Telejogajog Bhaban Bhaban, 37/E, EskatonGarden
Dhaka-1000
FORM: PW2
Tender Document forOutsourcing works of assisting subscriber’s bill printing,CDRdata processing from old system, and Ledger Management System in BTCL
Invitation for Tender no :
Issued on :
Tender Package No. :
Table of Contents
Section 1. Instructions to Tenderers
A. General
1.Scope of Tender
2.Corrupt, Fraudulent, Collusive or Coercive Practices
3.Eligible Tenderers
B. Tender Document
4.Clarification of Tender Document
5.Addendum to Tender Document
C. Qualification Criteria
6.General
7.Experience Criteria
8.Financial Criteria
9.Subcontractor(s)
D. Tender Preparation
10.Only one Tender
11.Language of Tender
12.Contents of Tender
13.Tender Prices
14.Tender Currency
15.Documents Establishing the Tenderer’s Qualification
16.Validity Period of Tender
17.Tender Security
18.Form of Tender Security
19.Forfeiture of Tender Security
E. Tender Submission
20.Sealing & Marking of Tender
21.Deadline for Submission of Tender
22.Modification, Substitution or Withdrawal of Tender
23.Tender Modification
24.Tender Substitution
25.Withdrawal of Tender
F. Tender Opening & Evaluation
26.Tender Opening
27.Evaluation of Tenders
28.Preliminary Examination
29.Technical Examination & Responsiveness
30.Clarification on Tender
31.Correction of Arithmetical Errors
32.Financial Evaluation
33.Price Comparison
34.Negotiations
35.Post-qualification
G. Contract Award
36.Notification of Award
37.Performance Security
38.Validity of Performance Security
39.Authenticity of Performance Security
40.Contract Signing
41.Right to Complain
Section 2. Tender Data Sheet
A. General
B. Tender Document
C. Qualification Criteria
D. Tender Preparation
E. Tender Submission
F. Tender Opening and Evaluation
G. Contract Award
Section3. General Conditions Of Contract
A. General
1.Definitions
2.Corrupt, Fraudulent, Collusive or Coercive Practices
3.Documents Forming the Contract and Priority of Documents
4.Eligibility
5.Possession of the Site
6.Procuring Entity’s Responsibilities
7.Contractor’s Responsibilities
8.Taxes and Duties
9.Contractor’s Personnel
B. Time Control
10.Start Date
11.Intended Completion Date
12.Programme of Works
13.Extension of the intended completion time
C. Quality Control
14.Execution of Works
15.Identifying Defects
16.Testing
17.Rejection of Works
18.Remedial Work
19.Correction of Defects
D. Cost Control
20.Contract Price
21.Bill of Quantities (BOQ)
22.Changes in the Quantities and Unit Rate or Price
23.Variations
24.Costing of Variation Orders
25.Payment Certificates
26.Payments to the Contractor
27.Compensation Events
28.Retention Money
29.Liquidated Damages
30.Performance Security
E. Completion of Contract
31.Completion
32.Completion Certificate and Taking Over
33.Amendment to Contract
34.Final Account
35.Release from Performance
F. Termination and Settlement of Disputes
36.Termination
37.Payment upon Termination
38.Property
G. Disputes and Arbitration
39.Settlement of Disputes
Section 4. Particular Conditions of Contract
Section 5. Tender & Contract Forms
Section 6. Bill of Quantities
Section 7. Specifications
Section 8. List of Revenue Offices
Section 9. Drawings
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tender_for_works__new-rev_211015
Section 1. Instructions to Tenderers
A. General
1.Scope of Tender / 1.1The Procuring Entity, as indicated in the Tender Data Sheet (TDS) issues this Tender Document for the procurement of Works and associated Services incidental thereto as specified in the TDS and as detailed in Section 6: Bill of Quantities. The name of the Tender and the number and identification of its constituent lot(s) are stated in the TDS.2.Corrupt, Fraudulent, Collusive or Coercive Practices / 2.1The Government requires that Procuring Entities, as well as Tenderers and Suppliers shall, during the Procurement proceedings and the execution of Contracts under public funds, ensure-
(a)strict compliance with the provisions of Section 64 of the Public Procurement Act 2006 (Act 24 of 2006);
(b)abiding by the code of ethics as mentioned in the Rule127 of the Public Procurement Rules, 2008;
(c)that neither it’s any Officer nor any staff or any other agents or intermediaries working on its behalf engages in any practice as detailed in the Rule 127.
2.2If corrupt, fraudulent, collusive or coercive practices of any kind determined by the Procuring Entity against any Tenderer alleged to have carried out such practices, the Procuring Entity shall -
(a)exclude the concerned Tenderer from further participation in the particular Procurement proceeding; or
(b)reject any recommendation for award that had been proposed for that concerned Tenderer;
or
(c)declare, at its discretion, the concerned Tenderer to be ineligible to participate in further Procurement proceedings, either indefinitely or for a specific period of time.
3.Eligible Tenderers / 3.1If so specified in TDS, only EnlistedTenderers of the categories specified in the TDSare eligible to participate in the Tender under Limited Tendering Method.
3.2In case of Open Tendering Method, invitation for Tenders is open to all potential Tenderers.
3.3The Tenderer shall have the legal capacity to enter into the Contract.
3.4Tenderers and all parties constituting the Tenderer shall not have a conflict of interest pursuant to Rule 55 of the Public Procurement Rules, 2008.
3.5The Tenderer in its own name or its other names or also in the case of its Persons in different names, shall not be under a declaration of ineligibility for corrupt, fraudulent, collusive or coercive practices as stated under ITT Clause 2.
3.6The Tenderer is solvent, e.g. the Tenderer is financially capable to perform the contract for the proposed Procurement.
3.7The Tenderer shall have fulfilled its obligations to pay taxes under the provisions of laws and regulations of Bangladesh.
B. Tender Document
4.Clarification of Tender Document / 4.1A prospective Tenderer requiring any clarification of the Tender Document shall contact the Procuring Entity in writing at the Procuring Entity’s address indicated in the TDSbefore two-third of time allowed for preparation and submission of Tender elapses.5.Addendum to Tender Document / 5.1At any time prior to the deadline for submission of Tenders, the Procuring Entity on its own initiative or in response to a clarification request in writing from a Tenderer, may revise the Tender Document by issuing an addendum pursuantto Rule 95 of the Public Procurement Rules, 2008.
C. Qualification Criteria
6.General / 6.1Tenderer to be qualified by meeting predefined, precise minimum requirements, which entails setting pass/fail criteria, which if not met by the Tenderer, will be considered as non-responsive.6.2To qualify for a multiple number of lots in a package for which Tenders are invited in the invitationfor Tenders, the Tenderers shall demonstrate having resource and experience sufficient to meet the aggregate of the qualifying criteria for individual lots.
7.Experience Criteria / 7.1The Tenderer shall have the experience of satisfactory completion of outsource works of a minimum value under a single or multiple numbers of contracts over a period, as specified in the TDS.
8.Financial Criteria / 8.1The Tenderer shall have the following minimum level of financial capacity to qualify for the performance of the Works under the Contract.
(a)the average annual turnover as specified in the TDS during the period specified in the TDS
(b)availability of minimum liquid assets or working capital or credit facilities from a Bank, as specified in the TDS.
9.Subcontractor(s) / 9.1The successful Tenderer shall under no circumstances assign the Works or any part of it to the Subcontractor(s).
D. Tender Preparation
10.Only oneTender / 10.1The Tenderer who submits or participates in more than one (1) Tender in one (1) lot will cause all the Tenders of that particular Tenderer to be rejected11.Language of Tender / 11.1The Tender shall be written in the English language. Correspondences and documents relating to the Tender may be written in English or Bangla.
12.Contents of Tender / 12.1The Tender prepared by the Tenderer shall comprise the following:
(a)Tender Submission Letter (Form PW2-1), which shall be completed without any alterations to its format, filling in all blank spaces with the information requested, failing which the Tender may be considered as non-responsive as being incomplete;
(b)Tenderer Information (Form PW2-2);
(c)The priced Bill of Quantities using the form(s) furnished in Section 6: Bill of Quantities;
(d)Tender Security as stated under ITT Clauses 17 & 18;
(e)Valid Trade License;
(f)The original and copy of the Tender, signed by the Person duly authorized to sign on behalf of the Tenderer. This authorization shall consist of a written authorization and shall be attached to the Tender Submission Letter (Form PW2-1);
(g)an affidavit confirming that the Tenderer is not insolvent as stated under ITT Sub Clause 3.6;
(h)a certificate, that the Tenderer is a Tax payer having valid Tax Identification Number(TIN) and VAT registration number as a proof of fulfilment of taxation obligations as stated under ITT Sub Clause 3.7;
(i)Documentary evidence as stated under ITT Clause 15; and
(j)any other document as specified in the TDS.
