Chattanooga Chamber of Commerce
Job Description
Title: Account Executive
Department: Member-Investor Services
Reports To: Sales Manager
Supervisory Responsibilities: None
FLSA: Exempt
Salary Grade: Commission
Position Summary:
The Account Executive’s primary role is to recruit new member-investors by promoting the positive aspects of Chamber membership, and how the Chamber can positively impact the development and growth of businesses throughout Chattanooga and Hamilton County. The Account Executive is also responsible for selling expo booths and various Chamber products and services to member-investors.
Essential Functions:
Ø Demonstrate comprehensive knowledge of the Chamber’s mission and how it directly applies to existing and prospective members.
Ø Develop, implement and maintain a personal sales action plan.
Ø Collaborate with Sales Manager and/or other Account Executives.
Ø Serve as the primary point of contact for new member-investors.
Ø Establish positive relations with the principals of businesses throughout the Chamber’s service area.
Ø Work with principals to establish specific needs of their organization and report findings to appropriate Chamber departments.
Ø Make personal visits to new member-investors.
Ø Work with Chamber Area Councils to engage existing member-investors in council programs and initiatives in order to positively influence member-investor retention.
Ø Maintain adequate prospect list in Chamber member database.
Ø Develop quality prospects.
Ø Aptitude to work under constant pressure and time deadlines.
Ø The Account Executive may be called upon, and would definitely find it advantageous, to attend Chamber functions such as Council meetings, ribbon cuttings, AM Networkings, Business After Hours and other such events for recruitment purposes.
Ø Attend internal Chamber meetings.
Non-Essential/Peripheral Functions:
Ø Provide assistance with company programs as needed, i.e. Reality Check, Chamber events, etc.
Ø Involvement in civic or philanthropic organizations.
Ø Involvement in professional organizations.
Ø Research for future Chamber programming.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Ø Analytical - the individual measures sales potential, forecasts sales and develops sales reports useful to management
Ø Problem solving – the individual identifies and resolves problems in a timely manner, and gathers and analyzes information skillfully
Ø Communication – the individual conveys information persuasively in positive or negative situations, demonstrates group presentation skills and excellent interpersonal skills
Ø Technical skills – the individual demonstrates a working knowledge of general office skills, principles, internal control procedures and computer software knowledge
Ø Management skills – the individual exhibits the ability to get along well with others, is open to new ideas, makes self available to staff, accepts authority and responsibility and is customer service oriented
Ø Quality management – the individual continuously looks for way to improve and promote quality, and demonstrates accuracy and thoroughness
Ø Judgment – the individual displays willingness to make independent decisions, exhibits sound judgment, makes timely decisions, and accepts responsibility for results
Ø Planning/organizing – the individual prioritizes and plans work activities without supervision, uses time efficiently and develops realistic action plans
Ø Safety and security – the individual actively promotes and personally observes safety, security and confidentiality procedures, and uses materials and equipment responsibly
Minimum qualifications:
Marketing, communications or business degree from four-year college or university and two years of outside sales experience; or minimum of six years outside sales experience; or equivalent combination of education and experience.
Working Conditions:
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and to stoop, kneel, or crouch.
The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.