Chapter 13, Lesson 1
Creating and Managing Recipients
|1| Chapter Overview
Configuring Recipient Objects
Mailbox and Resource Management
Chapter 13, Lesson 1
|2| Configuring Recipient Objects
|3| 1. Overview of Recipient Objects
A. Mailbox-enabled recipient objects are user objects that retrieve and store mail on your Exchange server.
B. Mail-enabled recipient objects are recipient objects that appear in your Global Address List (GAL), but they don’t retrieve or store mail on your Exchange server.
1. Mail-enabled user
a. Has access to your network
b. Doesn’t have an Exchange mailbox
c. His or her name is in the GAL.
d. Example: If you coexist with Lotus Notes, you would configure as mail-enabled users the people in your company who still get their mail from Lotus Notes, if you want them to appear in the Exchange GAL.
2. Mail-enabled contact
a. Doesn’t have access to network resources
b. Doesn’t have an Exchange mailbox
c. His or her name is in the GAL.
d. Example: If you have an outside contractor and want to be able to include that person in distribution groups, you would configure the contractor as a mail-enabled contact.
3. Mail-enabled group
a. A security group is used for bulk mailings and can also be assigned permissions to network resources.
b. A distribution group is used for bulk mailings but can’t be assigned permissions to network resources.
2. Using Active Directory Users and Computers to Create Mailbox- and Mail-Enabled Recipient Objects
|4| A. Create mailbox-enabled recipients by creating a new user and accepting the default to create an Exchange mailbox.
1. Mailbox-enabled recipients will retrieve mail by accessing the Information Store that was selected when the user account was created.
2. The system folders that are generated for the client will appear in the language of the first client used to access the mailbox.
3. Once the recipient is created, access the properties for the object to configure the Exchange 2000 settings.
4. Managing the properties of mailbox-enabled recipients
a. E-Mail Addresses tab
b. Exchange Advanced tab
c. Exchange Features tab
d. Exchange General tab
B. Create mail-enabled recipients the same way you create a new user, except deselect the option to create an Exchange mailbox.
1. Mail-enabled recipients are network users that get their mail from somewhere other than your Exchange server.
2. Right-click on the user account object and select Exchange Tasks to create an external e-mail address.
3. Managing mail-enabled recipients
a. E-Mail Addresses tab
b. Exchange Advanced tab
c. Exchange Features tab
d. Exchange General tab
|5| C. Create a contact by creating a new contact and assigning an e-mail address.
1. Contacts (they used to be called custom recipients) are recipients that don’t have access to your network and have external e-mail addresses, but you want them to appear in your GAL.
2. Configure contacts by accessing the object properties.
3. Managing contacts (they have the same configuration options as a mail-enabled recipient, except there is no Exchange Features tab)
a. E-Mail Addresses tab
b. Exchange Advanced tab
c. Exchange General tab
|6| D. Create a mail-enabled group by creating a new group and selecting to create an Exchange e-mail address.
1. Group scopes
a. Domain local
1) Can’t be used to provide access to resources, such as public folders, in other domains
2) The membership list isn’t replicated to the Global Catalog.
b. Global
1) Can’t contain recipients from other domains
2) The membership list isn’t replicated to the Global Catalog.
c. Universal
1) Is the preferred group scope for sending bulk mailings in Exchange Server
2) The membership list is replicated to the Global Catalog.
2. Group types
|7| a. Security groups can be used for bulk mailings and can also be assigned permissions so the group membership can have access to network resources. Windows 2000 must be in native mode to create a universal security group.
b. Distribution groups are used for bulk mailings but can’t be assigned permissions. Universal distribution groups are supported by Windows 2000 in either mixed or native mode.
3. Managing mail-enabled groups
a. E-Mail Addresses tab: the same as it is for users and contacts
b. Exchange General tab: the same as it is for users and contacts
c. Exchange Advanced tab settings
1) Simple Display Name
2) Expansion Server
3) Hide Group From Exchange Address Lists
4) Send Out-Of-Office Messages To Originator
5) Send Delivery Reports To Group Owner
6) Send Delivery Reports To Message Originator
7) Do Not Send Delivery Reports
8) Custom Attributes
4. Working with mail-enabled groups
a. Membership information
b. Group expansion is performed by the Simple Mail Transfer Protocol (SMTP) service in the local domain, but can be directed to a specified expansion server within the group’s home domain.
c. Universal groups replicate membership changes throughout the entire forest; therefore, membership should consist of global groups. Membership changes within the global groups don’t replicate throughout the entire forest.
Chapter 13, Lesson 2
|8| Mailbox and Resource Management
|9| 1. Assigning Mailbox Rights
A. Configuring a postmaster mailbox
1. The postmaster address is assigned to the administrator who installed Exchange 2000 Server.
2. The postmaster mailbox is used for system messages, such as nondelivery reports.
3. The postmaster mailbox should not be used for personal mail.
4. Assign permissions to other administrators who are required to view the postmaster mailbox.
B. Creating dedicated, disabled mailbox accounts
1. A disabled mailbox account can receive mail but can’t be used to log on to the network.
2. An administrator might create a disabled account for the Webmaster, for example.
3. Grant permissions to individuals who log on to the network using their own logon credentials, but require access to open the mailbox.
|10| 2. Management of Server-Based Mailbox Resources
A. Single instance storage means that when a single message is sent to multiple recipients who are homed on the same store, one copy of the message is generated for the store, and each recipient receives a pointer for the message.
B. Storage limits
1. Overwrite the store settings that have been manually applied or applied by a mailbox store policy.
2. Configure by clicking Storage Limits on the Exchange General tab.
3. Deleted item retention can also be configured on a per-user basis by clicking Storage Limits on the Exchange General tab.
|11| 3. Management of Recipient Policies
A. The default policy settings define the format for e-mail addresses for recipients within an organization.
B. Recipient policies can be used to define the format for the e-mail addresses of particular recipients by using filter rules.
C. Recipient Update Service
1. Responsible for making sure that address lists have the current information after there have been address changes
2. Updates can be forced by right-clicking the service object and selecting Update Now.
3. There must be one, and only one, Recipient Update Service for every domain.
D. In domains that are only running earlier versions of Exchange Server
1. Run DomainPrep on a Windows 2000 server in the domain.
2. Create and configure a Recipient Update Service on an Exchange 2000 server in another domain.
3. In the properties for the Recipient Update Service, select the Exchange 2000 server that will be responsible for updating the domain that has the earlier version of Exchange.
|12| 4. Export and Import Features
A. LDIFDE is a Windows 2000 command-line import/export utility that can be used to create new user objects and modify existing ones.
|13| B. CSVDE is a Windows 2000 command-line import utility that can be used to create new user objects, but can’t be used to modify existing ones.
|14| Chapter Summary
Configuring Recipient Objects
Mailbox and Resource Management
Outline, Chapter 13 3
Microsoft Exchange 2000 Server Implementation and Administration