4956 Ivyvine Blvd · Dublin, OH 43016-7171
Home: 614.551.0073 · E-Mail:
TERRITORY MANAGER
A Master degreed Education and Workplace professional with diversified management acumen in Aerospace, Computer Training, Education, Government, Insurance, Logistics, Military and Retail Fields. Exemplary skills as a Logistics Manager with inventory and supply chain management acumen surpassing organizational expectations while continuously exceeding established company budgets and goals. Proven leadership skills in business development, computer networking and training, inventory control, marketing, organization structure, project strategy and sales implementation. Comprehensive understanding of consultative selling, recruiting, training, retail management, sales leadership, team building and project execution.
Demonstrated Areas of Strength & Expertise
· Analytical, Verbal and Written Leadership Skills
· Annual Budget Writing
· Business Development/Operations
· Confidentiality Reporting
· Customer Service
· Risk Management / · Inventory and Sales Control
· Performance Evaluations/ Audits
· Profit and Loss Maximization
· Policy and Practice
· Cost Controls/Operations
· Recruiting, Interviewing and Hiring salaried and Non-Salaried Employees
/ · Project Management
· Shrink Minimization
· Managed IT Teams
· Logistics Management
· Multi-Unit Management
· Staff Development, Supervision and Training
Professional Experience
TERRITORY MANAGER / CONSULTANT 2014 - Current
IGS Energy Dublin, Ohio
· Trained Consultants on Business and Home Energy analysis, data entry and multiple product lines.
· Led team on sales goals and consistently top producer and trained other top producers.
MAJOR DAMAGE CLAIM ADJUSTER 2010 - 2013
Nationwide Mutual Insurance Company Dublin, Ohio
· Team Leader, who investigated, negotiated and equitably settled property and vehicle damage claims.
· Managed confidential and sensitive customer files and responsibilities while consistently being a top performer.
· Performed fiduciary responsibilities in accordance with Department of Insurance guidelines.
QUALITY ASSURANCE SUPERVISOR 2010 - 2010
Columbus Baking Company Westerville, Ohio
· Maintained 100% compliance with FDA guidelines for highly specialized organic food lines.
· Performed systematic data audits and various quality control operations necessary for 100% of product line.
BUSINESS SALES CONSULTANT 2000 - Current
MGN International Trading Company Dublin, Ohio/Los Angeles, California
· Responsible for writing proposals and developing and marketing to new clients throughout North America.
· Liaised with numerous clients and sales initiatives developing average contracts in excess of $750,000.
LOGISTICS/HUMAN RESOURCES MANAGER 1985 - 2007
United States Army Europe/Texas/California/Ohio
· Managed, programmed and maintained $500 million dollar classified database and logistics inventory.
· Supervised office and inspection, maintenance, warehouse, logistics control and distribution functions.
· Led Quality Control efforts resulting in successful software implementation, accountability and accuracy.
· Maintained 100% confidentiality of network administration, payroll, training, medical, and personnel records.
ASSISTANT STORE MANAGER 2005 - 2006
Babies R Us Dublin, Ohio
· Directly supervised 65+ sales associates managing 100% compliance with sales performance, budgeting, shipping and receiving, supply chain strategies and Profit and Loss.
· Led all aspects of recruiting, hiring and training staff maintaining a top ten retail location.
· Led District in sales generating $15 million in annual revenue and a top ten ranking in Eastern division.
· Developed inventory control procedures for over 102,000+ items maintaining shrink levels below budget, optimizing store Profit and Loss (P&L) and achieving highest bonuses.
GROUP (DISTRICT) MANAGER 2003 - 2005
Electronics Boutique (EB Games) Hilliard, Ohio
· Supervised 15+ locations approving fiscal budgets, new initiatives, hiring and promoting business strategies.
· Managed overall sales performance, maintained P&L, and recruited, hired and trained management and staff.
· Led stores from #36 to #3 in rankings within six months generating increase of $2.8 million in annual revenue.
· Developed team building sales and customer activities increasing sales and improving employee retention rates.
ONLINE BUSINESS MANAGEMENT PROFESSOR (FACILITATOR) 2002 - 2006
University Of Phoenix, Online Dublin, Ohio
· Facilitated 20+ college courses per year instructing over 600+ students in business management application, theory and practice, and teaching business organizational behavior.
· Authored Syllabus, lectures, daily and weekly lessons plans and grading system.
· Coordinated Academic Counseling solutions for Business Graduate Students.
STORE (AREA) MANAGER AND CORPORATE SALES TRAINER 1998 - 2001
Gateway, Incorporated West L.A., California
· Supervised top training facilities providing weekly sales instruction for management and sales representatives.
· Developed and implemented Sales Training databases and working manuals throughout the U.S. and Canada.
· Managed, trained, and mentored top district managers and sales representatives directing and coaching them on computer technology, commissioned selling, logistics management and customer service.
· Created Competitive Advantages training manual for managers and commissioned Sales Representatives resulting in five stores being ranked in top fifteen nationally.
OPERATIONS/SALES/AREA MANAGER 1996 - 1998
Staples, Incorporated Valencia, California
· Managed customer service, day-to-day operations, sales and training in three $12+ million dollar operations.
· Accountable for sales, logistics, merchandising, payroll, scheduling, hiring and terminations.
LOGISTICS SUPERVISOR 1992 - 1994
General Electric Government Services Texas/California
· Responsible for developing logistics databases, writing and approving classified U.S. government contracts and negotiating business with foreign entities.
· Maintained 100% accuracy rating on project testing, evaluations and initiatives set forth by NASA.
Professional Certifications and Education· Material Damage Claim Adjuster License, Multi-State.
· MAM, Master of Arts Management and International Relations; UNIVERSITY OF REDLANDS, California.
· BSBAM, Bachelors Business Administration and Management; UNIVERSITY OF REDLANDS, California.
· AAM, Associate in Science in Business Administration; ANTELOPE VALLEY COLLEGE, California.
· TQM, Total Quality Management Certification; GENERAL ELECTRIC, Texas.
· PLDC, Primary Leadership Development Certification; U.S. ARMY, Saudi Arabia.
· BTOS, Burroughs Technical Operating System Certification for database management, US ARMY, Virginia
· Material Control Specialist/M6 Top Secret Logistics Database Skill qualifier, US ARMY, Virginia.