External Quality Review (EQR) Quarterly Meeting
Tuesday, September 28, 2010
1:00 – 2:00 p.m. EDT via Webinar
AgendaI. / Welcome and Logistics / 1:00–1:10 p.m. / Margaret deHesse, RN, BSN
Executive Director, State & Corporate Service, (HSAG)
II. / AHCA Opening Comments / 1:10–1:15 p.m. / Stephen Bradley, MHA
Contract Manager/Medicaid Division (AHCA)
III. / HMO/PSN Performance Measure Results / 1:15–1:25 p.m. / Deborah McNamara, LCSW, PMP
Quality Coordinator, Senior Management Analyst Supervisor (AHCA)
IV. / Performance Improvement Projects – Strategic Report results and Follow up on onsite PIP work group activities / 1:25–1:45 p.m. / Christi Melendez, RN, CPHQ
Project Manager, PIP Review Team (HSAG)
Jolene Rasmussen, MS
Healthcare Analyst III, PIP Review Team (HSAG)
V. / Upcoming EQR Activities / 1:45–1:50 p.m. / Yolanda Strozier, MBA
Project Manager, (HSAG)
VI. / Questions and Answers / 1:50–2:00 p.m. / All
Important Note: Prior to the webinar meeting, you will need to click on the link in your meeting invitation and download the necessary meeting software. We suggest you complete this step at least 10 minutes prior to the meeting or sooner.
A meeting invitation will be sent with a link to join the online meeting.
Protocol Reminders:
§ Please do not put the call on hold if your system uses hold music or a double-beep sound.
§ Please feel free to put your phone on mute, unless you are speaking, as this will help to reduce background noise.