I’m having problems passing integers to Crystal reports XI (11.5) , I have no issue with passing lists of string from the DB, The system is UCCX 7.01 SR5 , with MSDE (not SQL). The integers are to define the number of seconds for abandon reporting.

The stored procedure works fine and delivers the data I require. The example that is shown here is one combination that does not work and uses strings for the parameter into the stored procedure (which converts to integer interally). Ive also tried the Type=”STRING” two.....

<SQLParameter ParamName="$Bucketint1" ParamDefaultValue="45">

<ParamNameText>No of Seconds 1st Bucket Interval</ParamNameText>

<ParamHelpText>No of Seconds 1st Bucket Interval</ParamHelpText>

<TextBox GUIComponentName="Interval 1" Type="STRING"/>

</SQLParameter>

Each time I change the combination , I regenerate a Crystal report for it to ensure there is no misalignment.

Which ever combination I pick the historical client allows me to pick the parameters, trys to execute and then errors with the following errors in the log file REGARDLESS OF THE COMBINATION , I would expect it to at least give and error. I have also removed the ' from around the $Bucketint parameter and the result is the same ..... what am I doing wrong ?

Stored procedure header .....

ALTER PROCEDURE OBS_Procs_1 (@StartDate DateTime , @EndDate as DateTime , @ServiceName varchar(40) ,@Bucketint1 varchar(10) , @Bucketint2 varchar(10), @BucketInt3 Varchar(10), @SortBy int) – again I have tried all combinations of INT and varchar.

Error - 94: 12/2/2011 08:14:13 %CHC-LOG_SUBFAC-3-UNK:SQLInterpreter: variable($Bucketint1) can only have alpha characters

Full log file enclosed.

I have tried to compare it against integer parameters in Cisco reports and I cant see what I’m doing differently.

<?xml version="1.0" encoding="UTF-8"?>

<!-- Copyright © 2001 Cisco Systems, Inc. All Rights Reserved -->

<ReportTemplateDefinition xmlns:xsi="http://www.w3.org/2000/10/XMLSchema-instance" xsi:noNamespaceSchemaLocation=".\reports.xsd" version="1">

<Report ReportName="OBS Abandon Report" BasetemplateFile="OBS Abandon Report" ReportCategory="ICD">

<ReportDescription>Abandoned Call Detail Activity Report shows the details of the calls abandoned By Service.</ReportDescription>

<ReportSQLCommand>Exec db_cra.dbo.OBS_Procs_1 '$StartDate', '$EndDate',N'$ServiceName','$Bucketint1','$Bucketint2','$Bucketint3', $SortBy</ReportSQLCommand>

<ReportParameterList MutualExclusive="false">

<SQLParameter ParamName="$ServiceName" ParamDefaultValue="NULL">

<ParamNameText>Service Name</ParamNameText>

<ParamHelpText>Names the service that you wish to report on</ParamHelpText>

<DBListToList GUIComponentName="SRVNAME SelectionBox" SingleSelection="1">

<SQL>SELECT distinct customVariable5 FROM db_cra.dbo.OBS_Custom_View_1</SQL>

<selectedListOperations>

<Operation>OR</Operation>

</selectedListOperations>

</DBListToList>

</SQLParameter>

<SQLParameter ParamName="$Bucketint1" ParamDefaultValue="45">

<ParamNameText>No of Seconds 1st Bucket Interval</ParamNameText>

<ParamHelpText>No of Seconds 1st Bucket Interval</ParamHelpText>

<TextBox GUIComponentName="Interval 1" Type="INT"/>

</SQLParameter>

<SQLParameter ParamName="$Bucketint2" ParamDefaultValue="45">

<ParamNameText>No of Seconds 2nd Bucket Interval</ParamNameText>

<ParamHelpText>No of Seconds 2nd Bucket Interval</ParamHelpText>

<TextBox GUIComponentName="Interval 2" Type="INT"/>

</SQLParameter>

<SQLParameter ParamName="$Bucketint3" ParamDefaultValue="50">

<ParamNameText>No of Seconds 3rd Bucket Interval</ParamNameText>

<ParamHelpText>No of Seconds 3rd Bucket Interval</ParamHelpText>

<TextBox GUIComponentName="Interval 3" Type="INT"/>

</SQLParameter>

</ReportParameterList>

<ReportFormats</ReportFormats>

<ReportFormats>Table</ReportFormats>

<ReportSortBy>

<ListOption OptionSelected="true" OptionValue="0">No Option to Sort</ListOption>

</ReportSortBy>

</Report>

</ReportTemplateDefinition>

ALTER PROCEDURE OBS_Procs_1 (@StartDate DateTime , @EndDate as DateTime , @ServiceName varchar(40) ,@Bucketint1 varchar(10) , @Bucketint2 varchar(10), @BucketInt3 Varchar(10), @SortBy int)

