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Title / Transcribe dictation at 100 words per minute (wpm)
Level / 4 / Credits / 5
Purpose / People credited with this unit standard are able to: maximise the use of audio transcription technology and maintain security procedures; transcribe documents from a recorded source dictated at 100 words per minute (wpm); and produce documents from recorded dictation sources.
Classification / Business Administration > Business Information Processing
Available grade / Achieved
Explanatory notes
1All activities associated with this unit standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices. Reference for this unit standard includes How to use your visual display unit safely. Worksafe New Zealand, available at
2Range
Documentsmay include but are not limited to – business letters, completion of correspondence from dictated notes, information containing columns and tables, technical and specialist terms, notices of meetings, agenda, minutes, confirmation of conversations, reports.
3Transcription is based on a 97% level of accuracy that allows three errors per 100 words dictated. Only one error is attributable to one word and five keystrokes represent an average word. Keystrokes include punctuation and spacing. Dictionaries for English language and specialist terms, meeting procedure references, and trade and business resources may be used during transcription.
4The following legislation and subsequent amendments provide reference, where needed, for this unit standard:
Health and Safety in Employment Act 1992.
Outcomes and evidence requirements
Outcome 1
Maximise the use of audio transcription technology and maintain security procedures.
Evidence requirements
1.1Technology features are identified and their use demonstrated in accordance with instructions and information provided.
Rangemay include but is not limited to – index and search functions, erase functions, voice speed control, variable back-space function;
evidence of three features is required.
1.2Procedures for maintaining security and confidentiality of information are identified and complied with in accordance with organisational requirements.
Rangeaccess to dictated information, storage of dictated information, erasure of dictated information.
Outcome 2
Transcribe documents from a recorded source dictated at 100 words per minute (wpm).
Evidence requirements
2.1Transcriptions of recorded information, are consistent with the information provided and achieve at least 97% accuracy.
Rangetranscriptions may be undertaken at different times, transcription time for both documents is a total of 40 minutes;
evidence of two different types of documents each containing a total of 500-600 words dictated at 100 wpm.
2.2Interpretation of instructions, spelling, grammar, punctuation, and format of transcriptions are consistent with the information provided and output required.
Rangecomposition of information from dictated notes, selection of specialist information, use of technical terms.
Outcome 3
Produce documents from recorded dictation sources.
Rangeevidence of three documents is required.
Evidence requirements
3.1Documents produced from a variable quality recorded source, containing interruptions and requiring substantial editing and amendments, are consistent with the information provided and output required.
3.2Documents incorporate information from sources other than recorded dictation to produce output required.
Rangesources may include but are not limited to – printed enclosures, hand-written notes, document copies;
evidence for two different sources is required.
3.3Interpretation and use of business and specialised terminology are consistent with information provided and output required.
Planned review date / 31 December 2019Status information and last date for assessment for superseded versions
Process / Version / Date / Last Date for AssessmentRegistration / 1 / 30 March 1993 / 31 December 2011
Review / 2 / 27 June 1996 / 31 December 2011
Review / 3 / 28 April 1997 / 31 December 2011
Review / 4 / 28 June 1999 / 31 December 2011
Review / 5 / 26 September 2005 / 31 December 2012
Review / 6 / 17 December 2010 / 31 December 2017
Rollover and Revision / 7 / 16 April 2015 / N/A
Consent and Moderation Requirements (CMR) reference / 0113
This CMR can be accessed at
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact NZQA National Qualifications Services if you wish to suggest changes to the content of this unit standard.
NZQA National Qualifications ServicesSSB Code 130301 / New Zealand Qualifications Authority 2018