NORTHWOOD UNIVERSITY

MANAGEMENT COURSE GOALS AND OBJECTIVES

MGT 2300 Principles of Management 3 credits

Foundation course that provides an overview of the principles, concepts, and theories underlying the management discipline. Students learn the specialized vocabulary necessary for the practice of management. Origins, history, and antecedents of the management discipline and its relationship to the other disciplines that are the components of a business education.

By the end of this course, Northwood wants students to:

1. Explain the major underlying theories and principles of Management

2. Explain the various terms and phrases principal to the discipline, including the major management functions: planning, leading, organizing and controlling and their importance to organizations.

3. Understand the different functional areas and the significance of Operations Management in organizations.

4. Explain the origins and evolution of Management thought, established theories and analytical models of motivation, group dynamics, emotional intelligence and leadership.

5. Understand the fundamental theories and models of decision making, and how cultural differences impact decision making and leadership styles across the world

6. Understand the process of planning and goal setting in an organizational context, and their significance

7. Compare and contrast the role of leadership, leadership styles, and the characteristics for becoming an effective leader

8. Understand the concepts of ethics and social responsibility and their importance in a global business environment

9. Apply classroom learning to the real world of business to demonstrate an awareness of the challenges inherent in a diverse global environment

10. Understand the fundamentals of the strategic planning process and its importance.

MGT 2400 Sustainable Enterprise Strategies 3 credits

Course Description: This course will allow students to gain an understanding of the decision-making process in sustainable organizations and industries, including the theories supporting sustainable management and the concepts of triple-bottom-line management. Students will apply the core management functions and practices learned in previous business core courses to sustainable organizations. A systems approach will be used to help students develop the ability to analyze whole systems.

Prerequisite: MGT 2300, ECN 2210, ECN 2220

By the end of this course, Northwood wants students to:

1. Identify the key factors involved in sustainable strategic planning.

2. Assess sustainability models from economic and environmental viewpoints.

3. Identify necessary components to strategic planning, including consumer/marketplace trends, supply chain limitations, required partnerships, regulatory environments and technical boundaries.

4. Identify and explain strengths and weaknesses in strategic plans specific to a variety of enterprise markets.

5. Identify and explain the roles of varied stakeholders in the planning process.

6. Address arguments contrary to or critical of sustainable practices.

7. Construct a strategic plan framework for varied enterprise operations

MGT 2500 Human Resource Management 3 credits

Provides students with a broad understanding of the behavioral, structural, operational, and legal aspects of managing an organization’s human resources and the interrelationship between managerial functions and human resource policies. Examines the human resource functions of job analysis and design, recruitment, training and development, compensation and benefits, appraisal, and retention. Traces the evolution of the discipline and highlights certain landmark events that have impacted human resource management. Discusses the function of the various governmental agencies responsible for ensuring legal compliance.

By the end of this course, Northwood wants students to:

1. Demonstrate an understanding of what the Human Resource function is, how it operates, how it contributes to organizational effectiveness, and why Human Resources Management is so vitally important to those responsible for motivating and supporting employees;

2. Evaluate strategies necessary for the rewarding and disciplining of employees

3. Practice activities necessary for effective recruitment, selection, and training .

4. Explain the challenges a global human resource manager may face

5. Understand the framework of the regulatory issues human resource management must address, including ADA, FMLA, Title VII of the Civil Rights Act and perform activities necessary for ensuring compliance with various federal, state and local statutes

6. Critique the ethical and legal challenges that may confront a global Manager of Human Resources

7. Apply an understanding of key resource functions such as job design, compensation and appraisal to develop an HR Business Plan.

8. Discuss the history of unions and their current status.

MGT 3200 Management Communications 3 credits

Students develop the techniques of sending and receiving skills necessary for effective communication in the global business environment. Topics covered include: writing effective business letters, memos, e-mails, and reports; group dynamics and effective meetings; nonverbal communication; listening; perception and semantics; and oral reporting.

Prerequisite: ENG 1200

MGT 3500 Operations Management 3 credits

Deals with the strategic/operational activities that relate to the creation of goods and services through the transformation of inputs to outputs. Students will be able to formulate strategies that increase productivity and quality so as to maximize a firm’s profitability in a global marketplace and for the benefit of society.