AS

set DATEFIRST 1

Declare @tmp_Start DateTime,

@tmp_DayNo int,

@tmp_Var5 varchar(40),

@tmp_Var6 varchar(40),

@tmp_Contacts int,

@tmp_Bucket_1 int,

@tmp_Bucket_2 int,

@tmp_Bucket_3 int,

@tmp_Bucket_4 int,

@tmp_bucket_thresh1 int,

@tmp_bucket_thresh2 int,

@tmp_bucket_thresh3 int,

@tmp_startsearch DateTime,

@tmp_endsearch DateTime,

@tmp_displaydate varchar(10),

@tmp_dayname varchar(10),

@tmp_handled int,

@tmp_lost int

set @tmp_bucket_thresh1 = convert(int,@Bucketint1)

set @tmp_bucket_thresh2 = convert(int,@Bucketint2)

set @tmp_bucket_thresh3 = convert(int,@Bucketint3)

set @tmp_startsearch = @StartDate

set @tmp_endsearch = @EndDate

set @ServiceName = replace(@ServiceName,'OR|','')

create Table #Temp ( Start DateTime,

DayNo int,

Var5 varchar(40),

Var6 varchar(40),

Contacts int,

Bucket_1 int,

Bucket_2 int,

Bucket_3 int,

Bucket_4 int,

Displaydate varchar(11),

Dayname varchar(10),

Handled int,

Lost int

)

insert into #Temp (Start,DayNo,Var5,Var6,Contacts,Bucket_1,Bucket_2,Bucket_3,Bucket_4,Displaydate,Dayname,Handled,Lost)

SELECT

Min(startDateTime)

,max(datepart(dw,startDateTime))as DayNo

,customVariable5

,CustomVariable6

,Count(*) as NumberOfContacts

,Count(queue_time) as Bucket_1

,Count(queue_time) as Bucket_2

,Count(queue_time) as Bucket_3

,Count(queue_time) as Bucket_4

,dateadd(dd,0,DATEDIFF(dd,0,startDateTime)) as Displaydate

,' ' as Dayname

,count(queue_time) as Handled

,count(queue_time) as Lost

from OBS_Custom_View_1 where

(startDateTime > @tmp_startsearch and startDateTime < @tmp_endsearch) and

customVariable5 = @ServiceName

group by dateadd(dd,0,DATEDIFF(dd,0,startDateTime)),customVariable5,CustomVariable6

