85-86 Bruntsfield Place Edinburgh EH10 4HG
LEATHER HIGHLAND Company
Tel 0131 228 1055
Manacraft Repair Service – important, please read
Our workshop can repair almost anything but we really do need to have the items with us in order to deal with any enquiries.
If you have an item in need of repair
· Print the form on page 2, fill it out and enclose in your package.
· If there are more than 1 items enclosed, please complete 1 form per item or describe clearly in the letter the jobs needed on each item
· If you cannot print the document, please enclose a letter using the form as a guide for the information we require.
· Send your item to us and we will phone when we have had a look at it to confirm the cost.
Please Note:
· There is no need to call us prior to sending the item, just send it up to us and we will be able to process the item efficiently
· We do have to charge min £12 to return all items, whether the repair goes ahead or not. That included packaging, insurance and carriage.
FAQ’s
· We regret that we cannot give out or sell spare parts of any kind. No exceptions can be made.
· We can very rarely quote for repairs using pictures, please do not email pictures for quotes.
· Our repairs take approx. 10-28 days, depending on how busy our workshop is and on the availability of spare parts.
COSTS*
Repairs cannot be quoted prior to us having the item but here are some starting costs for popular repairs, so you can determine if you think it may be worth sending:
New zip in handbag from £85
New zip in briefcase from £95
New zip in purse from £90
New magnetic stud from £35
New handle in briefcase from £50
New straps on handbag from £55
Each new lock on briefcase from £65
Reline bag from £80
Treat Polish from £60 (Prices very much depend on condition of the bag)
* Please Note:
These prices above are not brand specific.
All quotations and return carriage charges are subject to VAT.
Things we cannot do:
· Clean stains in leather
· Repair broken metal frames on handbags and purses
If you are still left with questions please don’t hesitate to contact us via phone or e-mail and we will be more than happy to help.
LEATHER HIGHLAND Company
85-86 Bruntsfield Place
Edinburgh EH10 4HG
Tel 0131 228 1055
Date:
NameReturn address / Post code:
Phone number
E-mail address
Item enclosed is a:
Brief description of repair(s) needed:
If item is a ‘The Bridge’ item under guarantee please state and enclose proof of purchase
Manacraft use only
Date Received Reference Number:
Full payment amount, date method of payment: Dispatch consignment details: