Accessing Zimmer SMS - Mobile Application

An application for the iPhone and iPad is also available: http://app.zimmersms.com.

The following devices are compatible:

iPhone4, iPhone 4S, iPhone5

iPad, iPad2, iPad with Retina Display (also known as iPad 3rd and 4th generation), iPad Mini

iPad 4th generation and 5th generation

The following devices are compatible and capable of scanning usage:

iPhone 4, iPhone 4S, iPhone 5

iPad with Retina Display (also known as iPad 3rd and 4th generation), iPad Mini

iPod 5th generation

Note: iOS software must be 5.1 or higher to run the app

Downloading the ZSMS App on a Mobile Device

Downloading the ZSMS App on a Mobile Device

1. On your device, open up your web browser (Safari) and tap into the URL address field (on the left side of the title bar).

2. Type in: app.zimmersms.com and then tap Go. Do not type in “www” (fig. 1).

Figure 1

NOTE: As you type, other web addresses may appear in the space below the URL field. These are bookmarked or recently visited pages. Do not choose these. Continue typing app.zimmersms.com into the field.

NOTE: If you are unable to load the page, check your internet connection. Try browsing a different website like yahoo.com. Some medical facilities have secured Wi-Fi whereby using their connection you may not be able to download this app. Trying turning off your Wi-Fi and connecting via your device's data plan.

3. After the page loads you will see a ZSMS icon. Tap the icon and then touch the Install button (fig. 2, 3).

Figure 2 & Figure 3

4. The application will begin to load on your home screen. Once Installation is complete, open up the application and enter your OnePass Username and Password in the appropriate fields and click Go (fig. 4).

Figure 4

5. The system will begin to sync your data automatically (click here for more information about syncing). Leave the device on and the ZSMS application running (in the forefront or background). The full syncing process can take anywhere from 30-90 minutes, depending on the strength/bandwidth of your internet connection. Click on the Sync Module and check the progress of your initial sync (fig. 5).

Figure 5

6. Once the sync is complete, if you still do not see your cases, you may need to check your case filter settings.

Capturing Usage with a Mobile Device

After a procedure/surgery is complete, the Sales Representative will need to capture usage for the products that were used during surgery which will not be returned to the site or hospital to be re-stocked. The sales rep can capture this usage by using a supported mobile device to scan the product barcodes or enter manually. NOTE: To take advantage of usage barcode scanning capabilities you will need to be using one of the following mobile devices: iPhone 4, iPhone 4S, iPhone 5, iPad 3 or 4, iPad Mini.

NOTE: This document is divided into two sections. The first section will outline how to add usage if your territory is “live” with Project Pacific. The second section outlines the same details if your territory is not“live” with Project Pacific.

Section 1: Live Territories

How to Capture Usage with a Mobile Device

1. From within the Cases module, locate your case - it should be in Ready status (fig. 1).

Figure 1

2. Once you are in the case, scroll down and tap Usage to begin (fig. 2).

Figure 2

3. From the Usage screen tap Add/Edit to proceed (fig. 3).

Figure 3

4. To capture usage using the barcode scanning option, tap Add With Camera (fig. 4). To add manually, proceed to Step 9.

Figure 4

5. To scan the barcode, hover over it until you maintain focus of the barcode inside the highlighted box area. Use Torch for additional lighting (fig. 5).

Figure 5

6. If the scan is successful you will receive a visual confirmation showing Usage Added (fig. 6). Repeat the process until all items have been scanned.

Figure 6

7. When you are finished scanning usage tap Close Camera (fig. 7). Note, there is no need to close the camera until you are finished adding all of your usage.

Figure 7

8. After adding usage and tapping Close Camera, the app will take you to the Edit Usage screen. Please proceed to Step 14 to continue the steps necessary to add usage.

9. To manually key in usage using the lot and/or product number, tap Add Manually (fig. 8).

Figure 8

10. The best way to manually locate and add a usage item is to key in the lot number and tap Go (fig. 9). You may, however, also enter the product number.

Figure 9

NOTE: If you key in product numbers you can include dashes or no dashes. Trauma products are in SMS; however, many items cannot be scanned. Generally trauma catalog numbers are 11 characters (standard):

Format: 00-0000-000-00

The bolded numbers above are typically omitted in the publications. Enter all 11 digits into SMS. If you do not have enough digits, enter 0 as a place holder digit. If you are adding non-sterile trauma items you will not enter a lot number.

If you happen to come across a trauma product that does not conform to the standard 11 digit Zimmer code (e.g. If you see a product like this, 02.03260.009) enter it into SMS exactly as it appears including decimals.

See (HT-MBL-003) Entering Open Item Usage with a Mobile Device, for additional information.

11. When the product is located, tap the item to add it to usage (fig. 10).

Figure 10

12. When the item is successfully added, you will receive a visual confirmation (the green Usage Added screen) (fig. 11). Repeat the process until all items have been added.

