2012 IIE Annual Conference – Applied Solutions Sessions May 19 – 23, 2012 – Hilton Bonnet Creek Hotel, Orlando, Florida

Monday, May 21 / Room 1 / Room 2 / Room 3 / Room 4 / Room 5 / Room 6 / Room 7
Track / Work Measurement / Lean / Construction / Supply Chain & Service Engineering / IAB – Industry Advisory Board / Operations Research / Health Systems
8:00 a.m. - 8:35 a.m. / Work Systems and Work Measurement Town Hall Meeting
Part 1 / Gaining Acceptance of Lean Improvement Ideas
Part 1
Michael Testani and Sreekanth Ramakrishnan, IBM
Basic level / Using a Lean Approach to Design Multi-Specialty Clinics
Part 1
Brock Husby, Altarum Institute / University of Michigan
All levels / Security Maturity Model for International Logistics
James Barnard and Joseph Garmon
All levels / Industrial Engineering in the “Talent Age”
Brad Parrish,
FedEx Ground
All levels / Modeling the Help Desk Staffing Levels of an Information Technology Enterprise System
Arshish Tarapore and Ron Beheler, Herren Associates
Intermediate level / Quality Engineering Joins Clinical Caregivers to Improve Early Sepsis Recognition
Valentine Boving,
MD Anderson Cancer Center
All levels
Track / Work Measurement / Lean / Construction / Supply Chain & Service Engineering / Aerospace & Defense / Operations Research / Health Systems
8:40 a.m. - 9:15 a.m. / Work Systems and Work Measurement Town Hall Meeting
Part 2 / Gaining Acceptance of Lean Improvement Ideas
Part 2
Michael Testani and Sreekanth Ramakrishnan, IBM
Basic level / Using a Lean Approach to Design Multi-Specialty Clinics
Part 2
Brock Husby, Altarum Institute / University of Michigan
All levels / Tba / An Update of the IE Knowledge Capture Activities at Boeing
David Skoor, Stephen Snelling and Majid Abab, The Boeing Company
Basic level / Multi-Criteria Dispatching Rule For A Combined Make-To-Stock/Make-To-Order Environment
Pamela Escobar, Diana María Cárdenas and Jaime Alberto Giraldo, Universidad Nacional de Colombia
All levels / Visual Workspace Concepts on Nursing Units:
A Hospital-Wide Deployment
Joshua Bosire and Tejas Gandhi,
Virtua Health
All levels
9:30 a.m. - 10:45 a.m. / Keynote
10:45 a.m. - 11:45 a.m. / Dedicated Exhibit Time
11:45 a.m. - 1:00 p.m. / Lunch Break
Monday, May 21 / Room 1 / Room 2 / Room 3 / Room 4 / Room 5 / Room 6 / Room 7
Track / Engineering Management / Lean & Work Measurement / Construction / Supply Chain & Service Engineering / Aerospace & Defense / Operations Research / Health Systems
1:00 p.m. - 1:35 p.m. / Managing in Tough Times
Part 1
Michele Dekelbaum,
Baylor Health
Care System
Basic level / A Joint Track Panel Discussion –
The Foundation and Weakest Link of Lean Is Standard Work
Martin Nazareth OpEx Solutions, Inc.
Part 1
Advanced level / Integration of Partnering Concepts into Construction Projects
Part 1
George Gardner, Virginia Department of Transportation
Basic level / Featured Speaker
My 50 years in Academia
Part 1
Dr. J.T. Black, Auburn University
All levels / Steps in the Implementation of an Effective Ergonomics Program
Mark Stuart
and Mark Arthun,
The Boeing Company
Intermediate level / Implementation of a Restaurant Revenue Management System at The Walt Disney World Parks & Resorts
Hai Chu, Walt Disney Parks & Resorts Worldwide
All levels / Polarity Thinking: Seeing, Mapping and Tapping “Unsolvable Problems” in Healthcare
Laurie Levknecht, Elsevier CPM Resource Center
All levels
1:40 p.m. - 2:15 p.m. / Managing in Tough Times
Part 2
Michele Dekelbaum,
Baylor Health
Care System
Basic level / A Joint Track Panel Discussion –
The Foundation and Weakest Link of Lean Is Standard Work
Martin Nazareth OpEx Solutions, Inc.