Prerequisite: MGT 2300 and MTH 2310


By completion of this course, students should be able to:

1. Apply the concepts of productivity (metrics) for both goods and services.

2. Assess operations strategies in a global environment.

3. Apply OM tools and strategies to product/service design and the product life cycle to improve the firm’s performance.

4. Use modeling tools to implement projects.

5. Measure and assess capacity for goods and services, and enhance operating leverage via break-even analysis.

6. Apply fundamental forecasting methods in an operations environment and relate this to the budgeting process.

7. Use techniques to manage quality in order to maximize customer satisfaction. Measure and improve using process control charts.

8. Employ various tools to design and measure a human resource strategy.

9. Evaluate supply chain strategies and their use in minimizing total cost of ownership.

10. Use fundamental inventory techniques to maximize service levels while minimizing investment.

11. Demonstrate an understanding of the fundamentals of aggregate planning for both goods and services.

MGT 3700 Practice of Management and Leadership 3 credits

Builds on the foundations of management theory and concepts contained in MGT 2300. It teaches students the practical elements of management and leadership through analysis, discussion, and reporting of significant trends and key issues from current literature. Examines advanced techniques in decision-making and their applications in organizations. Using experiential learning tools, students learn management principles and identify important concepts related to leadership, emotional intelligence, diversity, organizational change, and sustainability.

Prerequisites: ACC 2415, MGT 2300 and MKT 2080

By the end of this course, Northwood wants students to:

1. Discuss current and future business, economics, political/legal, technological, and social trends and the factors shaping them.

2. Identify appropriate sources of practical business information, including periodicals, databases, books.

3. Demonstrate effective written and oral reporting, critical analysis, and discussion skills, in presenting and defending the methods used and findings reached.

4. Apply selected theories and models of management, motivation, group dynamics, motivation and leadership in different organizational contexts.

5. Demonstrate the ability to prepare a comprehensive business plan.

6. Understand the various challenges facing managers such as globalization, risk and sustainability and strategies for addressing.

7. Demonstrate an understanding of the forces that drive change in organizations and sensitivity in diagnosing and dealing with resistance to change.

8. Understand how to build effective teams and contribute meaningfully to the maintenance of effective and productive relationships within an organization.

MGT 3850 Special Topics 1-3 credits

Various topics in management. These may be one-time or occasional course offerings.

Prerequisite: Dependent on specific course content

MGT 3990 Internship 3 credits

The internship 400 hours of paid employment is designed to provide the student with supervised on-the-job training. A contract between the college, student, and employer provides the groundwork. Objectives, evaluations, written log, and a study of the organization are designed to provide a realistic learning experience.

Prerequisite: Faculty approval

MGT 4030 International Management 3 credits

Familiarizes students with the evolution of the multi-national enterprise over the past century, and addresses the challenges today’s managers of such enterprises. Discusses the various aspects of the complex task of managing and leading a multi-national enterprise such as strategy formulation, structuring organizations, liaising with external stakeholders, ensuring ethical conduct, and providing inspirational leadership. Knowledge and skills are imparted through the use of experiential learning tools such as simulations and case discussions.

Prerequisite: MGT 2300 and MKT 2080

By the end of this course, Northwood wants students to:

1. Demonstrate a thorough understanding of the complex nature of the global business environment

2. Understand the various cultural, political, legal and economic forces that impact a multi-national enterprise

3. Craft and execute a strategic plan for a multi-national enterprise that meets the needs of various stakeholders

4. Explain the structural differences among multi-nationals in different regions of the world

5. Demonstrate a basic understanding of the various functional areas such as Finance, Marketing and Operations in the context of managing a multi-national enterprise

6. Demonstrate an understanding of the process of negotiating, building and managing strategic alliances with other multi-nationals

7. Demonstrate an understanding of the ethical considerations that impact the successful stewardship of a multi-national enterprise

8. Explain the social responsibility and corporate citizenship initiatives that a multi-national enterprise may be required to undertake

MGT 4250 Organizational Behavior 3 credits

Examines how the behavior of individuals and the relationships among individuals and groups within an organization impact its effectiveness. Draws upon the theories and models that constitute the core of the discipline, and also examines current topics and areas of interest. Develops the skills and tools necessary to effectively manage change within an organization, and evolve into successful leaders in a complex global environment.