Figure 11

13. When you are finished manually adding usage, tap Done (fig. 12).

Figure 12

14. You are now required to select a location hint to specify where the used inventory came from (fig. 13).

Figure 13

Acct: Inventory that does not move and lives at the account.

Loan: Inventory loaned from the distributorship office/warehouse.

R/T: Inventory that a rep or team moves from account to account (trunk stock).

Owned: Inventory that is hospital owned.

Bank: Loner Pool or Implant Bank inventory.

15. If you need to enter a note, change a quantity, or enter pricing info, tap the usage line (fig. 14).

Figure 14

16. If applicable, you can enter pricing info, modify the quantity, or enter a note. Tap the Back button when you’re done (fig. 15).

Figure 15

17. If you need to delete an item, simply swipe your finger across the usage line and the Delete button will appear. Tap Delete to remove the entire usage line (fig. 16).

Figure 16

18. When you are finished capturing and reviewing usage, tap Next (fig. 17).

Figure 17

19. Tap Yes, I’m Donewhen you are finished scanning/keying all usage (fig. 18). If you are not yet done but need to momentarily stop adding usage, you may select No, Add More Later, to continue adding at another time.

Figure 18

20. If applicable, enter Transportation Charges and/or a PO Number then tap Next (fig. 19).

Figure 19

21. To capture a signature from someone at the account for billing authorization, tap Get Signature (fig. 20).

Figure 20

22. Tap Get Signature to continue (fig. 21).

FIgure 21

23. Tap Continue to confirm that you would like to proceed (fig. 22).

Figure 22

24. Type in the name of the person who will be signing and then tap Next (fig. 23).

Figure 23

25. Have the hospital personnel sign his/her name using his/her finger. When done, tap Accept (fig. 24).

Figure 24

26. To confirm and capture the signature have the signer tap Done (fig. 25).

Figure 25

27. To send an email notification regarding usage and billing authorization, select the users by tapping the radial button next to each contact you wish to email (fig. 26).

Figure 26

28. When you are done selecting the contacts you would like to email, tap Done (fig. 27).

Figure 27

29. When usage has been successfully saved you will receive a confirmation window to notify you. Simply tap Dismiss to close the window (fig. 28).

Figure 28

Section 2: Non-Live Territories

Capturing Usage with a Mobile Device

1. From within the Cases module, locate your case - it should be in Ready status (fig. 29).

Figure 29

2. Once you are in the case, scroll down and tap Legacy Usage to begin (fig. 30).

Figure 30

3. From the Usage screen tap Add/Edit to proceed (fig. 31).

Figure 31

4. To capture usage using the barcode scanning option, tap Add With Camera (fig. 32). To add manually, proceed to Step 9.

Figure 32

5. To scan the barcode, hover over it until you maintain focus of the barcode inside the highlighted box area. Use Torch for additional lighting (fig. 33).

Figure 33

6. If the scan is successful you will receive a visual confirmation showing Usage Added (fig. 34). Repeat the process until all items have been scanned.

Figure 34

7. When you are finished scanning usage tap Close Camera (fig. 35). Note, there is no need to close the camera until you are finished adding all of your usage.

Figure 35

8. After adding usage and tapping Close Camera, the app will take you to the Add Legacy Usage screen. Review and click Save when finished. (fig. 36)

Figure 36

9. To manually key in usage using the lot and/or product number tap Add Manually (fig.37).

Figure 37

10. When in the Inventory Tree page, choose a category (fig. 38).

Figure 38

11. Continue selecting sub-categories to narrow the options, then select Items to show all products in that category (fig. 39).

Figure 39

12. Tapping on a Kit/Tray/Bundle line will explode out the components allowing single items to be chosen (fig. 40).

Figure 40

13. You can also use the Search field option to find products add usage (fig. 41).

Figure 41

14. When you have found the product you want, tap the (+) sign to add it as usage (fig. 42). You will then be taken to the Add Usage screen.

Figure 42

15. The Add Usage screen allows you to edit the Quantity and Lot, and add a Note and Price. When any/all fields have been updated, tap Add and you will be directed back to the catalog. (fig. 43)

NOTE: When trying to edit the fields, tap in the empty area farthest to the right.

Figure 43

16. After all items have been added, select Done. Review items to confirm they are correct and tap Save. (fig. 44) Usage is now added and case will update to Surgery Complete.

Figure 44

Editing Legacy Usage

IMPORTANT: Once usage is submitted, it is not recommended that changes be made as it is possible the case has already been reconciled. If changes are necessary, be sure to contact your Customer Service department to make sure they are aware of the changes.

1. Once you are in the case, scroll down and tap Legacy Usage to begin (fig. 45).

Figure 45

2. Tap Edit then select Edit Items (fig. 46).

Figure 46

3. Tap on the item you would like to edit. In the Edit Line screen, make the necessary changes then tap Done (fig. 47).

Figure 47

4. If you need to delete an item, simply swipe your finger across the usage line and the Delete button will appear. Tap Delete to remove the line item. Click Save. (fig. 48)