Part 2
Advanced level / Integration of Partnering Concepts into Construction Projects
Part 2
George Gardner, Virginia Department of Transportation
Basic level / Featured Speaker
My 50 years in Academia
Part 2
Dr. J.T. Black, Auburn University
All levels / Aligning Supply Chain and Business Strategies Through Risk-based Planning and Scheduling (RPS)
David Sturrock, Simio LLC, John Carson, Lockheed Martin Corporation
Basic level / Optimization of Fab Capacity in a Semiconductor Manufacturing Company
Pradeep Ramachandran, Naveen Divakaran and John Bean, IM Flash Technologies
Intermediate level / Geisinger Medical Center – Nursing Activity Work Sampling Study
Dan Barata, Efficiency Engineers, Seth Hostetler, Geisinger Health Systems
All levels
Track / Engineering Management / Lean / Construction / Supply Chain & Service Engineering / Aerospace & Defense / Operations Research / Health Systems
2:25 p.m. - 3:00 p.m. / Are You Motivated? –
Best Practice Models for Promoting High Performance
Part 1
Kevin McManus, GreatSystems
Basic level / Using Lean to Revolutionize Support Service Processes
Scott Smith, SNF Holding Company
All levels / Key Points to Succeed Applying Industrial Engineering in Construction. 5 Lessons Learned from Projects
Part 1
Jorge Cossio, ITN de Mexico
Basic level / Supply Chain Risk Analysis in the Defense Sector
Part 1
Gerry Graves, SCRA
Brench Boden, Air Force Research Laboratory
Intermediate level / Systems View of the Role of IE in a Complex and Dynamic Test Environment
Catherine Wolfgram and Molly Herford, The Boeing Company
Basic level / Optimal Stochastic Inventory Control with Deterioration and Partial Backlogging/Service-Level Constraints
Tan Yang, FedEx Express World Headquarters
All levels / Improving Ambulatory Surgery Performance at a VA Medical Center
Part 1
Jose Sepulveda, Waldemar Karwowski, Serge Sala-Diakanda and William Thompson, University of Central Florida
All levels
Monday, May 21 / Room 1 / Room 2 / Room 3 / Room 4 / Room 5 / Room 6 / Room 7
Track / Engineering Management / Lean / Construction / Supply Chain & Service Engineering / Aerospace & Defense / Operations Research / Health Systems
3:05 p.m. - 3:40 p.m. / Are You Motivated? –
Best Practice Models for Promoting High Performance
Part 2
Kevin McManus, GreatSystems
Basic level / Inventory Management of Raw Material Using Lean Manufacturing Techniques
Adan Valles, Jaime Sanchez and
Deisi Gaytan, ITCJ
Intermediate level / Key Points to Succeed Applying Industrial Engineering in Construction. 5 Lessons Learned from Projects
Part 2
Jorge Cossio,
ITN de Mexico
Basic level / Supply Chain Risk Analysis in the Defense Sector
Part 2
Gerry Graves, SCRA
Brench Boden,
Air Force Research Laboratory
Intermediate level / Human Factors and the Culture of Technology in the Workplace
Sean Genovese, The Boeing Company
All levels / Using Optimization to Launch Disney’s Newest Cruise Ships
Whitney Conner, Walt Disney Parks
& Resorts
Basic level / Improving Ambulatory Surgery Performance at a VA Medical Center
Part 2
Jose Sepulveda, Waldemar Karwowski, Serge Sala-Diakanda and William Thompson, University of Central Florida
All levels
3:50 p.m. - 4:25 p.m. / Role of Healthcare Leadership in a Lean Initiative: Coercive or Empowering?
