19701, Mayhill Terrace, Gaithersburg,MD20879

Kalpesh Patel

0017322076875 7322076875

Current Location: Chennai

Title: / MCA / 6 yrs of Software Testing exp which includes 3 yrs of Automation exp using Win Runner,QTP, Load Runner
Work Experience: / 6 years
Skills: / Expertise in WR,QTP,Load Runner
Current Organization: / HCL Technologies Ltd., Chennai
Previous Organization(s): / Virmati Software & Telecommunications Ltd
Industry: / IT/ Computers Hardware
Highest Degree Held: / B.Sc (Chemistry) ,
Gender: / Male
Date of Birth: / 27th March 1977
Current Annual Salary (Rs. in Lacs): / 4.5

Detailed Resume:

Kalpesh Patel

732-207-6875 / 240-246-0587 (H)

Summary:

•Highly focused, well-respected, and diligent professional with 6 years of experience in Information Technology which includes Customer Relationship Management and Banking Domain.

•Recognized for superior communication, technical and analytical skills. Resourceful, tenacious problem solver with proven ability to bring quick, innovative resolution to complex business challenges.

•Energized by new challenges and steep learning curves. Applauded for talent to quickly grasp complex technical issues and document in clear, concise terms for both non-technical and technical audiences. High level of personal and professional integrity.

•Practical knowledge and over 2 and half years of experience in writing automation scripts using Win Runner.

•Expertise in Win Runner, QTP, TD and practical experience in executing Load Runner scripts.

•Having hands on experience in applying various testing methodologies like System, Performance, Integration, regression and user-acceptance.

•Experience in developing Shell scripts in UNIX.

•Developed SQL Queries and Procedures to perform database testing

•Used SQL to perform Backend Testing Involved automated testing including Load Testing and Regression Testing using WinRunner and LoadRunner.

•Excellent problem solving, verbal and written communication skills. Dynamic and perseverant team player.

QA Expertise:

•Analysis of business requirements and expectations for projects and initiatives.

•Assist in the development of new business processes and systems.

•Assist and provide advice to other analysts and end users in order to resolve specific functional issues.

•Provide mentoring to other team members and end users to enhance skills, business and functional knowledge.

•Writing Test plans and defining test metrics. Create time estimates for testing and project plans

•Reviewing the Functional specifications and the Requirements documents.

•Experience in preparing documents like the SOW, PCR and PRF.

•Proficient in creating Test Plans and Test Cases.

•Involved in System, Integration, Performance and Regression and Adhoc Testing.

•Promote the building of good relationships between business process owners and technology staff

•Applied methods of an iterative approach to better working relationships with Technical and Non-technical people

Education:

•Masters in Computer Application

•Bachelor in Science (BSc)

Technical Skills:

PlatformsWin NT/2K, Sun Solaris,Aix,Win 9x, Unix

Programming LanguagesC, C++, Java,VB, PL/SQL, Perl

Web TechnologiesHTML, DHTML, XML, Fix Protocol

Server-Side TechnologiesJSP, Servlets, EJB,J2EE, Websphere

RDBMSSQL Server 2000, Oracle 9.0.2, DBII

Testing ToolsWinRunner 7.5, QTP 8.0, Load Runner, Test Director, JIRA, Rational Clear Quest

Experience:

Sr.QA Tester / LeadJan05 - Present

KANA

Client: Sony , Philips, Korean Trust Bank

IQ COM

The IQ COM is the Knowledge Base Search Engine like Google. The Knowledge Base contains various objects like Cases, Problems, Documents, Causes, User Defined fields and Attachments.

The information should be provided in the Knowledge Base object as the customers requirements. The Knowledge Server represents the information by using HTML template files.

The customer can log on to the web site and can search for the various Cases and Solutions to his Problems, Causes for the Problem, the Documents attached for various Problems. The searched text if it is found in the Knowledge Base, is displayed with list of resolutions and the Document summary is also displayed. The search text is highlighted with different color in the Resolution title and Document summary. And also if the search text contains any synonyms, it will be highlighted with different color. The customer is also provided with feedback form so that the customer can specify the comments, the comments will be sent into the workflow which is to be authorized by an Author user who has the administrator privileges. The end user can also be able to create his own objects and input the necessary information. These objects get into the Workflow for the Authentication purpose. We can also set the automatic mail from the Knowledge server, if any of these objects gets expired as the time and the date specified, the mail server is to be configured accordingly.

Responsibilities:

•Prepared Design document and written Test plan for automating few modules in IQCOM project using Win Runner.

•Using Win Runner written automation test scripts for smoke level test cases, written functions and inserted checkpoints wherever applicable.

•Using data driven test, tested the application to check the accurate list of resolutions displayed. Analyzing Business requirements and understanding Requirement Documents.

•Involved in Writing Test plans and defining test metrics. Certifications on different platforms. Creating time estimates for testing and project plans.

•Involved in various language testing like Japanese, Thai, Korean, and French. Involved in preparing the PCR and PRF

•Using XML file as an external file from which the data is forcibly updated and tested in the application

•Writing Test plans and defining test metrics. Create time estimates for testing and project plans

•Preparing SOW, PCR and PRF requirement documents.