Declare Trawl CURSOR for

Select * from #Temp

Open Trawl

fetch next from Trawl into

@tmp_Start,

@tmp_DayNo,

@tmp_Var5,

@tmp_Var6,

@tmp_Contacts,

@tmp_Bucket_1,

@tmp_Bucket_2,

@tmp_Bucket_3,

@tmp_Bucket_4,

@tmp_displaydate,

@tmp_dayname,

@tmp_handled,

@tmp_lost

while @@FETCH_STATUS =0

begin

update #Temp

set Bucket_1 = (select count(*) from OBS_Custom_View_1 where

customVariable5=@tmp_Var5 and customVariable6=@tmp_Var6 and

queue_time < @tmp_bucket_thresh1 and

(dateadd(dd,0,DATEDIFF(dd,0,startDateTime)) = Displaydate) and

contactDisposition = 1) where Var5=@tmp_Var5 and Var6=@tmp_Var6

update #Temp

set Bucket_2 = (select count(*) from OBS_Custom_View_1 where

customVariable5=@tmp_Var5 and customVariable6=@tmp_Var6 and

(queue_time >= @tmp_bucket_thresh1 and queue_time < @tmp_bucket_thresh2) and

(dateadd(dd,0,DATEDIFF(dd,0,startDateTime)) = Displaydate) and

contactDisposition = 1) where Var5=@tmp_Var5 and Var6=@tmp_Var6

update #Temp

set Bucket_3 = (select count(*) from OBS_Custom_View_1 where

customVariable5=@tmp_Var5 and customVariable6=@tmp_Var6 and

(queue_time >= @tmp_bucket_thresh2 and queue_time < @tmp_bucket_thresh3) and

(dateadd(dd,0,DATEDIFF(dd,0,startDateTime)) = Displaydate) and

contactDisposition = 1) where Var5=@tmp_Var5 and Var6=@tmp_Var6

update #Temp

set Bucket_4 = (select count(*) from OBS_Custom_View_1 where

customVariable5=@tmp_Var5 and customVariable6=@tmp_Var6 and

queue_time > @tmp_bucket_thresh3 and

(dateadd(dd,0,DATEDIFF(dd,0,startDateTime)) = Displaydate) and

contactDisposition = 1) where Var5=@tmp_Var5 and Var6=@tmp_Var6

update #Temp

set Handled = (select count(*) from OBS_Custom_View_1 where

customVariable5=@tmp_Var5 and customVariable6=@tmp_Var6 and

(dateadd(dd,0,DATEDIFF(dd,0,startDateTime)) = Displaydate) and

contactDisposition = 2) where Var5=@tmp_Var5 and Var6=@tmp_Var6

update #Temp

set Lost= (select count(*) from OBS_Custom_View_1 where

customVariable5=@tmp_Var5 and customVariable6=@tmp_Var6 and

(dateadd(dd,0,DATEDIFF(dd,0,startDateTime)) = Displaydate) and

contactDisposition != 2 and contactDisposition != 1) where Var5=@tmp_Var5 and Var6=@tmp_Var6

fetch next from Trawl into

@tmp_Start,

@tmp_DayNo,

@tmp_Var5,

@tmp_Var6,

@tmp_Contacts,

@tmp_Bucket_1,

@tmp_Bucket_2,

@tmp_Bucket_3,

@tmp_Bucket_4,

@tmp_displaydate,

@tmp_dayname,

@tmp_handled,

@tmp_lost

end

close Trawl

Deallocate Trawl

--Select * from #Temp order by Var5,Var6,Displaydate

select Displaydate,'Day'=

case

when DayNo = 1 then 'Monday'

when DayNo = 2 then 'Tuesday'

when DayNo = 3 then 'Wednesday'

when DayNo = 4 then 'Thursday'

when DayNo = 5 then 'Friday'

when DayNo = 6 then 'Saturday'

when Dayno = 7 then 'Sunday'

End

,Var5,Var6,Contacts,Handled,Bucket_1,Bucket_2,Bucket_3,Bucket_4,Lost from #Temp order by Var5,Displaydate,Var6

1: 12/2/2011 08:11:29 %CHC-LOG_SUBFAC-7-UNK:Logging Init with: LogLevel=3 ,Max# LogFiles=10 ,Max Size Per LogFiles=1024000 Bytes

2: 12/2/2011 08:11:29 %CHC-LOG_SUBFAC-7-UNK:Log Files Path: 'C:\Program Files\Cisco UCCX Historical Reports\logs\'

3: 12/2/2011 08:11:29 %CHC-LOG_SUBFAC-7-UNK:Scheduler Root Directory Path: 'C:\Program Files\Cisco UCCX Historical Reports\scheduler\'

4: 12/2/2011 08:11:29 %CHC-LOG_SUBFAC-7-UNK:Scheduler Exports Directory Path: 'C:\Program Files\Cisco UCCX Historical Reports\reports\'

5: 12/2/2011 08:11:29 %CHC-LOG_SUBFAC-7-UNK:Scheduler SQL Files Directory Path: 'C:\Program Files\Cisco UCCX Historical Reports\scheduler\sql\'

6: 12/2/2011 08:11:29 %CHC-LOG_SUBFAC-7-UNK:Scheduler DB File Path: 'Scheduler\HistoricalReportScheduler.mdb'

7: 12/2/2011 08:11:29 %CHC-LOG_SUBFAC-7-UNK:Scheduler DB Provider: 'Microsoft.Jet.OLEDB.4.0'

8: 12/2/2011 08:11:30 %CHC-LOG_SUBFAC-7-UNK:Application initialization successful

9: 12/2/2011 08:11:30 %CHC-LOG_SUBFAC-7-UNK:CiscoAppReports7.0 (1.50)

10: 12/2/2011 08:11:30 %CHC-LOG_SUBFAC-7-UNK:Current Time Zone: GMT Standard Time

11: 12/2/2011 08:11:30 %CHC-LOG_SUBFAC-7-UNK:Attempting to read commandline arguments

