2012 OAL Annual Convention
June 8-10, 2012
PARAOPTOMETRIC PROGRAM
Draft, 05/17/2012
Hilton Lafayette
1521 West Pinhook Road, Lafayette, Louisiana, 70503-3158
Tel: 1-337-235-6111 Fax: 1-337-237-6313
Room Rates $119, two double beds or $129, king Cut off for OAL room block: May 17, 2012
Be sure to ask for Optometry Association Rates! By phone, mention you are with the OAL
For online hotel registration: http://www.hilton.com/en/hi/groups/personalized/L/LFTLHHF-OPT-20120607/index.jhtml?WT.mc_id=POG
The OAL & the OAL-PS would like to thank HOYA for sponsoring Sharon Carter for this meeting.
Friday, June 8:
NOON-1:00pm Lunch on your own / Paraoptometric Registration
1:00-2:00pm Front Office Procedures/Memorable First and Last Impressions Sharon Carter
How important is the first impression and the last impression patients get when visiting your office? This seminar teaches your staff hot to make a positive impression beginning with scheduling the appointment, through the duration of your patients’ visit until the patient walks out of the door. Some of the topics we will be covering include telephone procedures, greeting patients, appointment scheduling, checking out and collecting charges, pre-appointing along with any other interactions with the patient that might occur in the front office. ABO Course # S12R257-1
AOA CPC # BP-0001-12
2:00-3:00pm Professionalism in the Workplace Sharon Carter
How each of you interacts with patients on the telephone and in person, along with your personal appearance, reflects on the professionalism of the practice. In this seminar we will discuss telephone etiquette, professional behavior with the patient, personal etiquette in the office, office decorum (behavior between co-workers and behavior between staff and patients), and personal appearance/hygiene. ABO Course # S12R258-1
AOA CPC # PM-0164-11
3:00-4:00pm What is Glaucoma? Glaucoma Basics Lynn Lawrence, CPOT, ABOC
This lecture covers the fundamental requirements for examining and testing glaucoma suspects. It also covers technology and testing used to identify glaucoma patients. This lecture will also discuss risk factors associated with glaucoma. Each attendee will take a 10 question test to validate critical areas of testing. AOA CPC # ED-0012-12
4:00-7:00pm Exhibit Hall with food, drinks & “Passport to Prizes” drawings
Saturday, June 9:
7:00-8:00am Registration and Continental Breakfast
8:00-11:00am Pre Screening Techniques (3 hours) Lynn Lawrence, CPOT, ABOC
This lecture is designed to aid the assistants in understanding the prescreening process. The course will provide scenarios to provoke conversation among the attendants to answer the question of “what next” when screening patients. This lecture will cover, case history, visual acuity, pupillary response, cover testing, Muscle-H testing. Sponsored by SECO International
ALL STAFF ARE ASKED TO BRING THE FOLLOWING ITEMS TO THIS COURSE: pen light, color vision test, stereo test with polarized glasses, and an occluder. AOA CPC # PT-0020-12
11:00am-Noon What Every Tech Should Know About Diabetic Patients
Lynn Lawrence, CPOT, ABOC
This lecture will focus on what happens when an assistant discovers they are screening a diabetic patient. What they should do to prepare the patient for the doctors examination. The different test, documentation and results for diabetics will be discussed. AOA CPC # SP-0017-11
NOON-2:00pm Luncheon with installation of OAL & OAL-PS Officers
(All Registrants Invited)
Presentations by:
Kevin S. Roe, OD, FAAO (Director, Professional Affairs, Alcon)
Stan Dickerson, SECO International Treasurer
2:00-3:00pm Creating A Killer Optical Sharon Carter
The optical is one of the most important areas in your office. This is where 60%-70% of your income should be generated in your practice. If you are not generating these percentages and would like to be or you are generating these percentages and would like to take your optical to the next level this course gives you an overview on how to accomplish your goals.
ABO Course # S12R256-1
AOA CPC # OP-0073-11
3:00-4:00pm Communicating With Patients Sharon Carter
Communicating with our patients should be the most important thing we do each day. How we communicate and understand our patients’ needs, will determine if they will become an established patient with your practice or if they will choose to go somewhere else for their eye care needs. This course will address the various ways of communicating such as words, facial expressions, and body language and how to use each one of these in a positive way when communicating with your patients. ABO Course # S12R261-1
AOA CPC # PM-0042-10
4:00-5:00pm Common Eye Diseases Lynn Lawrence, CPOT, ABOC
This lecture will focus on 20 common eye diseases. It will identify the disease, characteristics of the disease and the affects of the disease on the eye. The course will also discuss clinical presentations and testing associated with the disease. AOA CPC # ED-0019-12
6:00pm Cajun Night Social @ the Hotel
It’s a Cajun Dance & Food Party for the whole family! Come & Enjoy Cajun food & live music!
Wristbands (required for admission) are only $25 per person (kids 12 & under are free!) Purchase them ahead of time when you register for the meeting!
Sunday, June 10:
7:30-8:00am Registration and Continental Breakfast
8:00-9:00am Pharmacology for Ophthalmic Technicians
Lynn Lawrence, CPOT, ABOC
This lecture is designed to cover five primary areas for pharmacology for familiarity. Mydriatic, Miotics, Beta blockers, antibiotics, and anesthetics will be covered. The different categories and functions of these medications and their purpose, along with common names currently on the market will be discussed. AOA CPC # PH-0004-12
9:00-10:00am Your Mouth Is Moving But Does Your Body Agree? Sharon Carter
What does it mean when someone talking to you cannot maintain eye contact? Did you know that there are several forms of hand-shake and each has a different meaning, hidden from the understanding of the unknowing? What are the most common gestures of liars? Learn how to recognize and read a person’s hidden communications and more importantly learn what signals you are subconsciously sending. Hair style, dress, gesture, voice, steadiness of gaze, and behavior around subordinates when taken in combination may enlighten you more about a person’s integrity and work habits than what they are saying. ABO Course # S12R260-1
AOA CPC # PM-0070-10
10:00am-Noon Stop The Revolving Door! How To Hire, Train, And Keep Good Staff Sharon Carter
Too much time, money and effort is wasted replacing and retraining replacement staff. Set yourself up to win. Learn how to recruit the right candidates, interview them, select the right one to hire, and train them while building their self-confidence. The goal is to keep them! No more revolving door! ABO Course # S12R259-2
AOA CPC # PM-0090-12
The OAL would also like to thank Alcon
for providing a generous unrestricted grant for this year’s convention!
….thanks for attending the 2012 OAL Annual Convention! See you in the Fall for the 2012 OAL Fall CE Conference, October 27, 2012: