7100 Constitution Apt 13, Albuquerque, NM

Steven M. Trujillo

· Phone :( 505)263-8323 ·Email:

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SKILLS SUMMARY

Experienced in Market Research, Serving, and Bartending
Knowledgeable about Collecting Data for market research studies, Multi-tasking, Taking Orders for hotel guests, and Maintaining a professional demeanor during high stress situations.
Proven leadership and teaching skills by obtaining the position of class president during Advanced Individual Training for the United States Army as well as training new servers and bartenders during serving career.
Excellent record of being punctual, coming in for every shift scheduled, and maintain good communication with managers and staff.

EDUCATION

Bachelor in Criminology December 2009

GPA 3.20

The University of New Mexico, Albuquerque, NM

Relevant Courses: Introduction to Sociology, Crime, Public Policy& the Criminal Justice System, Social Problems, Classical Sociological Theory, Introduction to Research Methods, Sociological Data Analysis, Causes of Crime and Delinquency, Social Control, Drugs Crime and Social Control, Forensic Anthropology, Developmental Psychology, American Politics, Collective Behavior, Sociology of Law, Research Methods, and Constitutional Law: Powers

EXPERIENCE

Leadership

Closing Bartender and Trainer with Doc and Eddy’s Bar
Class President during Advanced Individual Training class 517-11
Obtained position as a trainer and mentor to new servers hired at Embassy Suites
Ability to Multi-task in a high stress environment
Know how to work within a team to accomplish a common goal
Promoted to level of bartender at the hotel
Show versatility by picking up shifts outside of job description
Deal skillfully with a diverse group of people

Organization

Familiar with the liquor laws and restrictions in the State of New Mexico
Know how to organized and prioritize different tasks
Know how to respond and anticipate customer wants and needs to insure proper service
Knowledge of the products being researched
Memorization ability to remember table numbers, sections, food orders, drink orders, wine selection, and menu knowledge
Licensed by the New Mexico Alcohol & Gaming Division to serve alcohol (#171340)

Communication

INTERNSHIP EXPERIENCE

●Obtained internship with Albuquerque Police Department Southeast Area Command Office, Criminal Nuisance Abatement Unit for the Fall 2009 semester.

EMPLOYMENT HISTORY

Specialist, United States Army Reserve, Albuquerque NM 05/2011 to Present

Bartender, Doc and Eddy’s, Albuquerque, NM 09/2010 to Present

Banquet Bartender, Embassy Suites, Albuquerque, NM 11/2010 to 03/2011

Interviewer, Sandia Market Research, Albuquerque, NM 06/2010 to 09/2010

Bartender/Server, Embassy Suites, Albuquerque, NM 01/2008 to 12/2009

COMPUTER SKILLS

Familiar with computer programs such as SPSS, MS Word, PowerPoint, and Adobe Acrobat Reader
Knowledge of database systems including CSA Illumina
Experienced with internet browsers such as Mozilla Firefox, Internet explorer, and Google Chrome.

VOLUNTEER EXPERIENCE