Javid Hussain

India:

13 Brethapet Road ,

Vepery ,Mobile: 91 9840734268

Chennai – 600007 Home: 91 44 42601353

Tamil Nadu . India .E-MAIL :

OBJECTIVE

To be a part of an organization with a challenging and friendly environment where there is scope for continuous learning and where my experience in customer service will help in achieving the organization’s goal.

ACADEMIC PROFILE

2005 -2008 AnnamalaiUniversity BBA Correspondence

1996 -1999Measi Institute of hotel mgmnt and Catering Tech. Diploma F&B service

1994 -1996 MadrasChristianCollege higher sec.School HSC Science group

1993 -1994 Madras Christian College Higher sec .School SSLC Regular

ADDITIONAL QUALIFICATION

  • Finished 2 levels in French. In Alliance Française De Madras – Chennai.
  • Completed a Certificate course in Linux , C , C++ in Radiant Computer Systems.Chennai

TRAINING PERIOD:

Went through a 6 months Industrial Exposure Training in the year 1997 in Hotel Ambassador Pallava – Chennai (was a member of SRS World Group of Hotels ) , and was trained in all the departments in the hotel. This was as a curriculum during my course.

PROFESSIONAL EXPERIENCE:

Aug 2009 – Dec 2009 Al Marwa Rayhaan by Rotana – Makkah – Outlet Manager

  • Responsible for the smooth and flawless operation of 250 Cover Restaurant.
  • Successfully completed the ramadhan operation
  • Making training schedules and following it with the departmental training coordinators.
  • Had catered to guests of royal family and also to ministers of Algeria and Nigeria during ramadhan

Jul 2008 – Jul 2009 Le Royal Meridien – Chennai -Assistant Banquet Manager

  • Headed the Biggest banquet hall in the city with a capacity of 1500 Pax.
  • Had catered to Embassy and Consulates indoor and outdoor.
  • Report to the Food and Beverage Director
  • Responsible for the sales and operation of the banquet department
  • Had successfully done outdoor catering upto 3000 pax per session for 3 sessions for an IT company.
  • Prepares all the month end reports.
  • Making training schedules and following it with the departmental training coordinators.
  • Visit guests regularly to keep myself updated on their future or forthcoming events.

Dec 2007 – May 2008 Taj Sheba – Sana’a - YemenAssistant Banquet Manager

  • Taking care of Banquets with a team of 06 members
  • Had catered to presidential,Ministrial and delegation events indoor and outdoor.
  • Report to the Food and Beverage Manager
  • Making duty charts and duty allocation for the staffs
  • Making training schedules and following it.
  • Visit guests regularly to keep myself updated on their future or forthcoming events.

Sep 2005 - Dec 2007 The Accord MetropolitanAssistant Banquet Manager

(Formerly Traders hotel by Shangri-La)

  • Was the complete incharge of the sales and operations of the banquet department
  • Report to the Food and Beverage Manager
  • Make duty rotas and training schedules for the staffs
  • Conduct training classes.
  • Had done an outdoor catering for a maximum of 5000 pax for 02 days including all the meals.
  • Had opportunities to hold state ministry meetings and emabassy functions ( Malaysian , Ireland , German , Singapore etc )

Oct 2004 - Aug 2005 The TAJ Connemara- ChennaiCatering Assistant

  • Was taking care of the complete banquet Operations
  • Official Departmental trainer in the Taj Group of Hotels
  • Report to the Banquet Manager
  • Had completed the Module of Train the Trainer from the Taj Centre for Excellence.

May 2003 - Oct 2004 ITCHotelPark Sheraton and Towers- Supervisor (Captain)

Chennai

  • Had worked in the Numero Uno club in Chennai " The Dublin "
  • Was working as Captain cum Barman.
  • Had the opportunity to finish the Food and Beverage Module of the ITC Group of Hotels
  • Official Departmental Trainer
  • Reports to the Club Manager
  • Took Part effectively in the promotional activities of the club .
  • Formulate Cocktail Receipes as per the promotional events.

Jul 1999 - Apr 2003 Hotel Ambassador Pallava - Chennai Supervisor ( Captain )

  • Had worked in Room Service and Coffee Shop
  • Maintain Guest History Directory
  • Making Duty Rota
  • Train guys in the aspect of Selling techniques and Upselling
  • Conducts briefing.
  • Help other departments when ever they are in need of extra work force.

PROFESSIONAL INTERESTS:

  • Like to be an asset for the organization.
  • Always want to be a role model to the team members.
  • Training and motivating staffs
  • Making work environment friendly and enjoyable without compromising on standards
  • Prefers to have regular contacts with the guests and maintain a good reputation among them.
  • Walk a mile towards guest’s preferences and their satisfaction.

REFERENCES:

Mr. Shameem Chougle – F & B Director - Al marwa Rayhaan – 0551224877

Mr.Aboo Bucker – Chairman – President group of hotels – 91 - 9841032211

Mr.Hari Kumar - GM – Accord Metropolitan – Chennai – 0091 – 9840047031

Mr.Jayanth Gopinath – Le Royal Meridien – Chennai – 0091-044-22314343

AWARDS AND DISTINCTIONS :

  • Got an appreciation letter from the General Manager for being a part of Traders Hotel (Shangri La ) - Chennai.
  • Had received an appreciation letter from the General Manager of Al Marwa Rayhaan for the successful completion of the haj season 2009

PERSONAL DETAILS:

DATE OF BIRTH: 25/03/1979

MARITAL STATUS: MARRIED

SEX: MALE

LANGUAGE KNOWN: ENGLISH, FRENCH, TAMIL (READ, WRITE, SPEAK)

ARABIC, HINDI (SPEAK)

PASSPORT NO: H3520287

DATE OF ISSUE: 19/05/2009.

DATE OF EXPIRY: 18/05/2019.

I here by declare that all the above details are true to the best of my knowledge.

Thanking you

Place : Chennai Signature

Date :

S.Javid Hussain