COMMUNITY RESOURCES
IN
ABERDEEN
Employment/Training
Counselling
Drug Services
Drop In Activities
Support Groups
Housing
Advice
Alcohol
Helpline Contacts Abuse
Compiled by Community Psychiatric Nurses
Willie Allardyce, Angie Baxter, Alison Begg & RobJamieson
JULY 2015
CONTENTS
ABUSE / 3-4
ADVICE / 5-8
ALCOHOL SERVICES / 9
COUNSELLING / 10-12
DROP-IN/ACTIVITIES / 13
DROP IN PROJECTS IN ABERDEEN FOR HOMELESS AND VULNERABLE INDIVIDUALS / 14-15
DRUG SERVICES / 16-17
EMPLOYMENT/TRAINING / 18-19
HELPLINE CONTACTS / 20-21
HOUSING / 22-23
SUPPORT GROUPS / 24-28
HELPFUL WEBSITES / 29-30
HELPFUL CONTACT TELEPHONE NUMBERS & WEBSITES / 31
Please contact Alison Begg on (01224) 557277/ or DeniseSutherland, Secretary to Community Resource Booklet on (01224) 557453/ if you have any services you would like to be added to the Directory or any changes you wish to make to your contact details.
ABUSE
Aberdeen Cyrenians -
Violence Against Women Project / Support to vulnerable women affected by physical, emotional or sexual abuse. / 62 Summer Street
Aberdeen
AB10 1SD / Tel: 01224 625732
www.aberdeen-cyrenians.com / Mon-Fri
9.00 am-5.00 pm
Action on Elder Abuse / Provide information, advice and support to victims and others who are concerned about or have witnessed elder abuse. / P O Box 60001
Streatham
SW16 9BY / Helpline:
0808 808 8141
Office:
02088359280
Broken Rainbow UK / National lesbian, gay, bisexual and trans domestic violence helpline providing support to lesbian, gay, bisexual and trans communities, their families and friends. / P O Box 68947
London
E1W 9JJ / Helpline:
0300 999 5428
(billed as 01 and 02 landline numbers and usually included in contract and package minutes)
Freephone (Landline)
0800 999 5428
/ Mon
10.00 am-8.00 pm
Tues & Wed
10.00 am-5.00 pm
Thurs
10.00 am-8.00 pm
Fri
1.00 pm-5.00 pm
Trans specific service
Tues
1.00 pm-5.00 pm
Child Protection Unit / Services for children at risk or affected by abuse. Referrals received from anyone including general public. / Aberdeen City Council
4 Miltonfold Court Bucksburn
Aberdeen
AB21 9DS / Tel: 01224 306877
Out of Hours: 01224 765223
www.aberdeencity.gov.uk
or
/ Mon-Fri
8.30 am-5.00 pm
Domestic Abuse Team (Aberdeen City Council) / Information, advice, support for anyone experiencing domestic abuse. / Adult & Social Care
Health & Social Care Partnership
Aberdeen City Council
74-76 Spring Garden
Aberdeen
AB25 1GN / Tel: 01224 538000
Out of Hours: 0845 345 6766 / Mon-Fri
8.30 am- 5.00 pm
Grampian Regional Equality Council Limited / Confidential service to people who have been verbally or physically harassed, victimised or discriminated against due to age, disability, race, religion, sex or sexual orientation. / 41 Union Street
Aberdeen
AB11 5BN / Office:
01224 595505
Case Worker:
01224 576799
Grampian Women’s Aid / Provides safe accommodation, advice and support to women and their children who have been subjected to physical, emotional or sexual abuse. / 25 Greenfern Road
Mastrick
Aberdeen
AB16 6TS / Tel: 01224 593381
www.grampian-womens-aid.com/
/ Mon-Fri
9.30 am–12.30 pm
1.30pm -4.30pm
In Care Survivors Service Scotland / Trauma informed counselling and advocacy support service for adults who suffered childhood abuse in care and their families. / Open Secret
98 Thornhill Road
Falkirk
FK2 7AB / National Helpline:
0800 121 6027 / Mon-Fri
9.00 am-11.00 am
Karma Nirvana / Support and guidance for victims and professionals with experience of forced marriage or honour based abuse. / Karma Nirvana
PO Box 515
Leeds
LS6 9DW / Helpline:
0800 599 9247 / Helpline
Mon-Fri
9.30 am-5.00 pm
1st Monday of every month
1.00pm-5.00 pm
ABUSE ( Contd)
Men’s Advice Line / Provision of practical advice, information and emotional support to male victims of domestic violence as well as family, friends and profession. / Helpline:
0808 801 0327 / Mon-Fri
9.00 am-5.00 pm
Penumbra-Aberdeen Self Harm Project / Service for 16-25 year olds who self harm. / 20 Back Wynd
Aberdeen
AB10 1JB / Tel: 01224 621266
07795 602421
www.penumbra.org.uk / Mon-Fri
9.00 am-5.00 pm
Rape and Abuse Support
