Job and Person Profile

Courts Administration Authority

JOB AND PERSON PROFILE

Title: Sheriff’s Officer – Mt Gambier

Classification level: OPS1/2

Type of engagement: Casual (up to 12 Months)

Job Profile Updated: November 2013

Branch: Sheriff’s Office – Higher Courts Division

Role Summary

Sheriff’s Officers contribute to the provision of a high level of client services to all court users and to the overall security of Courts Administration Authority facilities, administrative personnel, members of the judiciary and other court users

This role is located within the Sheriff’s Division.

Sheriff’s Officers are responsible to a designated Senior Sheriff’s Officer and where appropriate, will take direction on day-to-day issues from Registrars of regional Magistrates courts.

The Sheriff’s Officer maintains working relationships with:

· Members of the Judiciary

· Court users

· CAA administrative personnel.

Key Responsibilities

The Sheriff’s Officer will achieve the following objectives and key outcomes by:

· Contributing to an effective support service to all court users by performing all the duties of a multi-skilled Sheriffs Officer including the in-court support, prisoner security, in court management of prisoners, court precinct security, point of entry searching and control room monitoring duties.

· Ensuring personal adherence to all Sheriff’s Officer operational procedures and requirements of the Sheriff’s Act, 1978.

· Contributing to the maintenance and operation of emergency safety standards for all court users.

· Providing a high level of customer service to all court users as a multi-skilled Sheriff’s Officer.

· Adhere to the Work Health and Safety Act 2012, and associated Regulations, in particular the requirements of Section 28 of the Act – “Duties of workers” and the Workers Rehabilitation and Compensation Act 1986.

· Actively support, report and contribute to hazard identification and the reduction of risks to health, safety and welfare.

· Maintain the ethical and behavioural standards outlined in the Code of Ethics for South Australian Public Sector Employees.

· Actively participate in the Courts Administration Authority Performance Management Program.

SELECTION CRITERIA

ESSENTIAL REQUIREMENTS

The following skills/abilities/knowledge/experience/qualifications are essential to successfully perform the requirements of this position.

Qualifications

There are no essential qualifications to perform the duties of this position.

Professional, Technical and Personal Capabilities

To successfully perform in this role the multi-skilled Sheriff’s Officer must have the following skills/abilities/aptitudes:

· High level of customer service skills and the ability to respond to enquiries in a courteous and helpful manner under a variety of conditions.

· Highly developed inter-personal skills which foster the co-operation and support of others at all levels.

· Ability to deal with people from a diverse range of backgrounds and show cultural understanding.

· Ability to work effectively as a member of a team and maintain constructive relationships.

· Ability to recognise and handle conflict situations.

· Ability to accurately record information in legible handwriting and maintain confidentiality at all times.

· Ability to physically and psychologically perform all duties of the position whilst exercising authority as a security officer under the Sheriffs Act, 1978. This includes working in a prisoner cell environment and restraining people by learned minimum force restraint techniques.

· Effective communication skills, both verbal and written.

· Ability to complete all components of training for a multi-skilled Sheriff’s Officer and ongoing refresher training as per sheriff’s office policy.

DESIRABLE CAPABILITIES

While not essential, it will be considered favourable if the Sheriff’s Officer has some or all of the following skills/abilities/knowledge/experience/qualifications.

· Keyboard skills and computer literacy.

· Current Drivers Licence.

· Knowledge of the justice system.

· Hold a basic first aid certificate.

Special Conditions

The following special conditions apply to this role:

· Engagement is under the Courts Administration Act 1993. Terms and conditions of employment governed by the Public Sector Act, 2009

· Salary at the ninth step of the OPS1 salary range whilst the officer undertakes all training and until deemed competent in the role of a multi-skilled Sheriff’s Officer, before progressing to the first step of the OPS2 salary range.

· Salary will be paid for actual hours worked plus a casual loading in lieu of sick leave, recreation leave entitlements, and payment for public holidays not worked.

· Sheriff’s Officers hold an appointment as a security officer pursuant to the Sheriff’s Act, 1978.

· Prior to confirmation of employment the successful applicant will be required to undergo a National Criminal History Check and will be subject to a CAA fines payment outstanding debt clearance check.

· Will be required to wear regulation issue uniform.

· Maybe directed to work in an alternative regional location on a temporary basis.

· Maybe required work outside of the normal hours of work and undertake intrastate travel, this may necessitate overnight absences.

Job and Person Profile Approval

Approved by State Courts Administrator

(or Divisional Head)……………………………………………………………. Date:

Acknowledged by Employee…………………………………………………. Date:

Job Profile Casual OPS1 OPS2-Oct 2013 2