NZQA registered unit standard / 16761 version 7
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Title / Demonstrate knowledge of the repossession of goods in accordance with credit repossession legislation
Level / 4 / Credits / 10
Purpose / This unit standard is for people involved or intending to be involved in the management of credit. People credited with this unit standard are able to demonstrate knowledge of: the application of the legislation; pre-possession notice requirements; post-possession notice requirements; and the provisions of other legislation.
Classification / Financial Management > Credit Management
Available grade / Achieved

Explanatory notes

1 Definitions

The legislation means the Credit (Repossession) Act 1997and the Credit Contracts and Consumer Finance Act 2003, and any regulations issued under the provisions of those acts. Legislation also includes any amendments or replacements of either the acts themselves or the regulations.

Creditor is as defined in the legislation.

Debtor is as defined in the legislation, and refers to all forms of legal entities including private individuals, commercial entities, and Māori groups such as Trusts.

Organisational practice includes documented policies, procedures, and practices, and policy and procedure manuals pertaining to credit.

Industry practice includes policies, procedures and standards that competent practitioners in the industry recognise as current industry best practice.

2 This unit standard may be assessed on-job in the workplace using naturally occurring evidence or in off-job simulated work situations designed to draw upon similar performance to that required in work in a credit administration and/or credit management context.

3 All evidence is in accordance with organisational practice where possible, otherwise evidence may be based on industry practice.

4 The Credit (Repossession) Act 1997 was repealed on 6 June 2015, by section 82 of the Credit Contracts and Consumer Finance Amendment Act 2014 (2014 No 33). Credit contracts entered into before the date of repeal continue to be subject to the Credit (Repossession) Act until they reach termination. Accordingly the relevance of the act will diminish and the relevance of the comparable terms of the Credit Contracts and Consumer Finance Act 2003 will increase over time. Where the provisions relating to repossession are different, assessors will exercise their professional judgement to determine the weighting to be put on the required levels of competency.

Outcomes and evidence requirements

Outcome 1

Demonstrate knowledge of the application of the legislation in the context of debt collection activities.

Evidence requirements

1.1 Identify and describe the purpose and coverage of the legislation.

Range may include but is not limited to – hire purchase agreements; instruments by way of security; security over a motor vehicle; unregistered credit agreements under the legislation; situations where the legislation does not apply.

1.2 Identify and describe the circumstances under which creditor may repossess in accordance with the legislation.

1.3 Identify and describe the rights to enter premises in accordance with the legislation.

Outcome 2

Demonstrate knowledge of pre-possession notice requirements.

Evidence requirements

2.1 Identify and describe pre-possession notice requirements of the legislation.

2.2 Demonstrate that the content of the notice meets the requirements of the legislation.

2.3 Describe the relief available to debtor in accordance with the legislation.

Outcome 3

Demonstrate knowledge of post-possession notice requirements.

Evidence requirements

3.1 Identify and describe post-possession notice requirements of the legislation.

3.2 Demonstrate that the content of the notice meets the requirements of the legislation.

3.3 Identify and describe the rules relating to sale of goods in accordance with the legislation.

3.4 Identify and describe the debtor’s right to reinstate or settle their credit agreement in accordance with the legislation.

3.5 Explain the rights of a debtor to obtain a valuation of repossessed consumer goods in accordance with the legislation.

Outcome 4

Demonstrate knowledge of provisions of other legislation.

Evidence requirements

4.1 Describe the jurisdiction of District Courts and Disputes Tribunals in respect of credit contracts in accordance with legislation.

4.2 Describe the registration, licensing, and certification requirements that apply to creditors and their repossession agents.

4.3 Explain the rights and obligations of the assignee on assignment of credit contracts, consumer leases, or buy-back transactions in accordance with legislation.

Planned review date / 31 December 2020

Status information and last date for assessment for superseded versions

Process / Version / Date / Last Date for Assessment /
Registration / 1 / 27 September 1999 / 31 December 2013
Revision / 2 / 22 October 2002 / 31 December 2013
Review / 3 / 28 June 2005 / 31 December 2018
Rollover and Revision / 4 / 15 November 2012 / 31 December 2018
Rollover and Revision / 5 / 22 May 2014 / 31 December 2018
Review / 6 / 18 June 2015 / 31 December 2018
Review / 7 / 18 August 2016 / N/A
Consent and Moderation Requirements (CMR) reference / 0121

This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.

Please note

Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards, or deliver courses of study leading to that assessment.

Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.

Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.

Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.

Comments on this unit standard

Please contact The Skills Organisation if you wish to suggest changes to the content of this unit standard.

The Skills Organisation
SSB Code 100401 / Ó New Zealand Qualifications Authority 2016