12: 12/2/2011 08:11:30 %CHC-LOG_SUBFAC-7-UNK:Commandline arguments received before parsing:

13: 12/2/2011 08:11:30 %CHC-LOG_SUBFAC-7-UNK:Ignoring all command line arguments

14: 12/2/2011 08:11:30 %CHC-LOG_SUBFAC-7-UNK:Arguments recieved are: Empty Array

15: 12/2/2011 08:11:30 %CHC-LOG_SUBFAC-4-UNK:'authRelUrl' key was not found in ini file (C:\Program Files\Cisco UCCX Historical Reports\hrcConfig.ini). Using default authentication relative URL /histRepWebSrvrComp/histRepClientsServlet

16: 12/2/2011 08:11:46 %CHC-LOG_SUBFAC-7-UNK:Sending authentication request to server (5.15.25.4) for user (vocsupport)

17: 12/2/2011 08:11:46 %CHC-LOG_SUBFAC-4-UNK:Downloading info from URL(http://5.15.25.4/histRepWebSrvrComp/histRepClientsServlet)

18: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Authentication response was received from (http://5.15.25.4/histRepWebSrvrComp/histRepClientsServlet)

19: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Attempting to load XML response from authentication servlet

20: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Attempting to read authentication result from XML response from authentication servlet

21: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Recieved Successful authentication result from XML response from authentication servlet

22: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:XML Response version recieved was (3)

23: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server AUTH('1') of 'CRA_DATABASE

24: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server PORT('4433') of 'CRA_DATABASE

25: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server NETWORK('dbmssocn') of 'CRA_DATABASE

26: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server MAXCONNECTIONS('5') of 'CRA_DATABASE

27: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server DRIVER('SQL Server') of 'CRA_DATABASE

28: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server SERVER('10.229.251.78\CRSSQL') of 'CRA_DATABASE

29: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server DATABASE('db_cra') of 'CRA_DATABASE

30: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server IP('10.229.251.78') of 'IPAR6000

31: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server nodeID('1') of 'IPAR6000

32: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Successfully loaded XML response from authentication servlet

33: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the DRIVER('SQL Server') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('SQL Server')

34: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the NETWORK('dbmssocn') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('dbmssocn')

35: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the AUTH('1') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('1')

36: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the PORT('4433') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('4433')

37: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the SERVER('10.229.251.78\CRSSQL') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('5.15.25.4\CRSSQL')

38: 12/2/2011 08:11:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the DATABASE('db_cra') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('db_cra')

39: 12/2/2011 08:11:58 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=*****

40: 12/2/2011 08:11:59 %CHC-LOG_SUBFAC-7-UNK:[DB Connections From Clients (count=1)]|[(#1) 'program_name'='Cisco CRA Historical Reports3032','hostname'='WESMADMD068419P']

41: 12/2/2011 08:11:59 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=SELECT Tbl_Authentication.userID From Tbl_Authentication WHERE (((Tbl_Authentication.userID)="vocsupport@default"));

42: 12/2/2011 08:11:59 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=UPDATE Tbl_Authentication SET Tbl_Authentication.userPWD = "*****" , Tbl_Authentication.clusterName = "default" WHERE (Tbl_Authentication.userID="vocsupport@default");

43: 12/2/2011 08:11:59 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=SELECT Tbl_DatabaseCfg.AppServerIP From Tbl_DatabaseCfg WHERE (((Tbl_DatabaseCfg.AppServerIP)="10.229.251.78") AND ((Tbl_DatabaseCfg.clusterName)="10.229.251.78") AND ((Tbl_DatabaseCfg.clusterNodes)="10.229.251.78"));

44: 12/2/2011 08:11:59 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=SELECT Tbl_Scheduler.* FROM Tbl_Scheduler WHERE (((Tbl_Scheduler.Status)="Deleted") OR ((Tbl_Scheduler.Life)=0));

45: 12/2/2011 08:11:59 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=DELETE FROM Tbl_Scheduler WHERE (((Tbl_Scheduler.Status)="Deleted") OR ((Tbl_Scheduler.Life)=0));

46: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:Form Main loading

47: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-4-UNK:A report file template 'ICD_OBS_Abandon_Report_en_us.xml' has not been added to report list since it is missing one or more of its corresponding .rpt file template OR its name is larger than the max report template filename of: 100