•Prepared test strategy, test plans for manual testing and automated testing.

•Experience in developing and execution of Shell scripts on UNIX platform.

•Used SQL queries for backend testing which was residing on the UNIX

•Developed SQL Queries and Procedures to perform database testing

•Used SQL to perform Backend Testing Involved automated testing including Load Testing and Regression Testing using WinRunner and LoadRunner.

•Multiple languages testing and the certifications on various languages

•Configuring the mail server for the Automatic E-mails. Installations of patches on Windows platforms

•Certifying the product on different platforms as requested by the client. Performed Manual Testing on the application and also performed Acceptance testing.

•Created test cases, executed and recorded results of test cases using Test Director as the tool.

•Using Test Director to create the test plan, store test cases and run the test sets.

•Created data maps and scripts to convert data from existing test database to TestDirector

•Initially performed manual testing of each unit and then after each Build.

•Developing Test plans, Executing Test scripts and Reporting Bugs

•Utilizing WinRunner to perform GUI, Functionality, Back-End and Regression Testing.

•Verify the functionality of integrated, multi-environment enterprise solutions using WinRunner.

•Worked closely with the development team in creating automated scripts on the Application using Win Runner.

•Defects were tracked, reviewed, analyzed and stored in JIRA.

•Successfully implemented the change request and defect tracking Using JIRA for utilization of developers and QA Team.

•Analyze results and create reports using JIRA and Log Viewer.

Enviornment: Winrunner, TD, Java, EJB, J2EE and JSP, Oracle 9.2.04,PL/SQL, MS SQL 2K, Win 2000/XP, Win2k+SP4, Sun Solaris, MS Server 2003 & IIS 6.0, XP, JRE 1.4, IE 6.0.

Sr. QA Tester Mar-04 to Dec-04

KANA

Client: Sony , Philips, Korean Trust Bank

KANA - K M A

Kana Marketing Automation (KMA) is the Web Based Marketing Automaton Software. The Survey is done by the Marketing Executive who will update the data into the Application and then depending on the criteria the data is to segregated and few offers are offered to the customer. The mails are to be sent to about 3 lakh contacts and will

launch E-mail Campaigning. The configuration is done accordingly. In the E-mail Campaigning the mails are delivered automatically by the System. The number of emails delivered and the time is to be noted to check the performance. Also the number e-mails bounced were also noted and it is to be tallied with the total number of mails sent.

Responsibilities:

•Involved in Performance Testing manually. Installations of patches on Aix & Solaris machines. Managing QA aspects of software delivery and customer acceptance testing processes.

•Launching Survey Import for about 3 lakh contacts on various platforms and noting down the performance. Segmentation of the contacts as the querry specified and the performance is to be noted.

•Launching of E-mail campaigning, the total of e-mails sent is to be equaled with emails successfully delivered and bounces.

•Executing the Shell Scripts on Unix based platforms.

•Troubleshooting for the problems by checking the log files

•Configuring the mail server for the Automatic E-mails. Installations of patches on Unix based platforms

•Executing Test cases for Performance based issues.

•Certifying the product on different platforms as requested by the client.

•Experience in developing Shell scripts in UNIX.

•Developed WinRunner scripts as a part of regression testing for the weekly build .

•Developed SQL Queries and Procedures to perform database testing

•Used SQL to perform Backend Testing Involved automated testing including Load Testing and Regression Testing using WinRunner and LoadRunner.

•Performed Unit Testing and Integration Testing of the application.

•Creating and execution of manual/automated test scripts using Win Runner and Load Runner.

•Developed test cases and scripts in Load Runner for Load, Stress and Performance testing of the application by creating Virtual Users.

•Created Scripts for the running of various Metrics using LoadRunner for performance testing.

•Utilized LoadRunner to perform Load, Stress and Performance Testing.

•Defects were reported and tracked using JIRA.

•Responsible for weekly status to show the Progress of the automation testing effort.

Enviornment: Winrunner, Java, J2EE, EJB, and JSP, Oracle, PL/SQL, DB2, Sun Solaris, AIX, Websphere, XP, JRE 1.4, IE 6.0.

HCL Technologies

Clilent: Bankers TrustJan03 Mar04

QA Tester / Consultant

Primary responsibilities included, System Testing of a Foreign Exchange Trading application (FX Netting). This application used internally by the Bank to group together Foreign Exchange grouped transactions facilitated the settlement of a number of Foreign Exchange Transactions as a single consolidated Transaction on the Street. Used Fix Protocol to test, store and exchange financial data and information.

Responsibilities:

•Performed Manual Testing on the application and also performed Acceptance testing.

•Initially performed manual testing of each unit and then after each Build.

•Developing Test plans, Executing Test scripts and Reporting Bugs

•Utilizing WinRunner to perform GUI, Functionality, Back-End and Regression Testing.

•Verify the functionality of integrated, multi-environment enterprise solutions using WinRunner.

•Reviewed manual testing methods and developed and executed automated scripts using WinRunner.

•Performed GUI Testing, Functional Testing, User Acceptance Testing (UAT).

•Prepared test strategy, test plans for manual testing and automated testing.