Prerequisites: MGT 2300

By the end of this course, Northwood wants students to:

1. Discuss the core theories and concepts within the discipline, and articulate their significance to a manager in today’s global organization

2. Evaluate theories of motivation, leadership, and behavior.

3. Demonstrate the ability to effectively manage organizational communications and the process of change within an organization.

4. Evaluate group dynamics and the patterns of relationships among individuals and groups within an organization

5. Explain the processes through which power and influence are acquired and exercised and how effective negotiation skills are used within an organization.

6. Demonstrate the skills and capabilities of an effective leader

7. Critique the complexities and challenges of the global business environment

8. Discuss the origins of the discipline, and its antecedents within the fields of psychology, sociology and anthropology

9. Apply analytical tools to self evaluate emotional intelligence and improve.

10. Identify processes and methods for improving the behavior and attitudes of organizational members

MGT 4300 Management of Information Technologies 3 credits

Learn how to use and manage information technologies to revitalize business processes, improve business decision making, and gain a competitive advantage. Major emphasis is placed on the essential role of the Internet and networked technologies in order to create efficiencies that will help contribute to business success in the global economy.

Prerequisites: MGT 2300 and MIS 1050 or MIS 1600

By the end of this course, Northwood wants students to:

1. Use information technologies to improve management decisions

2. Demonstrate an understanding of the role of essential information technologies in the productivity of a business or digital firm.

3. Apply information technologies to enhance organizational performance and efficiency.

4. Design and integrate the functional components of an enterprise system in order to add value to a business.

5. Electronically integrate the process of business partners into the daily operations of a business.

6. Design an e-commerce application to help a business compete successfully in the marketplace

MGT 4360 Strategic Risk Management 3 credits

Examines the risk management process in detail and its application in an organization. It will discuss principled holistic risk management (pure and speculative risk) and why organizations have risk managers. Discussion will include the administrative and strategic aspects of global strategic risk management examining how a risk manager operates within a complex organization. The application of risk management tools will be discussed such as risk mapping, loss forecasting, application of total quality management principles, integrated risk financing, financial reinsurance, captives/risk retention groups, and benchmarking. The course will also examine the specific issues of managing risk globally and other pertinent issues faced by risk managers.

By the end of this course, students should be able to:

1. Demonstrate an understanding of the nature and scope of risk

2. Apply the risk management process to identify and solve problems and communicate findings to decision makers and stakeholders.

3. Evaluate various types of risk, including pure, speculative, financial, legal, and economic.

4. Discuss the role of risk managers in the organization and current strategic issues faced by risk managers in a global environment.

5. Evaluate and identify appropriate risk management tools.

6. Assess the growing importance of international business and world commerce in the risk management process.

7. Identify and discuss the fundamental unifying elements of risk and insurance.

MGT 4800 Strategic Planning 3 credits

Integrates the various theories, concepts, and models covered in previous management courses and other courses dealing with other functional areas, and presents a comprehensive view of the competitive environment of today’s global business enterprise. Through the use of experiential learning tools such as simulations and case discussions, students learn the skills necessary to formulate and implement strategy and exercise effective leadership in diverse organizational settings and business environments.

Prerequisites: 90 credits completed, MGT 2300 and FIN 3010 or FIN 3210

By the end of this course, Northwood wants students to:

1. Demonstrate an understanding of the strategic planning process

2. Explain the various theoretical and conceptual models of management.

3. Use major strategic analysis tools and various techniques available for fulfilling administrative and supervisory responsibilities in an organization

4. Critique the various challenges associated with the diversity and volatility of a global business environment

5. Perform basic quantitative analysis related to a company’s financial performance to demonstrate an understanding of various financial ratios.

6. Perform various tasks associated with strategy implementation

7. Demonstrate an understanding of the ways in which the different functional areas such as finance, marketing, operations, etc. relate to the work of a manager