48: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-4-UNK:A report file template 'ICD_OBS_Headless_1_en_us.xml' has not been added to report list since it is missing one or more of its corresponding .rpt file template OR its name is larger than the max report template filename of: 100

49: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:Form Main saving report()

50: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-4-UNK:Report XML file name passed to saveReport was empty

51: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:Form Main saving report()

52: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-4-UNK:Report XML file name passed to saveReport was empty

53: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:Form Main loading report(ICD_Abandoned_Call_Detail_Activity_en_us.xml)

54: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:after loading frmMain

55: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:before showing frmMain

56: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:Main Form_Form_Resize

57: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:after showing frmMain

58: 12/2/2011 08:12:00 %CHC-LOG_SUBFAC-7-UNK:main form paint called

59: 12/2/2011 08:12:03 %CHC-LOG_SUBFAC-7-UNK:Main Form_Form_QueryUnload

60: 12/2/2011 08:12:03 %CHC-LOG_SUBFAC-7-UNK:Form Main saving report(ICD_Abandoned_Call_Detail_Activity_en_us.xml)

61: 12/2/2011 08:12:03 %CHC-LOG_SUBFAC-4-UNK:Application Exiting ...

1: 12/2/2011 08:12:27 %CHC-LOG_SUBFAC-7-UNK:Logging Init with: LogLevel=3 ,Max# LogFiles=10 ,Max Size Per LogFiles=1024000 Bytes

2: 12/2/2011 08:12:27 %CHC-LOG_SUBFAC-7-UNK:Log Files Path: 'C:\Program Files\Cisco UCCX Historical Reports\logs\'

3: 12/2/2011 08:12:27 %CHC-LOG_SUBFAC-7-UNK:Scheduler Root Directory Path: 'C:\Program Files\Cisco UCCX Historical Reports\scheduler\'

4: 12/2/2011 08:12:27 %CHC-LOG_SUBFAC-7-UNK:Scheduler Exports Directory Path: 'C:\Program Files\Cisco UCCX Historical Reports\reports\'

5: 12/2/2011 08:12:27 %CHC-LOG_SUBFAC-7-UNK:Scheduler SQL Files Directory Path: 'C:\Program Files\Cisco UCCX Historical Reports\scheduler\sql\'

6: 12/2/2011 08:12:27 %CHC-LOG_SUBFAC-7-UNK:Scheduler DB File Path: 'Scheduler\HistoricalReportScheduler.mdb'

7: 12/2/2011 08:12:27 %CHC-LOG_SUBFAC-7-UNK:Scheduler DB Provider: 'Microsoft.Jet.OLEDB.4.0'

8: 12/2/2011 08:12:29 %CHC-LOG_SUBFAC-7-UNK:Application initialization successful

9: 12/2/2011 08:12:29 %CHC-LOG_SUBFAC-7-UNK:CiscoAppReports7.0 (1.50)

10: 12/2/2011 08:12:29 %CHC-LOG_SUBFAC-7-UNK:Current Time Zone: GMT Standard Time

11: 12/2/2011 08:12:29 %CHC-LOG_SUBFAC-7-UNK:Attempting to read commandline arguments

12: 12/2/2011 08:12:29 %CHC-LOG_SUBFAC-7-UNK:Commandline arguments received before parsing:

13: 12/2/2011 08:12:29 %CHC-LOG_SUBFAC-7-UNK:Ignoring all command line arguments

14: 12/2/2011 08:12:29 %CHC-LOG_SUBFAC-7-UNK:Arguments recieved are: Empty Array

15: 12/2/2011 08:12:29 %CHC-LOG_SUBFAC-4-UNK:'authRelUrl' key was not found in ini file (C:\Program Files\Cisco UCCX Historical Reports\hrcConfig.ini). Using default authentication relative URL /histRepWebSrvrComp/histRepClientsServlet

16: 12/2/2011 08:12:39 %CHC-LOG_SUBFAC-7-UNK:Sending authentication request to server (5.15.25.4) for user (vocsupport)

17: 12/2/2011 08:12:39 %CHC-LOG_SUBFAC-4-UNK:Downloading info from URL(http://5.15.25.4/histRepWebSrvrComp/histRepClientsServlet)

18: 12/2/2011 08:12:40 %CHC-LOG_SUBFAC-7-UNK:Authentication response was received from (http://5.15.25.4/histRepWebSrvrComp/histRepClientsServlet)

19: 12/2/2011 08:12:40 %CHC-LOG_SUBFAC-7-UNK:Attempting to load XML response from authentication servlet

20: 12/2/2011 08:12:40 %CHC-LOG_SUBFAC-7-UNK:Attempting to read authentication result from XML response from authentication servlet

21: 12/2/2011 08:12:40 %CHC-LOG_SUBFAC-7-UNK:Recieved Failed authentication result from XML response from authentication servlet

22: 12/2/2011 08:12:40 %CHC-LOG_SUBFAC-7-UNK:Successfully loaded XML response from authentication servlet

23: 12/2/2011 08:12:40 %CHC-LOG_SUBFAC-3-UNK:Login Error | An Error occurred while attempting to communicate with web server. Check your user id and password and try again.