(RAS) / Offer support and advocacy to women survivors (13+ years) of rape and child sexual abuse via a telephone helpline or face to face support by appointment, also support and info to their friends and relatives. / 112 Crown Street
Aberdeen
AB11 6HJ / Helpline:
Tel: 01224 591340
Office number
Tel: 01224 590932
www.rasane.org.uk / Mon-Fri
9.00 am-4.30 pm
Mon Thurs
7.00 pm-9.00 pm
Rape Crisis Scotland / Provide national telephone and e-mail support to anyone from age 13 upwards, affected by sexual violence. / Telephone Helpline:
08088010302
Minicom:
0141 3533091
/ Mon-Sun
6.00pm-midnight
Scottish Domestic Abuse Helpline / Offers information and support on all issues surrounding domestic abuse to both genders and to all age ranges. Also offers advice on forced marriage. / Freephone from landline
WILL COST FROM MOBILE:
Tel: 0800 027 1234 / 24 hours, every day
Shakti Women’s Aid / Support advocacy and information for black/minority ethnic women suffering from domestic abuse. / 57 Albion Road
Edinburgh
EH7 5QY / Tel:
0131 4752399
Survivors UK / Help for men over the age of 18 who have experienced childhood sexual abuse or adult sexual abuse/rape. Also help for close friends and family. / Survivors UK
Unit 1
Queen Anne Terrace
Sovereign Court
The Highway
London
E1W 3HH / Helpline Webchat:
www.survivorsuk.org/speak-to-us
(Click on icon during webchat hours on top right hand corner of webpage.
Office:
02035983893 / Webchat
Mon & Tues
6.00-9.00 pm
Wed
12 noon-2.30 pm
6.00-9.00 pm
Thurs
12 noon-2.30 pm
Office
Mon-Fri
9.00 am-5.00 pm
ADVICE
Aberdeen Care and Repair / Free advice and technical assistance about repairs, heating and handyman service provided by Castlehill Housing to old people and people with a disability. / 11 Waverly Place Aberdeen
AB10 1XH / Tel: 01224 251133
Fax: 01224 639135
www.aberdeencareandrepair.co.uk / Mon-Fri
9.00 am-4.30 pm
Aberdeen Citizens Advice Bureau(CAB) / Confidential and impartial advice on a range of subjects.
Also provides outreach service on various centres. / 41 Union Street
Aberdeen
AB11 5BN / Telephone Advice Line: 01224 586255
Fax: 01224 210510
National Advice Line
0844 848 9600
Admin No
Tel: 01224 569750
www.cas.org.uk
Outreach Service Details
www.cas.org.uk/bureaux/aberdeen-citizen-advice-bureau / Mon-Fri
9.15 am-4.45 pm
Drop In Services
Mon-Fri
9.30 am-3.00 pm
Aberdeen Cyrenians / Advice, information & support service. / 62 Summer street
Aberdeen
AB10 1SD / Tel; 01224 625732
www.aberdeen-cyrenians.com
Aberdeen Illness and Disability Advice Service / Provides free assistance with benefits, housing advice, debt, appeals and grants. / 38 Union Terrace
Aberdeen / Tel: 01224 379767 / Office appointments and home visits
Advocacy Service / Free confidential advocacy support for those with a disability and/or mental health problems who use health and social services and need support to make their views known. / Aberdeen Business Centre
Willowbank House, Willowbank Road
Aberdeen
AB11 1YG
or
Service available at Clerkseat Building, RCH / Tel: 01224 332314
www.advocacy.org.uk
Tel: 01224 557912 / Mon-Fri
9.00 am-5.00 pm
Alzheimer Scotland Aberdeen City Services / Provides information, advice and personalised support services to people experiencing dementia. / Alzheimer Scotland
12 Business Centre
214 Union Street
Aberdeen
AB10 1TL / Tel: 01224 644077
www.alzscot.org
Cash In Your Pocket / Referral Service for those with financial issues or those providing help or support. Referrals can be made by individuals or professionals on behalf of their client (e.g. health visitors, support workers), with their permission, of course. / 38 Castle Street
Aberdeen
AB11 5YU / Tel: 01224 686077
www.ciypp.co.uk / Mon-Fri
10.00 am-4.00 pm
ADVICE (Contd)
Council Tax and Housing Benefit / Advice and information of Council Tax and Housing Benefits / Revenues & Benefits Corporate Governance Business Hub 16
Third Floor West
Marischal College
Broad Street
Aberdeen
AB10 1AB / Tel: 08456 080921
01244 219283
www.aberdeencity.gov.uk / Mon-Fri
8.00 am–6.00 pm
Jobcentre Plus / Combined job search and benefits service for people of working age. / Ebury House
14 Dee Street Aberdeen
