Gary Hoke, MBA, PMP®, ITIL®, CSM®
1414 Kings Branch Way (919) 244-8898
Raleigh, NC 27614
Objective
Information technology executive management position that will utilize leadership, management and technical skills to develop world-class products and services that provide long-term sustainable value to the organization and its’ customers.
Summary of Qualifications
Innovative, results-oriented IT Executive with 20 years of Leadership, Project Portfolio Management (PPM) and IT Service Management (ITSM) experience. Proven expertise in leading global teams within dynamic organizations. Excellent interpersonal and communications skills. Specific areas of competency and accomplishment include:
Project Management Business Analysis Process Improvement
Team Leadership IT Support Services Agile Software Development
Technology Infrastructure Systems Integration Vendor Management
Professional Experience
Aptiv Solutions, Durham, NC 2011-Present
Vice President, Global Information Technology
· Lead global team of seasoned IT professionals that support offices located in United States, United Kingdom, Germany, Switzerland and ten other countries.
· Provide strategic vision for IT services delivered to 850+ employees worldwide.
· Perform technical due diligence on IT systems and infrastructure of acquisition targets and lead planning of IT integration efforts. Two completed in 2011.
· Negotiate and manage vendor contracts for implementation and maintenance of hardware, software and security assets used throughout global IT infrastructure.
· Responsible for performance management of IT service teams which include Governance, Applications, Operations, Network/Communications and Support.
· Develop and manage capital and operational budgets.
INC Research, Raleigh, NC 2004-2011
Director, Enterprise Applications & IT Governance Services
· Led global team of project managers, business analysts and software professionals that manage, develop and maintain world-class enterprise systems that generate revenue, reduce operational costs and drive process efficiencies.
· Managed collaborative business relationships with members of executive management (CEO, CFO, COO, CIO, VPs) to gather requirements for strategic business initiatives and analyzed how these align with strategic IT objectives.
· Analyzed existing business processes and implemented innovative technologies that transformed them and capitalize on economies of scale as company grew.
· Oversaw IT portfolio management process used to determine which positive NPV projects best align with business goals and IT capabilities for implementation.
· Worked collaboratively with IT Operations and Networking teams to develop comprehensive disaster recovery, business continuity plans.
· Responsible for contract, SOW and SLA management of third-party vendors.
Gary Hoke page 2
Centra Software, Morrisville, NC 2000-2004
Software Engineer
· Led product integration team that developed unified platform for Centra’s Knowledge Management and Collaboration products that addressed market gap and generated additional revenues. Developed using ASP.NET, Javascript & SQL on a Microsoft technology stack of Windows and SQL Server.
· Enhanced Centra Knowledge Server installation, configuration and deployment process by reducing installation time by over 70%.
· Developed Centra Knowledge Center localization (L10N) and globalization (I18N) framework that allowed product to be distributed in ten additional languages.
Education
North Carolina State University, Raleigh, NC
Master of Business Administration (MBA)
Financial & Services Management concentrations
Master of Engineering
Computer & Electrical Engineering concentrations
Bachelor of Science in Electrical Engineering
Bachelor of Science in Computer Engineering
Minor in Economics
Certifications
· Project Management Professional (PMP), License #443414
· Information Technology Infrastructure Library (ITIL) v3 Foundation, License #888482
· Certified Scrum Master (CSM), License #174244
· Microsoft Certified Technology Specialist (MCTS) - SQL Server 2005
· Microsoft Certified Professional (MCP)
Professional Development
· Management by Strengths® Training
· Center for Leadership Studies® Situational Leadership Training
· American Management Association® (AMA) Project Management Certificate
· UNC Executive Education Financial Analysis for Non-Financial Managers Seminar
· Completed 30 Workshops via NCSU Leadership Development Program
Honors and Awards
· Inductee, Phi Sigma Theta, National Honor Society
· Competent Toastmasters (CTM) Award, Toastmasters International
Publications
· Inventor, United States Patent 7,117,802
Professional Affiliations
· Member & Executive Mentor, Triangle Technology Executives Council (TTEC)
· Member, Project Management Institute (PMI), North Carolina Chapter
· Member, Triangle Part Eleven Electronic Records and Signatures (PEERS)
· Member, Triangle Area Analytics Group (TAAG)