•Worked closely with testers and the development team in creating automated scripts on the Application using Win Runner.

•Defects were tracked, reviewed, analyzed and stored in Rational Clear Quest.

•Successfully implemented the change request and defect tracking Using Rational Clear Quest for utilization of developers and QA Team.

•Analyze results and create reports using Clear Quest and Log Viewer.

•Developing TSL Scripts as per the test plan requirements.

•Modify, enhance, and troubleshoot Oracle Workflow.

•Performing Oracle Database Testing using SQL queries.

•Communicating with the requirements division and the Software development group for developing the test plans and reporting bugs.

Environment: J2EE (Java, Servlets, JavaBeans), WinRunner, Rational Clear Quest and Oracle on Windows NT platform.

HCL Technologies

Client: HSBCJan02 Dec02

QA Tester / Associate Consultant

Worked as a Sr. Testing Specialist at HSBCs online banking system. HSBC provides investment management, retail and commercial banking, consumer finance and investment banking services. HSBC option on the website enables the customers to access their accounts via the Internet. I was involved in the Online Personal Banking Module of the website where account holders can check their accounts and balances by entering their username and password. They are also provided the service of instant transfers of funds between checking and savings accounts. The option of paying their bills using online banking services, changing their profile etc is also available. The fundamental goal of the project was to enhance the entire inside product line to be more robust in the current global segment.

Responsibilities:

•Involve in gathered specifications and requirements from development personnel prior to testing.

•Involved in creation of Test Scripts for Automated Testing.

•Developed and Executed test scripts for data driven Tests (TSL).

•Performed Manual Testing prior to Automated Testing of the Application.

•Ran the manual test cases and automation test scripts from Test Director

•Checked the basic functionality by manual testing

•Also performed manual testing to verify that the application offer the required functionality

•Executed test scripts using manual testing methodology

•Perform manual testing for integration and acceptance.

•Manual Testing was done to perform functional testing on the User interface

•Performed user acceptance testing, interacted with users for execution of test cases in UAT.

•Used Win Runner for Functional and Regression testing of the application.

•Conducted Functionality and Regression testing during the various phases of the application using WinRunner.

•Recorded the Test cases using Automation tool Winrunner for web based application and checked the functionality of the application.

Environment: Java, J2EE, Servlets, JSP, Mercury (Winrunner, Load Runner, Test Director), Weblogic, Oracle, Unix, Lotus Notes.

Win Banker 1.3Apr01 Dec01

Software Engineer

Clients: Bank of Baroda, Vijaya Bank, Dena Bank

Win Banker Software is the Total Banking Automation Software.This includes the Complete Business Hours Front Office and Back Office Transactions, Supervisor Authorization, Signature Display, Remittance Transactions and

various Day Begin operations and DayEnd operations, Generation of Various Backdated Reports as per the Clients requirement and DataBase maintenance.WinBanker has complete flexibility in correlating aggregation data to view

and use. It can correlate network events to any data in the database. An intuitive graphical interface gives a variety of users, ranging from network operators to customer-service representatives, maximum freedom in customizing event views. Operations Support personnel can quickly set security controls and can easily define domains based on service type, customer sets equipment types.

Responsibilities:

•Testing manually & with Automation Testing Tool WinRunner, Also involved in writing System/Test requirements, test plans and execution of Integration testing document test results Manage QA aspects of software delivery and customer acceptance testing processes.

•Generate test scripts that unit test individual methods or functions in a component-under-test .

•Generate test scripts that drive the business logic in a set of integrated components.

•Also performed manual testing to verify that the application offer the required functionality

•Executed test scripts using manual testing methodology

•Perform manual testing for integration and acceptance.

•Manual Testing was done to perform functional testing on the User interface

•Writing Test plans and defining test metrics. Create time estimates for testing and project plans.

•Unit test plan reviews with developers and business system owners.

•Checked the basic functionality by manual testing

Enviornment: Java, SQL Server 2000, Win 2000

ATM Interface Jan00 Mar01

Software Engineer

Clients: Bank of Baroda, Vijaya Bank, Dena Bank

It is one of the important modules related to the Banking Sector. This Software accesses with the Data and updates the Transactions performed by the Customer. The Customers can access their A/cs at any time, view their Statement, Deposits/Withdrawals of the amount as per their requirement. It includes Import & Export of data from the Local server to the local PC and to the Centralized Switch Center. The Centralized Switch Center is the center where they will maintain all the different Banks & Branches data. This Software maintains Offline and Online Mode. Whenever the Customers tries to access their a/c the Interface Software accesses the Local Server and whenever there is an Offline mode, the interface Software accesses the Centralized Switch Center. This Interface Software has complete flexibility in correlating aggregation data to view and use. The Customers a/c can be accessed through any ATM Centers.

Responsibilities:

•Generate test scripts that unit test individual methods or functions in a component-under-test

•Unit test plan reviews with developers and business system owners.

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•Generate test scripts that drive the business logic in a set of integrated components.

•Writing Test plans and defining test metrics. Create time estimates for testing and project plans

Enviornment: Visual Basic, SQL Server 2000, Win 2000

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