AB11 6DR / Tel: 0345 604 3719 / Mon-Fri
9.00 am–5.00 pm
Grampian Racial Equality Council
(GREC) / For those who feel discriminated against because of racial problems. Provides counselling and access to a resource library. Workplace mediation service and training on equality issues. / 41 Union Street
Aberdeen
AB11 5BN / Tel: 01224 595505
www.grec.co.uk / Mon–Fri
9.00 am-5.00 pm
Family Planning Grampian Sexual Health @ The Health Village / Free and confidential services including:
· Sexually transmitted infections
· Unplanned pregnancy
· Emergency contraception
· Contraceptive implants
· HIV Testing & treatment
· Hepatitis B Vaccinations
· Service for sex industry workers
· Pregnancy testing
· Termination counselling / Aberdeen Community Health and Care Village
50 Frederick Street
Aberdeen
AB24 5HY / Tel: 0845 337 9900 / Clinic Times
Mon & Wed
8.30 am-5.00 pm
Tues & Thurs
(Closed every 2nd Thurs between 1.15 pm-3.45 pm for staff training)
8.30 am-6.00 pm
Fri
8.30 am-4.00 pm
Open Drop-in
Mon & Wed
8.30 am-3.00 pm
Fri
8.30 am-2.30 pm
Under 18s Drop-in
Tues & Thurs
4.00 pm-5.30 pm
Financial Inclusion Team / Free confidential advice and help with benefit problems, money, debt and can help with completion of forms, appeals etc. / Hub 8
1st floor
Marischal College
Aberdeen
AB10 1AB / Advice Line:
Tel: 01224 522709
Admin calls or existing customers only:
Tel: 01224 523203
moneyadvice@aberdeencity,gov,uk / Mon-Thurs
9.00 am-5.00 pm
Fri
9.00 am-4.00 pm
Appointments available by arrangement
Health Point / Walk in Information. / Aberdeen Health Village
50 Frederick Street Aberdeen
AB11 5EL / Tel: 0500 202030
www.nhsgrampian.org/healthpoint / Mon-Fri
9.00 am-5.00 pm
Marywell Healthcare Centre (Practice for the Homeless) / This Practice provides access to a Doctor, Nurse Practitioner and Dentist and other relevant services. / 90 College Street
Aberdeen
AB11 6FD / Tel: 01224 594108
Facilities available through appointment and drop-in. Telephone or drop by the centre for more information. / Mon-Fri
8.30 am-1.00 pm
2.00 pm-5.00 pm
Dentist Drop-in
Mon
9.30 am-3.30 pm
ADVICE (Contd)
Polish Association (Aberdeen) / Voluntary organisation aiming to help people integrate, meet others, get involved in community life and improve their skills (English classes, mental health and wellbeing workshops, counselling, polish library and information point.
Social, cultural events, educational activities for polish people, their spouses and friends. / 35A Union Street
2nd Floor
Aberdeen
AB11 5BN /
http://www.paaberdeen.co.uk / Wed & Fri
6.00 pm-7.30 pm
Sat
10.00 am-11.30 am
SCARF (Save Cash and Reduce Fuel) / Energy Advice Centre. / 1 Cotton Street
Aberdeen
AB11 5EE / Tel: 01224 213005
www.scarf.org.uk / Home Energy Advice Team
Mon–Fri
9.00 am-5.00 pm
Scottish Health Council / Independent watchdog for the NHS. Provides information of the NHS, your rights, complaints and local services. / Room 3.58
Third Floor
East Wing
Ashgrove House
Aberdeen
AB25 2ZA / Tel: 01224 559444 / Mon–Fri
9.00 am-4.30 pm
Social Work Duty Team / First point of contact for those who do not have social work services offers information on services, advice, practical support and counselling. / Business Hub 3
Ground Floor South
Marischal College
Broad Street
Aberdeen
AB10 1AB / Tel: 01224 522055
FREEPHONE:
0800 7315520
Fax: 01224 576124 / Freephone Line
Weekdays
8.30am-10.00am 12noon-2.00pm
4.00-5.00pm
Drop in (except Thurs)
10.00am-12noon
2.00pm-4.00pm Office Line
Mon-Thurs
8.30 am-5.00 pm
Fri
8.30 am-4.00 pm
Shelter / Provides advice, information and advocacy to people in housing need. / Contact only by telephone / Tel: 01224 522851
www.scotland.shelter.org.uk/advice/index.cfm / Mon-Fri
9.00 am-5.00 pm
Support in Mind Scotland / Support and action for people affected by mental illness. / Unit 6
Newington Business Centre
Dalkeith Road Mews Edinburgh
EH16 5GA / Tel: 0131 662 4359
Fax: 0131 662 2289 / Variable
Support in Mind Scotland
Aberdeen Carers Group of Support in Mind Scotland / Offers one-to-one and group support, advice, information to relatives, family members or friends of people with a mental illness.