Brock Husby, Altarum Institute / University of Michigan
All levels / Electronic Health Record Preparation Using Design for Lean Six Sigma
Jonathon Flanders, Juran Institute
All levels / Application of Total Quality Management (TQM) in the Construction Industry
Jan Evans, University of Tennessee-Chattanooga
All levels / Introduction of a Service Industry Supply Chain (S2COR)
James Barnard and Joseph Garmon
All levels / Horizontal Stabilizer Mislocated Brackets for Blade Seal Installation
Luis Mendez,
The Boeing Company
Intermediate level / Managing the Highly Variable Demand of Highly Demanding Customers with Analytics
Casey O'Donnell, Jeppesen, A Boeing Company
Intermediate level / Industrial and Systems Engineering Centers in the Veterans Health Administration
Part 1
James Benneyan, Northeastern University, William Eisenhauer, Veterans Health Administration, Bob Monte, Pittsburgh VA Medical Center,
Jennifer Wagner, Midwest Mountain Veterans Engineering Resource Center
All levels
Monday, May 21 / Room 1 / Room 2 / Room 3 / Room 4 / Room 5 / Room 6 / Room 7
Track / Work Measurement / Lean / Construction / Supply Chain & Service Engineering / Aerospace & Defense / Operations Research / Health Systems
4:30 p.m. - 5:05 p.m. / A Novel Low Cost Web Based Labor Scheduling System for Retail Operations
Juan Martinez, Profitality, Ignacio Goris, Labor Guru
Basic level / VSM 2.0 –
A ‘Next Level’ Value Stream Mapping Case Study
Kevin McManus, GreatSystems
Basic level / Occupational Vibration Exposure Assessment Among Stone Workers in Taiwan/China
Farman Moayed and Yuan-Hsin Cheng, Indiana State University
Intermediate level / Creating Demand-Driven Supply Chains with
Lean Concepts and Tools
Theodore Brown, Lean & Quality Solutions LLC
Intermediate level / Placement of Decals by Laser Location
Richard Cross,
The Boeing Company
Basic level / Optimization of Distribution of Pharmaceuticals through the Ant Colony Model
Beltran Garzon Oscar Fernando, Pena Murcia Freddy Hernan and Ever Angel Fuentes Rojas, Universidad Libre
All levels / Industrial and Systems Engineering Centers in the Veterans Health Administration
Part 2
James Benneyan, Northeastern University, William Eisenhauer, Veterans Health Administration, Bob Monte, Pittsburgh VA Medical Center,
Jennifer Wagner, Midwest Mountain Veterans Engineering Resource Center
All levels
Track / Engineering Management / Lean, Supply Chain and Industry Advisory Board / Construction / Simulation and Operations Research / Aerospace & Defense / Social, Environmental & Sustainability / Health Systems
5:15 p.m. - 5:50 p.m. / Unlocking the Power of Discrete Labor Measurement Systems
Jeremy Tancredi and Brian Pacula, West Monroe Partners
All levels / A Joint Panel Discussion -
Industrial Engineering Led Operational Excellence Drives Significant Sustainable Results
Part 1
Martin Nazareth, OpEx Solutions, Inc. / Construction Division Town Hall Meeting
Part 1 / Strategic Simulation Applied to a Distribution Network in Mexico
Homero Contreras and Jose Pablo Nuño, UPAEP
All levels / Conducting Operation Reviews at Boeing
Shamshad Alam and Stephen Snelling,
The Boeing Company
All levels / Sustainable Logistics: What Does it look like and How Does it Benefit your Company?
Diana Berry and Arnold Barlow, UPS
All levels / Lean Education and Hands-on Practice for Medical Residents
Cliona Archambeault and Kyaani Robinson, New England Veterans Engineering Resource Center
Basic level
Monday, May 21 / Room 1 / Room 2 / Room 3 / Room 4 / Room 5 / Room 6 / Room 7
Track / Engineering Management / Lean, Supply Chain and Industry Advisory Board / Construction / Simulation and Operations Research / Aerospace & Defense / Social, Environmental & Sustainability / Health Systems
5:55 p.m. - 6:30 p.m. / Teaching Work Measurement in the Industrial Classroom: 21st Century Issues?
