City: / Ottawa / Pay Range: / to be discussed
State/Providence: / ON / # of Hours: / to be discussed
Employment Duration: / Part-time leading to Full-time
Description
Labour World, a division of 1799795 Ontario, Limited., has an opening fora Customer Service Representative.
As a permanent employee with Labour World, the Customer Service Representative supports branch operations and responds to the needs of customers and temporary workers. In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with territory sales and customer service. This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles! With Labour World, the possibilities are endless.
Responsibilities include:
· Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work.
· Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location.
· Input, maintain and follow-up on accounts receivable. Process credit applications and make collection calls to customers.
· Call customers to generate repeat sales and/or set sales appointments.
· Assist in worker payout and process payroll from completed work tickets.
Successful CSR skills and characteristics:
· Customer Service attitude with the ability to work unsupervised
· Excellent communication skills, both written and verbal.
· Must have valid driver’s license and a car that can be used for work.
· One year of college or technical training preferred.
· Bilingual language skills a plus.
· Prior experience in a sales environment.
· Strong computer skills; Ability to learn and work with new programs.
NOTICE REGARDING BACKGROUND CHECKS: Labour World will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment.
Please email your resume to
Closing Date: August 15, 2016 SSCS-MH