24: 12/2/2011 08:12:46 %CHC-LOG_SUBFAC-7-UNK:Sending authentication request to server (5.15.25.4) for user (vocsupport)

25: 12/2/2011 08:12:46 %CHC-LOG_SUBFAC-4-UNK:Downloading info from URL(http://5.15.25.4/histRepWebSrvrComp/histRepClientsServlet)

26: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Authentication response was received from (http://5.15.25.4/histRepWebSrvrComp/histRepClientsServlet)

27: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Attempting to load XML response from authentication servlet

28: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Attempting to read authentication result from XML response from authentication servlet

29: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Recieved Successful authentication result from XML response from authentication servlet

30: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:XML Response version recieved was (3)

31: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server AUTH('1') of 'CRA_DATABASE

32: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server PORT('4433') of 'CRA_DATABASE

33: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server NETWORK('dbmssocn') of 'CRA_DATABASE

34: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server MAXCONNECTIONS('5') of 'CRA_DATABASE

35: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server DRIVER('SQL Server') of 'CRA_DATABASE

36: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server SERVER('10.229.251.78\CRSSQL') of 'CRA_DATABASE

37: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server DATABASE('db_cra') of 'CRA_DATABASE

38: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server IP('10.229.251.78') of 'IPAR6000

39: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Obtained from Apps Server nodeID('1') of 'IPAR6000

40: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Successfully loaded XML response from authentication servlet

41: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the DRIVER('SQL Server') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('SQL Server')

42: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the NETWORK('dbmssocn') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('dbmssocn')

43: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the AUTH('1') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('1')

44: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the PORT('4433') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('4433')

45: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the SERVER('10.229.251.78\CRSSQL') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('5.15.25.4\CRSSQL')

46: 12/2/2011 08:12:47 %CHC-LOG_SUBFAC-7-UNK:Overwritting the DATABASE('db_cra') of 'CRA_DATABASE' from backupDB ini section 'CRA_DATABASE_ALTERNATIVE' with value of ('db_cra')

47: 12/2/2011 08:12:58 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=*****

48: 12/2/2011 08:13:00 %CHC-LOG_SUBFAC-7-UNK:[DB Connections From Clients (count=1)]|[(#1) 'program_name'='Cisco CRA Historical Reports3032','hostname'='WESMADMD068419P']

49: 12/2/2011 08:13:00 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=SELECT Tbl_Authentication.userID From Tbl_Authentication WHERE (((Tbl_Authentication.userID)="vocsupport@default"));

50: 12/2/2011 08:13:00 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=UPDATE Tbl_Authentication SET Tbl_Authentication.userPWD = "*****" , Tbl_Authentication.clusterName = "default" WHERE (Tbl_Authentication.userID="vocsupport@default");

51: 12/2/2011 08:13:00 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=SELECT Tbl_DatabaseCfg.AppServerIP From Tbl_DatabaseCfg WHERE (((Tbl_DatabaseCfg.AppServerIP)="10.229.251.78") AND ((Tbl_DatabaseCfg.clusterName)="10.229.251.78") AND ((Tbl_DatabaseCfg.clusterNodes)="10.229.251.78"));

52: 12/2/2011 08:13:00 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=SELECT Tbl_Scheduler.* FROM Tbl_Scheduler WHERE (((Tbl_Scheduler.Status)="Deleted") OR ((Tbl_Scheduler.Life)=0));

53: 12/2/2011 08:13:00 %CHC-LOG_SUBFAC-7-UNK:DB Layer Current Query=DELETE FROM Tbl_Scheduler WHERE (((Tbl_Scheduler.Status)="Deleted") OR ((Tbl_Scheduler.Life)=0));

54: 12/2/2011 08:13:00 %CHC-LOG_SUBFAC-7-UNK:Form Main loading