# 4, Shaukath Mansion, 4th Cross, SR Lane, RMV II Stage, Dollars Colony,
New BEL Road, Bangalore - 560094.
Contact: 080 42086754, 9886436689, 8892538929.
SAP CRM FUNCTIONAL MODULE
LEARN FROM REAL TIME CONSULTANTS AND GET PLACED EARN IN LAKHS PER MONTH.
End to End Project Implementation training.
Additional Benefits: Training provided by professionals with Project.
100% Practical's on configuration & implementation
(End to End implementation).
100% Open Discussion on Topic & Doubts clarification.
Resume Making as per IT.
Excellent implementation Material.
100% Placement Assistance. 100% Training Satisfaction.
Advance Diploma Management Course Certificate.
SAP Software installation to your personal PC for practice at your cost.
SAP CRM(Customer Relationship Management)
Introduction to ERP:
An introduction to ERP technology describes the basic features of client/server computing and the technical structure of ERP systems, and then goes on to introduce the technical architecture of the
R/3 system, application development with ABAP/4, R/3 business applications and implementation
of an R/3 system within a business. This new edition of the best-selling introduction to the
R/3 system has been comprehensively updated to reflect the changes and advances introduced
with v4 of the system, and include new coverage in areas such as Internet capability, SAP's
Business Framework, Object Technology and R/3, and implementation and customization of
an R/3 system.
SAP CRM
Introduction to Net Weaver
General SAP Transactions
Foundation & Architecture of my SAP CRM
Overview of CRM server Technology and User Interface
CRM Base Customizing
Territory Management
Territory Hierarchy
Organizational Model
Business Partner
ERM (Extended Relationship Management)
Product master Record
Product category and Hierarchy Business Transaction Processing
Activity Management
Action Management
Date Management
Organizational Data Determination
Transaction Processing
CRM Billing Overview
Partner Processing
Questionnaires (Survey with Diff. Templates)
CRM Pricing
Overview of Pricing
Condition Technique
Condition Record
CRM Sales
Opportunity Management
Copy Control
Item Category Determination
Quotation and Order Management
Overview Contract Management
CRM Service
Service Organization Model
Service Products
Service Transactions
Service Contract
Service Plan
CRM Analyti cs
Introduction to BW
Activating CRM Business content
Introduction to analytics
Customer analytics Marketing analytics
Marketing
Overview of marketing management in my SAP CRM
Marketing and campaign planning
- Planning and performing marketing projects
- Marketing Calendar
Personalized mail forms
- Creating personalized e-mails
- Business partner-controlled communication
Segmenting business partners
- Marketing attributes
- Segment Builder
- Creating profiles and target groups
Trade Promotion
Sales Deals
Campaign automation
Release Strategy