13.Tender Prices / 13.1The Tenderer shall fill in unit rates or prices for all items of the Works both in figures and in words as described in the BOQ. The price to be quoted in the Tender Submission Letter shall be the total price of the Tender.
13.2All applicable taxes, custom duties, VAT and other levies payable by the Contractor under the Contract shall be included in the unit rates, prices and the total Tender price submitted by the Tenderer.
13.3The items quantified in the BOQ for which no unit rates or prices have been quoted by the Tenderer will not be paid for, by the Procuring Entity when executed and shall be deemed covered by the amounts of other rates or prices in the BOQ and, it shall not be a reason to change the Tender price.
13.4The price of a Contract shall be fixed in which case the unit rates or prices may not be modified in response to changes in economic or commercial conditions.
14.Tender Currency / 14.1The Tenderer shall quote all prices in the Tender Submission Letter and in the Bill of Quantities in Bangladesh Taka.
15.Documents Establishing the Tenderer’s Qualification / 15.1Tenderers shall complete and submit the Tenderer Information (Form PW2-2) and shall include documentary evidence, as applicable to satisfy the following:
(a)details of specific experience in works of similar nature and size on case-by-case procurement proceedings performed for each of the last 2 (two) years along with the sums, dates and recipients; public or private as stated under ITT clause 7.
(b)details of average annual turnover for a period as stated under ITT Sub Clause 8.1(a);
(c)details of adequacy of working capital for this Contract i.e. access to line(s) of credit and availability of other financial resources as stated under ITT Sub Clause 8.1(b);
(d)details of Procuring Entities who may be contacted, if necessary, by this Procuring Entity; and
(e)authority to seek references from the Tenderer’s bankers or any other sources.
16.Validity Period of Tender / 16.1Tenders shall remain valid for the period specified in the TDS after the date of Tender submission deadline prescribed by the Procuring Entity.
16.2A Tender valid for a period shorter than that specified shall be considered as non-responsive.
17.Tender Security / 17.1Tender Security as specified is TDS.
18.Form of Tender Security / 18.1The Tender Security shall be at the Tenderer’s option, be eitherin the form of a bank draft or pay order.
18.2The Tender Security may be in the form of an irrevocable bank guarantee issued by a scheduled Bank of Bangladesh, in the format (Form PW2-3) furnished in Section 5: Tender and Contract Forms.
18.3The Tender Security shall remain valid for at least twenty eight (28) days beyond the expiry date of the Tender Validity.
18.4Tender not accompanied by a valid Tender Security shall be considered as non-responsive.
19.Forfeiture of Tender Security / 19.1The Tender security pursuant to Rule 25 of the Public Procurement Rules,2008 may be forfeited if a Tenderer:
(a)withdraws its Tender after opening of Tenders but within the validity of the Tender; or
(b)refuses to accept a Notification of Award ; or
(c)fails to furnish performance security; or
(d)refuses to sign the Contract ; or
(e)does not accept the correction of the Tender price following the correction of arithmetic errors
E. Tender Submission
20.Sealing & Marking of Tender / 20.1The Tenderer shall prepare one (1) original of the documents comprising the Tender as described in ITT Clause 12 and clearly mark it “ORIGINAL.” In addition, the Tenderer shall prepare one (1) copy of the tender, and clearly mark “COPY.” In the event of any discrepancy between the original and the copy, the ORIGINAL shall prevail.21.Deadline for Submission of Tender / 21.1Tenders shall be delivered by hand or by mail, including courier services at the address(s) as specified in the TDS and no later than the date and time specified in the TDS. Late submissions will not be considered.
22.Modification, Substitution or Withdrawal of Tender / 22.1A Tenderer may modify, substitute or withdraw its Tender after it has been submitted by sending a written notice duly signed by the authorized signatory and properly sealed, and shall include a copy of the authorization; provided that such written notice including the affidavit is received by the Procuring Entity prior to the deadline for submission of Tenders as stated under ITT Clause 21.
23.Tender Modification / 23.1The Tenderer shall not be allowed to retrieve its original Tender, but shall be allowed to submit corresponding modification to its original Tender marked as “MODIFIFICATION”.
24.Tender Substitution / 24.1The Tenderer shall not be allowed to retrieve its original Tender, but shall be allowed to submit another Tender marked as “SUBSTITUTION”.