Gregory Brown,
The Boeing Company
All levels / A Joint Panel Discussion -
Industrial Engineering Led Operational Excellence Drives Significant Sustainable Results
Part 2
Martin Nazareth, OpEx Solutions, Inc. / Construction Division Town Hall Meeting
Part 2 / Assembly Line Balancing Using Probabilistic Task Times
David Sly, Proplanner
All levels / Seeing Together, Learning Together, Doing Together: Development of a Lean Manufacturing Strategy with a Critical Japanese Supplier on the Boeing 787 Program
Jared Sisk and Dominic Lenzini, The Boeing Company
Basic level / The Transportation Diet
Gary Whicker and Robert Logan, J.B. Hunt Transport Services
Basic level / Best Practices in Labor Management
Kerry Coran, Crittenton Hospital Medical Center
Basic level
Tuesday, May 22 / Room 1 / Room 2 / Room 3 / Room 4 / Room 5 / Room 6 / Room 7
Track / Engineering Management / Lean / Construction / Supply Chain & Service Engineering / IAB – Industry Advisory Board / Social, Environmental & Sustainability / Health Systems
8:00 a.m. - 8:35 a.m. / An Approach for Selecting the Appropriate Problem Solving Methodology
Sreekanth Ramakrishnan and Michael Testani, IBM Corporation
All levels / Construct A Lean Competitive Automotive Component Manufacturing System
Part 1
Wenwei Song, Shanghai Aerospace Automobile Electromechanical Company
All levels / Construction Division
Student Paper Winning Presentation / Logistics & Supply Chain Division Town Hall Meeting
Part 1 / 7:00 a.m. Start
Coaching & Advising the Next Generation of IE Leaders:
A Panel Discussion
Part 1
Majid Abab,
The Boeing Company,
Kazuo Takeda, Disneyland Resort
Advanced level / Practical Sustainability: Developing Sustainability from the Ground Up
Theresa Barker,
The University
of Washington
All levels / Performing a Labor Opportunity Assessment Utilizing Comparative Data
Part 1
Yvette Leger, Premier healthcare alliance
Basic level
8:40 a.m. - 9:15 a.m. / Managing Successful Integrated Enterprises: Lessons Learned from the U.S. Military Health System
Wiljeana Glover, MIT
All levels / Construct A Lean Competitive Automotive Component Manufacturing System
Part 2
Wenwei Song, Shanghai Aerospace Automobile Electromechanical Company
All levels / Lean Construction:
A New Challenge for Industrial Engineers
Lincoln Forbes
All levels / Logistics & Supply Chain Division Town Hall Meeting
Part 2 / Coaching & Advising the Next Generation of IE Leaders:
A Panel Discussion
Part 2
Majid Abab,
The Boeing Company,
Kazuo Takeda, Disneyland Resort
Advanced level / Zero Waste at IIE Midwest Regional Conference
Katherine Fisher,
The Ohio State University
All levels / Performing a Labor Opportunity Assessment Utilizing Comparative Data
Part 2
Yvette Leger, Premier healthcare alliance
Basic level
9:30 a.m. - 10:45 a.m. / Keynote
10:45 a.m. - 11:45 a.m. / Dedicated Exhibit Time
11:45 a.m. - 1:00 p.m. / Lunch Break
Tuesday, May 22 / Room 1 / Room 2 / Room 3 / Room 4 / Room 5 / Room 6 / Room 7
Track / Engineering Management / Quality & Reliability and Operations Research / Construction / Simulation / IAB – Industry Advisory Board / Latin American / Process Industries
1:00 p.m. - 1:35 p.m. / A Framework for Transitional Management
Ahmed Elattar
and Luis Rabelo, University of
Central Florida
Basic level / Featured Speaker
Evidence Based Asset Management
Part 1
Andrew Jardine, University of Toronto
Basic level
In conjunction with the Operations Research Track / Lean Construction Model Using Industrial Engineering Tools
Diana Jaqueline Guerrero Galindo, Universidad Distrital Francisco Jose de Caldas- Colombia
Basic level / I Can See Clearly Now That the Rain Has Gone…:
The Benefits of Discrete Event Simulation in the Manufacturing Arena of
Salt Lake City
Jason Smith, Northrop Grumman Corp.
Basic level / IE Opportunities and Challenges
for 2012
Part 1
Dennis Oates, FedEx Ground
Intermediate level / Modelo Sistémico de Gestión de la Innovación para Organizaciones, Clusteres y Territorios
Jose R. Bertieri-Quintero, Fabiola Saenz Blanco and Joan Manuel Villama Marentes, Universidad Distrital Francisco Jose de Caldas