantity Available: 1 per Windows Desktop license with active SA
Disaster Recovery Rights
For each instance of eligible server software you run in a physical or virtual operating system environment on a licensed server, you may temporarily run a backup instance in a physical or virtual operating system environment on a server dedicated to disasterrecovery. The product use rights for the software and the following limitations apply to your use of software on a disaster recovery server to the following scenarios:
· For brief periods of disaster recovery testing within one week every 90 days
· During a disaster, while the production server being recovered is down
· Around the time of a disaster, for a brief period, to assist in the transfer between the primary production server and the disaster recovery server
There are additional conditions that you must comply with in order to maintain appropriate disaster recovery use rights. Please see Microsoft’s latest Product Use Rights document for more detail.
Quantity Available: 1 per Server/CAL license with active SA
Step-up License Availability
Customers may migrate from a lower level edition to a higher level edition of certain products with a Step-Up License. Customers must have a license with active Software Assurance for the qualifying product in order to acquire a Step-Up License. For more details, please see the Enterprise Edition Step-up License Volume Licensing Brief: http://www.microsoft.com/licensing
Quantity Available: SQL Standard can be stepped up to Enterprise if desired (at additional cost). No other qualifying products at this time.
E-Learning
Customers with Software Assurance for qualifying application, systems or server pool products are eligible to use the respective Applications, Systems, and Servers E-Learning benefit during the term of their Software Assurance coverage. Any user who gains access to the hosted service can take unlimited courses in a given pool until the end of the contract. Customers may also download content-only E-learning files (for Applications and Systems) from MVLS for import into their Learning Management System (LMS).
Quantity Available: 1 per license with active SA
Training Vouchers
Customers in the application or systems Product pools are eligible for Microsoft Training Vouchers. These vouchers entitle customers to receive courses from a Microsoft Partner with a Learning Competency (Microsoft Learning Partner) for a specific number of training days. The number of days awarded varies both by program and the number of qualifying licenses for which SA is acquired.
Quantity Available: Limited availability, requires Marriott-Corporate approval
24x7 Problem Resolution Support
24x7 Problem Resolution Support provides assistance for problems with specific symptoms encountered while using Microsoft products, where there is a reasonable expectation that the problems are caused by Microsoft products. Microsoft will make reasonable efforts to assist customers with support requests in a manner consistent with Microsoft Product Support policies. Microsoft reserves the right to refuse unreasonable requests for support services, and at times may refer customers to an additional service level agreement which may require an additional charge.
Quantity Available: Limited availability, requires Marriott-Corporate approval; Unlimited web support for server products only
TechNet SA Subscription Services
http://technet.microsoft.com/subscriptions
Eligible subscribers may access product downloads, use professional support calls, and get priority support in TechNet Forums through their contract’s expiration date. Thereafter, SA will no longer include TechNet Subscription benefits. Previously entitled customers will be able to access their TechNet Subscription benefits until the expiration of their current term of SA coverage, or May 31, 2017, whichever is earlier.
Quantity Available: Limited availability, requires Marriott-Corporate approval
Extended Hotfix Support
Extended Hotfix Support is available to customers who have purchased a Premier or Essential Support agreement. The following server products are covered:
· Microsoft Exchange Server, Microsoft SQL Server, System Center 2012, and Windows Server.
Extended Hotfix Support is a benefit for older software versions that have transitioned from Mainstream to Extended Support. The annual fees normally charged as part of an Extended Support contract are now waived for customers eligible for this SA benefit. Customers are still responsible for the fees for individual Hotfixes. Customers eligible for this benefit do not need to sign-up within a 90 day period of a product’s transition to Extended Support.
Quantity Available: Requires paid for Microsoft Premier Support contract, purchase at approximately $220 per hour
System Center Global Service Monitor
Customers with active SA coverage for certain System Center Licenses are eligible to use System Center Global Service Monitor to monitor the web applications running on OSEs licensed with these Management Licenses. Use of this online service is subject to the Online Services Terms (OST). Right to use the online service expires when the SA coverage on your Management License expires.
Quantity Available: 1 per System Center license with active SA
License Mobility through Software Assurance
License Mobility through SA lets a customer move certain on-premises licenses covered by SA to third party shared servers. All Products that are currently eligible for “License Mobility within Server Farms” as defined in Microsoft’s Product Use Rights and covered by SA are eligible for License Mobility through SA. In addition, the following Products are also eligible for License Mobility through SA:
· System Center – all Server Management Licenses (MLs), including SMSE and SMSD with SA, and System Center 2012 Standard and Datacenter with SA.
There are specific requirements for this benefit – please check with your Microsoft Sales team.
Microsoft Dynamics CustomerSource
Microsoft Dynamics customers with active SA or an Online Subscription will have access to CustomerSource. For more information about CustomerSource please refer to https://mbs.microsoft.com/customersource.
Enterprise Source Licensing Program
Customers with 10,000 or more licensed desktops with SA coverage in the systems pool may be eligible to participate in the Enterprise Source Licensing Program (ESLP), which provides access to Microsoft Windows source code for internal development and support and is granted per agreement/enrollment. The application form can be downloaded from Volume Licensing Service Center (VLSC) (For additional details on eligibility and country availability see http://www.microsoft.com/en-us/sharedsource/enterprise-source-licensing-program.aspx. Academic programs are eligible for the Microsoft Research Source Licensing Program.
There are specific requirements for this benefit – please check with your Microsoft Sales team.
Packaged Services
http://www.microsoft.com/licensing/software-assurance/packaged-services.aspx
Customers with Software Assurance Membership in the Application and Server Pools are eligible for this benefit. The Packaged Services benefit provides qualifying customers with pre-determined customized service offerings. The available offerings include:
4 Desktop Deployment Planning Services (DDPS)
o Plan for an Office 365 deployment. Service Levels: 3 or 10 days.
o Develop a deployment or upgrade plan for Office and Windows. Service Levels: 1, 3, 5, 10 or 15 days.
o Plan for a Windows Mobility implementation. Service Levels: 5, 10 or 15 days
4 SharePoint Deployment Planning Services (SDPS)
o Plan for an Office 365 deployment. Service Levels: 3 or 10 days.