25.Withdrawal of Tender / 25.1The Tenderer shall be allowed to withdraw its Tender by a Letter of Withdrawal marked as “WITHDRAWAL”.
F. Tender Opening & Evaluation
26.Tender Opening / 26.1Tenders shall be opened pursuant to Rule 97 following steps in Part D of Schedule IV of the Public Procurement Rules, 2008.26.2Tenders shall be opened immediately after the deadline for submission of Tenders at the primary place as specified in the TDS but no later than ONE HOUR after expiry of the submission deadline at the same primary place.
27.Evaluation of Tenders / 27.1The Tender Evaluation Committee (TEC) may consider a Tender as responsive in the Evaluation, only if it is submitted in compliance with the mandatory requirements set out in the Tender Document. The evaluation process should begin immediately after tender opening following four broad steps:
(a)Preliminary examination
(b)Technical examination and responsiveness
(c)Financial evaluation and price comparison
(d)Post-qualification of the lowest evaluated responsive Tender.
28.Preliminary Examination / 28.1The TEC shall firstly examine the Tenders to confirm that all documentation requested in ITT Clause 12 has been provided. Examination of the compliance, adequacy and authenticity of the documentary evidence may follow the order below.
(a)verification of the completeness of the eligibility declarations in the Tender Submission Sheet (Form PW2-1);
(b)verification of the Trade License.
(c)verification of the eligibility in terms of legal capacity and fulfilment of taxation obligations by the Tenderer as stated under ITT Clause 3 & 12
(d)verification of that the Tenderer is not insolvent as stated under ITT Clause 3 & 12
(e)verification of that the written authorisation confirming the signatory of the Tenderer to commit the Tender has been attached with the Tender Submission Letter (Form PW2-1).
(f)verification of the validity and authenticity of the Tender Security as stated under ITT Clause 17 & 18, if any
28.2The TEC shall confirm that the above documents and information have been provided in the Tender and the completeness of the documents and compliance of instructions given in corresponding ITT Clauses shall be verified, failing which the tender shall be considered as non-responsive.
29.Technical Examination & Responsiveness / 29.1Only those Tenders surviving preliminary examination need to be examined in this phase
29.2Secondly, the TEC will examine the adequacy and authenticity of the documentary evidence as stated under ITT Clause 15.
29.3The TEC will further examine the terms and conditions specified in Section 7: General Specifications and Section 8: Particular Specifications.
29.4Ifafter the examination, TEC determines that the Tender has compliedthe terms and conditions and the technical aspects, set out in ITT Sub Clause29.229.3, it shall be considered responsive.
30.Clarification on Tender / 30.1The TEC may ask Tenderers for clarifications of their Tenders, including breakdowns of unit rates, in order to assist the examination and evaluation of the Tenders.
30.2If the lowest Evaluated Tender is not balanced or is front loaded in the opinion of the TEC, the TEC may require the Tenderer to produce detailed breakdown of unit price or rates for any or all items of the BOQ, to demonstrate the internal consistency of those prices with the methods and schedule proposed.
30.3If a Tenderer does not provide clarifications of its Tender by the date and time set in the TEC’s written request for clarification, its Tender shall not be considered in the evaluation.
31.Correction of Arithmetical Errors / 31.1The TEC shall correct any arithmetic errors that are discovered during the examination of Tenders, and shall promptly notify the concerned Tenderer(s) of any such correction(s) pursuant to Rule 98(11) of the Public Procurement Rule, 2008.
31.2Any Tenderer that does not accept the correction of the Tender amount following correction of arithmetic errors as determined by the application of ITT Sub-Clause 31.1 shall be considered as non-responsive.
32.Financial Evaluation / 32.1Thirdly the TEC, pursuant to Rule 98 of the Public Procurement Rules, 2008, will evaluate each Tender that has been determined, up to this stage of the evaluation, to be responsive to the mandatory requirements set out in the Tender Document.
32.2To evaluate a Tender, the TEC will consider the following:
(a)the Tender price as stated under ITT Clause 13;
(b)adjustments for correction of arithmetical errors pursuant to ITT Clause 31.
33.Price Comparison / 33.1The TEC will compare all responsive Tenders to determine the lowest-evaluated Tender, in accordance with ITT Clause32.
34.Negotiations / 34.1No negotiations shall be held during the Tender evaluation or award with the lowest or any other Tenderer pursuant to Rule 99 of the Public Procurement Rules, 2008.
