Deborah Costner, National Catastrophe Manager

Deborah Costner, National Catastrophe Manager

Kemper, a Unitrin Business

Deborah has 31 years of multi-line personal and commercial lines claims' experience in the industry. She currently is responsible for managing Kemper's National Catastrophe Claim Operation countrywide ensuring timely, cost-effective and efficient management of all catastrophe claims.

Her position is accountable for all high volume claim events arising primarily from earthquakes, weather-related storms or wild-fires. Her office also handles daily overflow claims to assist the field adjuster network in managing workloads. She oversees the work performed by a team of Catastrophe Claim Specialists which can fluctuate depending on the size of the catastrophe cases.