Donna M. Ronca

942 Queen Drive West Chester, PA 19380

484-473-3363 ______

PROFESSIONAL SUMMARY:

  • Senior Business Analyst and Quality Assurance Analyst professional
  • Experienced in Agile and SDLC methodologies
  • Business Analysis Skills, Business Requirements, User Story Acceptance Criteria, Test Plans, Test Scenarios, Test case creation, UAT Testing
  • Software Testing, Test Case builds, Test Execution, Defect Management, Requirements mapping
  • Performance/load/stress tests, Exploratory tests, Cross-browser, Integration and Regressiontests
  • Work with Business Stakeholders, IT and Project Owners
  • Strong Problem-solving skills, logical reasoning, analytical skills
  • Bachelor’s degrees in Mathematics, Business Administration, MBA degree

TECHNICAL TOOLS:

Agility, Rally, Confluence, SharePoint, HP ALM, Serena Team Track, SQL,Oracle, Sybase, Unix, Citrix, Bloomberg Terminal, PeopleSoft, Cognos, Cognos Impromptu, DYL280, JCL, SPSS,MS Excel, MS Word, MS Access, MS Visio, MS Power Point, MS Project, MS Outlook, Lotus Notes,

Some exposure to: (Selenium, Cucumber)

PROFESSIONAL EXPERIENCE:

BA/QA Analyst 2016 - 2018

NTT Data Onsite @ SEI Investments

Worked for Investment Company supporting global clients in financial services industry, supporting efforts to build a comprehensive application.

Accomplishments:

  • BA work with Business Stakeholders building requirements, acceptance criteria for user stories
  • QA Analysis build test cases, software testing, defect management, and production support
  • Communication with Business Stakeholders regarding project documentation, test scenarios
  • SAFe Agile environment. Agile methodologies, ceremonies, daily scrum collaboration
  • Experience with Payments, Disbursements, Receivables for in house application
  • SQL queries and data searches
  • Support Production related issues

Environment: SAFe Agile, Rally, Confluence, SQL, MS Excel, MS Outlook, MS Office, Selenium, Cucumber

QA Test Analyst 2013 - 2016

Liquidhub Onsite @ Vanguard

Worked for Investment Company supporting efforts to build a single global platform and to develop better business process.

Accomplishments:

  • QA test application builds and integrate best of breed technology to support a global trading process
  • Agile methodologies, daily scrum, sprint planning meeting, decomps and retrospective meetings
  • Software testing, test scenarios, test case execution, release testing, support test environments
  • Communication with Business Analysts, Scrum Team,Project Stakeholders
  • Defect management, Test case mapping, Corporate Actions, Audit testing

Environment: Serena Team Track, HP ALM, SharePoint, SQL, Citrix, Bloomberg Terminal, MS Office, MS Visio, Lotus Notes

IT Support Analyst 2011 – 2012 Conifer Health Solutions, Exton PA Data support for hospital initiatives. Meditech system experience. Experienced in HIPPA Regulations.

Senior Pricing Analyst 2000 - 2009

Quest Diagnostics Inc., Collegeville, PA

Data research, reporting and analysis of financial pricing data for healthcare company. Provided valuable information for key decision makers in the pricing areas.

Accomplishments:

  • Analysis and standardization of national fee schedule pricing, resulting in reducing costs
  • Analysis and conversions of non-standard Business Units, resulting in efficiency improvements
  • Trained business users on software applications on various software and platforms
  • Reporting analysis and report development using Cognos C8 Impromptu reporting
  • Reports and databases using MS Access and DYL280
  • Data mining, data research and analysis of financial pricing data using Sybase, Oracle and Mainframe data sources including PeopleSoft Financial applications, and data warehouses
  • Provided key analysis, training, and support
  • Review of IT test cases on pricing related system modifications and enhancements
  • Improved pricing processes via Six Sigma methodologies

Environment: Oracle, Sybase, Unix, SQL, MS Access, MS Project, MS Power Point, MS Excel, MS Word, MS Visio, Lotus Notes, Cognos C8, Cognos Impromptu, DYL280, JCL

Senior Business Analyst/UAT Tester 1993 - 2000

SmithKline Beecham Clinical Laboratories, Collegeville, PA

Business Analyst prepare Business and Functional requirements, Design specifications, UAT testing, QC methodology. Supported and Enhanced IT Billing Operations

Accomplishments:

  • Business Analyst prepare all documentation, UAT testing, all phases of IT projects
  • Communication with IT team, project owner, and management team defining proposed billing system changes
  • Review design documentation with developers
  • Defect checking using QC and manual tracking methods.
  • Data reporting for IT billing systems and business owners
  • Train users on system enhancements
  • Prepare SOP documents for IT billing systems, resulting in enhanced department efficiency.

Environment: IBM Mainframe, Unix, JCL, MS Access, MS Project, MS Power Point, MS Excel, MS Word, MS Visio, Lotus Notes, DYL280

EDUCATION

MBA West Chester University, West Chester, PA

BS Mathematics, Cabrini University, Radnor, PA

BS Business Administration, Cabrini University, Radnor, PA

Volunteer Experience

Alzheimer’s Foundation Team Captain for local Alzheimer’s fundraising walks and activities

Fugett Middle School PTO Volunteer in school activities and field trips