35.Post-qualification / 35.1After determining the lowest evaluated responsive Tender in accordance with ITTClause33, the Procuring Entity’s TEC pursuant to Rule 100 of the Public Procurement Rules, 2008, shall carry out the Post-qualification of the Tenderer, using only the requirements specified in Sub-section C: Qualification Criteria.
G. Contract Award
36.Notification of Award / 36.1Prior to the expiry of the Tender Validity period and within seven (7) working days of receipt of the approval of the award by the Approving Authority, the Procuring Entity pursuant to Rule 36(4) (a) and 102 of the Public Procurement Rules, 2008, shall issue the Notification of Award (NOA) to the successful Tenderer.37.Performance Security / 37.1The Performance Security shall be provided by the successful Tenderer in the amount as specified in the TDS.
37.2Within Seven (7) working days from the date of acceptance of the Notification of Award (NOA) but not later than the date specified therein, the successful Tenderer shall furnish the Performance Security
37.3The Performance Security shall be in the form of a Bank draft, pay order or an irrevocable Bank Guarantee in the format (Form PW2-6), issuedby any scheduled bank of Bangladesh acceptable to the Procuring Entity.
37.4The Procuring Entity may increase the amount of the Performance Security above the amounts as stated under ITT Sub Clause37.1 pursuant to Rule 27(2) & Rule 98(13) of the Public Procurement Rules, 2008 but not exceeding twenty (20) percent of the Contract price, if it is found that the Tender is unbalanced and/or front loaded as stated under ITT Sub-Clause 30.2.
38.Validity of Performance Security / 38.1The Performance Security shall be required to be valid until a date twenty eight (28) days beyond the Intended Completion Date as specified in Tender Document.
39.Authenticity of Performance Security / 39.1The Procuring Entity shall verify the authenticity of the Performance Security submitted by the successful Tenderer by sending a written request to the branch of the bank issuing the Pay Order, Bank Draft or irrevocable Bank Guarantee in specified format.
40.Contract Signing / 40.1Within fourteen (14) working days of issuance of the NOA, the successful Tenderer and the Procuring Entity shall sign the contract provided that the Performance Security submitted by the Tenderer is found to be genuine.
41.Right to Complain / 41.1Any Tenderer has the right to complain if it has suffered or likely to suffer loss or damage due to a failure of a duty imposed on the Procuring Entity to fulfil its obligations in accordance with Section 29 of the Public Procurement Act 2006 and Part 12 of Chapter Three of the Public Procurement Rules, 2008. .
Section 2. Tender Data Sheet
Instructions for completing Tender Data Sheet are provided in italics in parenthesis for the relevant ITT clausesITT Clause / Amendments of, and Supplements to, Clauses in the Instructions to Tenderers
A. General
ITT 1.1 / The Purchaser is BANGLADESH TELECOMMUNICATIONS COMPANY LIMITED (BTCL) represented by Managing Director,BTCL, Telejogajog Bhaban, 37/E Eskaton Garden, Dhaka.The Name of the Tender is: Outsourcing works of assisting subscriber’s bill printing, CDR data processing from old system, and Ledger Management System in BTCL
ITT 3.1 / Only Enlisted Tenders of the categories [state the categories]are eligible.
[in case of Open Tendering Method it will not be applicable]
B. Tender Document
ITT4.1 / For clarification of Tender Document purposes only, the Procuring Entity’s address is:Attention: Director(Procurement),BTCL
Address: Telephone Revenue Building, Shere BanglaNagar,Dhaka
Telephone:58150500
Facsimile number: 58150511
Electronic mail address:
C. Qualification Criteria
ITT7.1 / A satisfactory completion of outsourcing work of at least Tk 50(fifty) lakh under contract(s) over a period of one yearITT 8.1(a) / The required average annual turnover shall be at least Tk 50(fifty) lakh for last three years.
ITT 8.1(b) / The minimum amount of liquid assets or capital or credit facilities of the Tenderer shall be Tk 18(eighteen) lakh.
D. Tender Preparation
ITT 12.1(j) / The Tenderer shall submit with its Tender, the following additional documents:1) All the documents to proof compliance on ITT 7.1, 8.1 (a) & 8.1 (b)
2) vendor should submit a confirmative letter to confirm their willingness to extend the service for any periodwithout changing contract price, if BTCL want such after completion of the contract period, .
ITT 16.1 / The Tender Validity period shall be 180days.
ITT17.1 / The amount of the Tender Security shall be Taka 2,00,000/-(two lakh)
E. Tender Submission