CISCO 6945
/ Name / Description /1 / Handset with indicator light / Functions as traditional handset and indicates an incoming call (flashing red) or new voice message (steady red).
2 / LCD screen / Displays information such as incoming/outgoing call status, directories, line status, phone configuration options, and soft key tabs. Also, shows dedicated phone line labels.
3 / Line buttons / Depending on configuration, programmable buttons provide access to:
· Phone lines and intercom lines (line buttons)
· Speed-dial numbers (speed-dial buttons, including the BLF speed-dial features)
· Call features (for example, a Privacy button)
Buttons light to indicate status:
· Green, steady: Active call, answering call or two-way intercom call
· Green, flashing: Held call
· Amber, steady: Privacy in use, one-way intercom call, or DND active
· Amber, flashing: Incoming call or reverting call
· Red, steady: Remote line in use or parked
· Red, flashing: Remote line on hold
4 / Soft key buttons / Depending on how your system administrator sets up the phone, enable soft key options displayed on your phone screen.
5 / Transfer button / Transfers active calls to another extension.
6 / Conference button / Initiates a conference call.
7 / Hold button / Places the call on hold.
8 / Navigation Pad and Select (center) button / The navigation pad allows you to scroll up and down on the LCD screen. Allows you to scroll through menus, highlight items, and display speed dials list if you press down when the phone is on-hook. Display phone numbers from your Placed Calls if you press up when the phone is on-hook.
9 / Headset button / Toggles headset on and off. When the headset is on, the button is lit.
10 / Speaker button / Toggles speaker on and off. When the speakerphone is on, the button is lit.
11 / Dial pad / Functions as traditional telephone keypad.
12 / Mute button / Toggles mute on and off.
13 / Volume button / Increases or decreases handset, headset, ringer, or speakerphone volume.
14 / Messages button / Provides access to message (voice mail) system.
15 / Application button / Provides access to phone settings such as call history, user preferences, phone configuration (including administration settings, device configuration, network configuration, and other common configurations), and phone model information.
16 / Contacts button / Provides access to phone directories.
17 / Handset / Phone handset.
Phone Screen
1 / Header / Displays date, time, and directory number.2 / Line details and other phone information / During a call, displays details for the active line. If not on a call, displays line text label and other information such as placed calls, speed dials, and phone menu listings.
3 / Softkey labels / Display softkeys for available features or actions.
Transfer a Call to Another Number
1. Verify that you are on an active call (not on hold).
2. Press theTransferbutton.
3. Enter the transfer recipient's phone number (or press a speed dial button).
4. Wait for the recipient to answer. (Or, skip to Step 5 while the call is ringing.)
5. Press theTransferbutton again.
The transfer is complete.
Call Waiting
Call Waiting provides cues to notify you that a new call is ringing on your phone when you are talking on another call, including:
•A call waiting tone (single beep)
•An amber flashing line button
Conference
1. Verify that you are on an active call (not on hold).
2. Press theConferencebutton.
3. Enter the phone number for the party you want to add (or press a speed-dial button).
4. Wait for the party to answer (or skip to step 5 while the call is ringing).
5. Press theConferencebutton again.
The conference begins.
Repeat these steps to add more parties, if desired.
Hold and Resume a Call
1. To put a call on hold, press theHoldbutton.
The Hold icondisplays and the line button flashes green.
2. To resume the call, press theResumesoftkey or the flashing green line button.
Swap Between Held and Active Calls on Multiple Lines
If your phone supports multiple lines, use line buttons to swap between held and active calls.
For example, if you have a held call on Line 1 and an active call on Line 2, press the Line 1 button to make the Line 1 call active (resume it from hold) and to automatically put the Line 2 call on hold.
Put a Call on Hold by Answering a New Call on Another Line
If your phone supports multiple lines, and you are already on a call when a new call rings, answering the new call puts the first call on hold automatically.
To answer the new call in this case, press the flashing amber line button or theAnswersoftkey.
Mute Your Phone
1. Press theMutebuttonto turn Mute on.
Visual confirmation displays.
2. Press theMutebutton again to turn Mute off.
Redial a Number
Press theRedialsoftkey.
To place the call on a particular phone line, get a dial tone on that line, then press theRedialsoftkey.
Call Forward
Call Forward allows you to forward calls on your phone to another number.
When forwarding calls from your phone, enter the call-forward target phone number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary.
Forward Calls on Your Phone
1. Press theFwd Allsoftkey.
2. Enter the target phone number. (Depending on how your voicemail system is set up, you may be able to press theMessagesbuttonto forward all calls to voicemail.)
Visual confirmation displays on your screen for as long as the feature is enabled.
3. To cancel call forwarding, pressFwd OFF.
To forward calls on other lines, go to your User Options Web pages.
Call Pickup
Call Pickup allows you to answer a call that is ringing on a co-worker's phone by redirecting the call to your phone.
You might use Call Pickup if you share call-handling tasks with co-workers.
There are three ways you can pick up a call:
•Pickup—Allows you to answer a call that is ringing on another phone within your call pickup group.
If multiple calls are available for pick up, your phone picks up the oldest call first (the call that has been ringing for the longest time).
Answer a Call Using Pickup
1. Press thePickUpsoftkeyto transfer a ringing call within your pickup group to your phone.
If you have multiple lines and want to pick up the call on a non-primary line, first press the desired line button, then press Pick Up.
If your phone supports auto-pickup, you are connected to the call.
2. If the call rings, press theAnswersoftkey to connect to the call.
Listen to Voice Messages
There are two ways you can listen to voice messages:
•Press theMessagesbuttonto listen to voice messages left on any line.
•Press a line button, then pressMessagesto hear only the voice messages for that line.
Cisco VOICE MAIL INSTRUCTIONS
To Login
From your extension, call the Voice Mail Access number - 8-4700
You will hear: “Hello Cisco Unity Connection Messaging System”
· Enter *
· You will hear: “Enter Id and #”
· Enter your 5 digit extension and # (8-xxxx#)
· You will hear: “Enter your Pin and #”
· Enter your temporary pin 112233#
· You will hear: “Your Pin has expired; you must reset your Pin; your new Pin must be at least 4 digits long. Please say or enter your pin and # “
· Enter your Pin and press #
· You will hear: “To confirm please enter your new password again and #”
· Enter your Pin and press #
To log in from a standard touch-tone phone, or an extension other than your own call the voice mail access number
· 348-4700 (from off campus) or 8-4700 (from on-campus) When the system starts
· Press *
· You will hear: enter your Id and #(which is your 5 digit ext and #) and Your Pin and #
Main Menu – Set Greeting – Main Greeting is Standard
· You will hear “setup options press 4”
· Press 4
You will hear “change your greeting press 1”
· Press 1
· You will hear “Your current Greeting is the Standard greeting, to rerecord press 1”
· Press 1
Main Menu – Set Alternate Greeting (Temporary Greeting)
You will hear “setup options press 4”
· Press 4
You will hear “Change your greeting press 1”
· Press 1
You will hear “for alternate press 2”
· Press 2
You will hear “To set an end date and time press 1”
· Press 1
Main Menu – Recorded Name
· You will hear “Setup options press 4”
· Press 4
You will hear “Recorded Name press 2”
· Press 2
Main Menu - To change Pin
· You will hear “setup options press 4”
· Press 4
You will hear “Preferences press 3”
· Press 3
· You will hear “change your pin press 1”
· Press 1
Playing Messages
· Press 2 to play
· Press 76 to delete
· Press 73 to forward
For questions or problems please call 348-6300.