CURRICULUM VITAE

1.Family name:Mkhitaryan

2.First name(s):Lianna

4.Nationality:Armenian

5.Civil status:Married, daughter 19 years old

6.Education:

Main/Basic

Institution: / American University of Armenia, College of Business and Management
Date: from (month/year) to (month/year) / March1999-July 2001
Degree(s) or Diploma(s) obtained: / MBA– degree (majors: Management, Finance)
Institution: / Moscow Institute of Power Engineering, Department of Electromechanics
Date: from (month/year) to (month/year) / December1988-November1993
Degree(s) or Diploma(s) obtained: / Diploma of Engineer-researcher
Institution: / Yerevan Polytechnic Institute, Department of Power Engineering
Date: from (month/year) to (month/year) / September 1979- June1984
Degree(s) or Diploma(s) obtained: / Diploma of Engineer -electrician (with honorary distinction)

Professional Training

Institution: / The Eurasia Partnership Foundation Caucasus Research Resource Centers -Armenia
Date: from (month/year) to (month/year) / 2010December, Training:“Scientific Project Management”
Degree(s) or Diploma(s) obtained: / Certificate of the CRRC-Armenia
Institution: / American Univesity of Armenia
Date: from (month/year) to (month/year) / 2008 June, Training :“Project Fundraising and Grant Writing”
Degree(s) or Diploma(s) obtained: / Certificate of the AUA
Institution: / LGI/OSI, Budapest, Hungary
Date: from (month/year) to (month/year) / 2007 October, Training: “Making Effective Policy Presentations to Influence Decision Making”
Degree(s) or Diploma(s) obtained: / Certificate of the LGI/OSI
Institution: / LGI/OSI,Budapest, Hungary
Date: from (month/year) to (month/year) / 2007 March, Training: “Developing Effective Advocacy Strategies for Policy Action”
Degree(s) or Diploma(s) obtained: / Certificate of the LGI/OSI
Institution: / LGI/OSI,Budapest, Hungary in cooperation with Center for
Studies and Programs for Development, Bucharest, Romania
Date: from (month/year) to (month/year) / 2006 December,“Training for Trainers” – Developing Innovative Trainings in Public Policy and Administration
Degree(s) or Diploma(s) obtained: / Certificate of the LGI/OSI
Institution: / LGI/OSI,Budapest, Hungary
Date: from (month/year) to (month/year) / 2006 October, Training: “Writing Effective Policy Papers to Influence Decision Making”
Degree(s) or Diploma(s) obtained: / Certificate of the LGI/OSI

7. Language skills: (Marked 1 to 5 for competence)

Language / Reading / Speaking / Writing
Armenian / 5 / 5 / 5
Russian / 5 / 5 / 5
English / 5 / 5 / 5

8.Membership of professional bodies:

NISPAcee member

9.Other skills: (e.g. Computer literacy etc.)

Computer literacy: Microsoft Office, Microsoft PowerPoint, SPSS, Internet, E-Mail.

10.Present position:

Head of Research and Training Department, “AdInfoSys” (Administration and Information Systems) Management Institute

11.Years within the firm: 5 years

12.Key qualifications:

  • Management
  • Public Policy Development and Analysis (Transition Economies),
  • Public Governance,
  • Public Sector Reforms
  • Public Services Provision,
  • Land Management and Resettlement,
  • Social, Poverty and Gender issues,
  • Education and Training of Civil Servants,
  • Project Fundraising and Grant Writing

13.Specific Eastern Countries experience:

Country / Date: from (month/year) to (month/year)
Russian Federation / December1988 – November 1993

14.Professional Experience Record:

Date: from (month/year) to (month/year) / June 2010 - September 2010
Location: / Tbilisi, Georgia
Company: / Project: "Public Utilities (Electricity, Gas, Water) in the Countries of Southern Caucasus – Georgia, Armenia, Azerbaijan”, (OSI-Central Eurasia Project)
Contractor: European Initiative of Liberal Academy Tbilisi
Position: / Project Researcher in Armenia
Description: / Developing of analytical report for baseline study.
Date: from (month/year) to (month/year) / February 2010 – June 2010
Location: / Yerevan, Armenia
Company: / Project: “Multy Tranche Financing Facility - Urban Development Investment Program”, (ADB)
Contractor : AdInfoSys Management Institute/Mott McDonald(UK)
Position: / Social, Poverty and Resettlement Specialist
Description: / Recruiting and managing the local teams and the fieldwork;
Conducting Social and Poverty Analysis;
Maintaining and updating corresponding database;
Preparing Land Acquisition and Resettlement Plans for three project areas in the city of Yerevan.
Date: from (month/year) to (month/year) / June 2009 -2009 December
Location: / Yerevan, Armenia
Company: / Project: "Design and Construction Supervision for Rehabilitation of Tertiary Canals”, (MCA-Armenia Program)
Contractor : AdInfoSys Management Institute
Position: / Project Coordinator
Description: / Coordinating project, conducting sociological surveys and focus groups, preparing analytical report of the project’s findings.
Date: from (month/year) to (month/year) / March 2009 –December 2009
Location: / Yerevan, Armenia
Company: / Project: “Towards the Result Based Utility Sector in Armenia: Case of Water Supply Services”
Contractor : The Eurasia Partnership Foundation Caucasus Research Resource Centers -Armenia
Position: / Research Fellow
Description: / Conducting research, surveys and focus groups on citizen expectations met by service provision;
Developing research paper.
Date: from (month/year) to (month/year) / January 2008 – July 2008
Location: / Yerevan, Armenia
Company: / Project: "Preparation of the National Road Safety Strategy for Armenia”, (WB).
Contractor: AdInfoSys Management Institute
Position: / Public Transport Safety Analyst
Description: / Collecting and analyzing data on public transport patronage in Yerevan;
Maintaining and updating corresponding database;
Developing analyticalreports for submission to Yerevan Municipality, international partners and donor organization.
Date: from (month/year) to (month/year) / October 2006 – September 2007
Location: / Budapest, Hungary
Company: / Project: “New Public Management Reforms and Urban Public Transport Services in Yerevan, Armenia” ( LGI Policy Fellowship Program)
Contractor: Local Government and Public Service Reform Initiative/OSI, Budapest, Hungary
Position: / Research Fellow
Description: / Conducting research;
Developing policy paper and advocacy strategy.
Date: from (month/year) to (month/year) / March 2007 – August 2007
Location: / Yerevan, Armenia
Company: / Project: “Illegal Construction and Land Use Resolution Simulation”, (LGI Policy Development Program)
Contractor: AdInfoSys Management Institute
Position: / Head of Research and Training Department
Description: / Coordinating project;
Developing Training Materials;
Conducting workshops, seminars, providing trainings.
Date: from (month/year) to (month/year) / August 2005 – September 2006
Location: / Yerevan, Armenia
Company: / Project: ”Policy Development of Yerevan Urban Transport System Management”, (LGI Policy Development Program)
Contractor: AdInfoSys Management Institute
Position: / Chief Specialist
Description: / Coordinating project;
Developing reports for Yerevan Municipality and donor organization.
Date: from (month/year) to (month/year) / February 2003 – June 2004
Location: / Yerevan, Armenia
Company: / “Healthy” Community
Position: / Project coordinator
Description: / Development of proposals for adoption of joint TB/HIV policy guidelines at local level;
Coordinating TB and HIV programs
Date: from (month/year) to (month/year) / July 2001 –December 2002
Location: / Yerevan, Armenia
Company: / American University of Armenia, College of Business and Management
Position: / Teaching Assistant
Description: / Providing instructions and checking papers
Date: from (month/year) to (month/year) / 1994 -1995
Location: / Yerevan, Armenia
Company: / Experimental Center of Teaching Languages
Position: / Teacher of English
Description: / Providing teaching courses
Date: from (month/year) to (month/year) / 1994 - 1996
Location: / Yerevan, Armenia
Company: / Cooperative Bank “Ararat”
Position: / Manager of Credit Department
Description: / Analysis of business proposals;
Analysis of financial statements;
Controlling loan repayment.
Date: from (month/year) to (month/year) / 1987 - 1988
Location: / Yerevan, Armenia
Company: / Scientific Research Institute of Electromechinics
Position: / Engineer
Description: / Computation and design of electric motors for unified series

15. Publications:

  • ‘New Public Management Reforms and Urban Public Transport Services in Yerevan, Armenia’, in G. Peters

(ed.) Mixes, Matches, and Mistakes. New Public Management in Russia and Former Soviet Republics,

Budapest, OSI/LGI, 2008, pp. 151-195. .

  • ‘Illegally Used Municipal Land Management in Armenia: Case of Yerevan’, in L. Sedmihradska (ed.) Municipal Asset Management in Transition Countries: Selected Case Studies,Bratislava, (coauthor – A. Arakelyan), NISPAcee, 2010, pp.150-178.
  • ‘Towards the Result Based Utility Sector in Armenia: Case of Drinking Water Supply Services’, 27 p.

(Forthcoming), Performance Based Utility Sector in Armenia Case of drinking water supply Services.pdf.

  • ‘Public Utilities in Armenia’, in Public Utilities (Electricity, Gas, Water) in the Countries of Southern Caucasus – Georgia, Armenia, Azerbaijan. Baseline Study (Forthcoming).

16. Other skills:

  • Excellent Analytical Skills and Policy Skills
  • Very Good Writing Skills
  • Excellent Interpersonal and Communication Skills
  • Very Good Connective and Collaborative Skills
  • International Living and Working Experience
  • Strong Collegial Orientation and Work Ethic

17.Contact information:

Address: 25 Komitas ave, apt 33, Yerevan, Armenia, 0012

Phone: Tel.:(+374 10) 27 26 11(home) or (+374) 99 80 08 99 (mobile)

Email:

18. References: Artashes Arakelyan, Ph.D., Director, “Adinfosys”Management Institute,

E-mail:

Phone: + 374 10 56 07 69 (off)

+ 374 91 42 16 59 (mobile)

Guy B. Peters, Ph.D., Professor, University of Pittsburg, USA

E-mail: bgpeters+@pitt.edu

Phone: 1 412 648 72 86 (off)

1 412 428 12 82 (home)

1 412 983 12 82 (mobile).

Lianna Mkhitaryan - CV

Page 1