We also provide education and training to help you understand mental illness and how to care for someone who is affected by the illness. / Don Gibbons
Tel: 01467 632 665
Angie Milne (Group co-ordinator)
Tel: 0789 4918491
www.supportinmindscotland.org.uk / Monthly meetings(third Tuesday of each month) for users
1.00pm-2.00 pm
at the Clerkseat Meetings Room, Royal Cornhill Hospital.
Each alternative month group is open to carers and service users.
ADVICE (Contd)
Terrence Higgins Trust Scotland / HIV/sexual health advice. Support for the LGBT community, including family and friends. / 134 Douglas Street Glasgow
G2 4HF / Tel: 0141 332 3838
www.tht.org.uk / Mon-Fri
9.00 am-5.00 pm
The One Stop Shop / Provide an info, advice, signposting and support service to people with autism, their families and people within their support network and anyone with a general interest in autism. / 9 Queens Gardens
Aberdeen
AB15 4YD / To make an appointment contact
Tel-07436 802623
07768 711497
01224 633040
www.autism.org.uk / Mon-Fri
11.00 am-6.00 pm
First and third Sat
12 noon-5.00 pm
The Info Hub / Aims to create more choices and accessible info for all of Aberdeen citizens. Provides info on services, events and what’s on in Aberdeen plus links with local communities, learning new skills and supporting opportunities. / Units 8-10
Aberdeen Indoor Market
Market Street
Aberdeen
AB11 5NX / Tel: 01224 595685
www.theinfohub.org / Mon, Wed, Thurs & Fri
9.30 am-2.30 pm
Thurs
9.30 am-5.00 pm
VSA Carers Centre / Information, support and advice to carers. Run various groups including self-help groups. / 38 Castle Street Aberdeen
AB11 5YU / Tel: 01224 212021
www.vsa.org.uk/carers / Mon-Fri
9.00 am–5.00 pm
Appointments available outwith these hours
ALCOHOL SERVICES
Alcohol Support / Information, advice and counselling for alcohol abuse and those affected by it. Also provides counselling for children 8 years upwards as well as a buddy/sitter service. / 112 Crown Street
Aberdeen
AB11 6HJ / Tel: 01224 573887
Tel: Urgent calls
01224 595981
www.alcoholsupport.co.uk
Online support
www.alcohol-focus.scotland.org.uk / Mon–Tues
9.00 am-5.00 pm
Wed-Thurs
9.00 am-8.00 pm
Fri
9.00am-5.00pm
Sat
9.00 am-12 noon
0141 572 6700
Al-Anon Family Groups Scotland / Self help groups for the family and friends of alcoholics. Support and understanding. / Mansfield Park
Building Unit 6
22 Mansfield Street
Partick
Glasgow
G11 5QP / Tel: 0141 339 8884
(10.00am-10.00pm)
Fax: 0207 378 9910
www.al-anonuk.org / Mon–Fri
10.00am-4.00pm
Contact for local meeting times.
Alcoholics Anonymous (AA) / Advice, support and information on local groups. / Head office:
AA General Service
10 Toft Green
York
Y01 7NJ / Tel: 01904 644026
National Helpline:
Tel: 08457 697555
www.alcoholics-anonymous.org.uk / Helpline 24hrs
Local details of meetings
Drinkline Scotland / Alcohol advice, info and support for anyone concerned about their own or someone else’s drinking. / Free Helpline:
0800 7 314 314
www.drinksmarter.org / Mon-Fri
9.00 am-8.00pm
Sat & Sun
11.00 am-4.00 pm
Drugs Action and Alcohol / Drug/Alcohol support service for those with concerns around their or other peoples drug/alcohol use.
Needle Exchange
Safety / 7 Hadden Street
Aberdeen
AB11 6NG / Helpline
Tel: 01224 594700
Mob: 07927192706
/ Helpline
Mon-Fri
11.00 am-7.00 pm
Sat & Sun
2.00 pm-5.00 pm
Drop-in sessions
Mon-Fri
9.30 am-1.00 pm
2.00 pm-5.00 pm
Penumbra
Alcohol Related Brain Damage Project(ARBD) / Provides specialist support for people alcohol related brain damage. / 20 Back Wynd
Aberdeen
AB10 1JP / Tel: 01224 642854
www.penumbra.org.uk
Scottish Families Affected by Alcohol & Drugs / Provides info on what support may be available to you and your family. / 226 St Vincent Street
Glasgow
G2 5RQ / Tel: 08080 101011
www.sfad.org.uk / Mon-Fri
9.00 am-11.00 pm
Sat & Sun
5.00 pm-11.00 pm
COUNSELLING