Danene R. Bernard
580 Claybanks Drive Callaway, Virginia 24067
Home: 540-489-8656 Cell: 540-493-2466
OBJECTIVE
Obtain a challenging position in customer service that offers responsibility, growth potential, and in some respect, an overall contribution to the community.
EDUCATION
Graduated June 1985, William Byrd High School; High School Diploma with emphasis in Business Education.
WORK EXPERIENCE
August 2008- Present
Director, Clinic & Financial, Franklin County Humane Society, Inc. d/b/a Planned Pethood Clinic
Supervise daily clinic operations implementing Clinic policies and procedures; maintain accounts receivable reports to track daily sales and services;maintain donor files to reflect receipt of all donations and fund designations; deposit all funds and deposit records through various excel spreadsheets;reconciliation of bank statements; oversee all accounts payable; maintain payroll information,forwarding to accountant monthly for processing and distribution to employees; provide Client education regarding spay/neuter surgery, vaccinations, and disease; Resolve client grievances, maintain a positive relationship with Clients/Donors while promoting the objectives of the Planned Pethood Clinic.
April 1999-August 2008
Design Center Assistant, Ronile, Inc.
Accounts Payable Clerk, Ronile, Inc.
Assist the Designer with Product research and development based on the current needs in the industry, as well as, customizing specifications made by customers to produce marketable products. In addition, prepare color work and product samples, display boards, and other sample materials, as needed, to assist the Salesmen in marketing current and potential products for present and future industries. In addition, prepare, set up and approve color samples on the production line, and in some cases, follow the process through to the shipment of the sample to the customer for final color approval. Clerical duties includedfiling, creating and maintaining spreadsheets for inventory purposes, and recording design material and sample submissions. In addition to my duties as Design Center Assistant, I also worked in the Accounts Payable Department. My duties included customer billing, daily input of account invoices, as well as preparation of the weekly check run, in addition to various clerical duties as requested by the Accounts payable Manager.
June 1997-April 1999
Human Resources Clerk, Ronile, Inc.
Employment application processing, scheduling employment interviews and drug screening appointments, conducting new hire orientations, complete and submit payroll, insurance and 401(k) changes, insurance benefit processing and paperwork, filing workers compensation claims and maintaining logs of incidence, maintenance of employee bulletin boards, and various duties, as requested, by the Human Resources Supervisor and Director.
November 1994-June 1997
Customer Service Representative, First Virginia Bank, Franklin County
Head Teller, First Virginia Bank, Franklin County
Teller, First Virginia Bank, Franklin County
Calculate and process account transactions, recommending available services to meet the individual needs of each customer; Set up of new accounts; process transactions for basic account maintenance to accommodate the changing needs of clients; answering the telephones, filing, typing, and various clerical tasks, as requested by the Branch Manager.
REFERENCES
Provided upon Request