CURRICULUM VITAE

Mohammad. Ibrahim,

Door no: 16-2-11/1,

Sree ram nagar,

Rajahmundry,

East Godavari dist,

Andhra Pradesh,

INDIA,

Mobile: +919440920332

E mail: .

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Objective:Work in service industry by associating with an organization that provides an opportunity to apply my skills and knowledge, which benefits the organization.


SUMMARY:Exceptionally talented and resourceful Housekeeper with over thirteen years experience in providing efficient and comprehensive housekeeping service to users while contributing to the enhancement of patient care and the environment in accordance with Quality Improvement recommendations

Summary of skill set

·  Thorough working knowledge of the equipment, materials and methods used in cleaning and custodial work.

·  Remarkable ability to understand and carry out simple directions.

·  Strong ability to communicate effectively both verbally and inwriting.

·  In-depth ability to perform basic math.

·  Strong ability to perform a variety of tasks often on short notice.

·  Profound ability to handle a fast-paced, varied and busy work environment.

·  Strong ability to work alone and to be self-motivated andorganized.

·  Strong ability to work in a team.

Career path:

Under gone training in RAMOJI FILM CITY, DOLPHIN GROUP OF HOTELS as a trainee from Nov 1997 to Sept 1998.

Trained in all areas of housekeeping including laundry

QUALITY INN DV MANOR Oct 1998 to Aug 2001as Desk attendant to Asst.Supervisor

Key Handling, Preparation of maintenance job orders, Telephone Handling, Updating of Notice Boards, Occupancy Status, Stores Requisitioning, Issue of supplies to floors/P/A/Consumption/Inventory, Indent schedules weekly or twice in month, Maintaining of Records & Registers, Equipment Handling, Coordination with other Departments including florist, Handling guest request, quarries, complaint & Feedback, Informing EHK about the Complaints and Feedback, Up dating all records pertaining to desk, Responsible for Lost and found and storage.

ITC HOTEL KAKATIYA SHERTON & TOWERS (5 star property)Aug 2001 to Aug 2003 as Desk attendant: Key Handling ,Preparation of maintenance job orders, Telephone Handling, Updating of Notice Boards ,Occupancy Status, Stores Requisitioning ,Issue of supplies to Blocks/P/A/Consumption/Inventory, Indent schedules weekly or twice in month, Maintaining of Records & Registers, Equipment Handling, Coordination with other Departments including florist, Handling guest request, quarries, complaint & Feedback, Informing EHK about the complaints and Feedback, Up dating all records pertaining to desk, Responsible for Lost and found and storage, Guest history updates and follow ups.

THE OBEROI MADINA (K.S.A) (5 Star property) Sept 2003 to Aug 2006 as Floor Supervisor

Supports and reports to the Assistant Executive Housekeeper. Oversees all operational aspects of rooms on assigned areas/floors ensuring cleanliness, maintenance and presentation standards are managed to brand standards at all times and in all areas, including all guest rooms and balconies, guest corridors, Inspects rooms/suites for cleanliness, maintenance, presentation, mini-bar and general set up standards for daytime and evening turndown service, Assigns duties and responsibilities to team members, Reports maintenance needs and follows up to ensure prompt completion, Takes ownership for reacting to guest feedback and requests from assigned areas, Provides training to all room Attendants, including classroom-style and on-the-job training, cleaning practices, procedures, equipment and materials, ensuring open and honest feedback is consistently provided, Performs stores inventory on assigned area/floors for all operational needs and supplies and works to manage costs.

Operated Guest house exclusive services for Reliance and HDI (S.A.S) for 2 years as Facilities Manager including food production and services from River bay resorts

RIVER BAY RESTORTS (3 Star property) Sept 2006 to Nov 2010 as Executive Housekeeper

·  Supervise work activities of cleaning personnel to ensure clean, orderly attractive rooms in the resorts.

·  Obtain list of vacant rooms which need to be cleaned immediately and list of prospective check-outs or discharges in order to prepare work assignments.

·  Assign staff their duties, and inspect work for conformance to prescribed standards of cleanliness.

·  Advise supervisors, desk clerk, or admitting personnel of rooms ready for occupancy.

·  Inventory stock to ensure adequate supplies.

·  Issue supplies and equipment to workers.

·  Investigate complaints regarding housekeeping service and equipment, and take corrective action.

·  Examine rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and make recommendations to management.

·  Screen job applicants, hire new employees, and recommend promotions, transfers, or dismissals.

·  Conduct orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.

·  Attend training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.

·  Record data concerning work assignments, personnel actions, and time cards, and prepare periodic reports.

·  Attend periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation.

·  Prepare reports concerning room occupancy, payroll expenses, and department expenses.

MINERVA GRAND (PRE OPENING) SINCE NOV 2010 AS EXECUTIVE HOUSEKEEPER

·  Manage the Housekeeping Department

·  Responsible for the linen and equipment

·  Ensure the hygiene and safety of the hotel bedrooms

·  Monitor room maintenance

·  Ensure that guests receive high quality service

·  Ensure that the brand standards are applied

Academic qualification

High school from Andhra Pradesh Board of Secondary Education

Roads & Buildings vocational course (inter)

Bachelor of Arts (discontinued)

AWARDS
Best employee: Hotel DV Manor, Vijayawada, 2000.

CERTIFICATES

NCC CERTIFACATE BVM School , 1991
EHS(Environmental health & safety) (ITC Hotel)
First Aid & Fire fighting (ITC Hotel)
APPRECIATION LETTERS
Hotel DV Manor,ITC hotel kakatiya Sheraton & towers & HDI S.A.S(INTERNATIONAL),

LANGUAGES

English, Hindi Telugu, Urdu & Arabic (Basic)

PC SKILLS

MS Office, Internet, Fidelio, champagne, ids

PERSONAL DETAILS

Father’s name : Mr. Mohd. Yakoob Hussain

Sex : Male

Date of birth : 04th dec 1976

Nationality : Indian.

Email address :