2011 School of Medicine (Som) Action Plans

2011 School of Medicine (Som) Action Plans

2011 School of Medicine (SoM) Action Plans

Summary as of May 13, 2011

Survey Results-Lowest Scoring Dimensions

Feedback and Coaching51% Favorable3.46 mean

Includes performance appraisals, coaching on how to improve way to do job

Change Management54% Favorable 3.48 mean

Informed of organizational changes, understands rationale

Communication66% Favorable3.72 mean

Employee suggestions used, employee opinions count

Recognition68% Favorable3.80 mean

Professional Development69% Favorable3.82 mean

Submissions

A total of 57 departments, administrative units and divisions submitted plans.

Action Plans by Topic

Feedback and Coaching49 plans of which 32 were focused on performance appraisals

Communication27 plans

Change Management25 plans

Professional Development22 plans

Working conditions13 plans (equipment, wellness, pay, space, trash, cleanliness)

Recognition 8 plans

Teamwork 8 plans

Job Compatibility 1 plan

Supervisory Consideration 1 plan

Interesting/Innovative Ideas/Comments

  • Create dashboard of activity for Success metrics including client feedback and strategic initiatives progress
  • New training program for RPMs & RPAs, increase management time for team leaders
  • Setting up a tracking plan to evaluate staff development progress for individuals
  • Faculty to be provided with short summaries of work than can be expected of AAs.
  • Quarterly meetings with staff on career goals and progress
  • Wow/Bravo cards for good performance at any time, other recognition awards;
  • Wiki with Resource list, contacts and “How to Do” FAQs
  • Administrative Retreat for 250 staff, regular town halls
  • Survey faculty on evaluation of local HR, FA, Facilities and design action plan for improvement
  • Bring back the “COW”--stuffed- animal dressed in Stanford outfit with Stanford pins all over him. COW is rotating prize for excellent job done.
  • Invite campus guest speakers to informal brown bags to share their career/leadership journey
  • Staff survey people they work with to see how they are doing and how they could improve (this is at the option of the individual staff member)
  • Wow Coins($2.50) or cards ($5) for contributions above and beyond
  • Opsstaff with be given $160/year (up to $40/qtr.) each to foster better relationships with other colleagues in SU, SoM, SHC, LPCH. Staff reports back to DFA on outcomes.
  • New interim Chair to hold Town hall meeting to present State of Dept. Also holding a “meet and greet” for all staff including LP and SHC.
  • Qtly brown bags for administration and research staff to share current research being done
  • Monthly tea to meet faculty and staff across department and answer questions.

Other

Quite a few departments are initiating:

  • Social committees
  • Suggestion email boxes or wikis
  • Newsletters
  • Appreciation/Recognition programs

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