1 X Permanent and 1 X 12 Month Fixed Term

Technical Assistant x 2

Conwy

1 x Permanent and 1 x 12 month Fixed Term

We have opportunities for a number of Administrator / Data Entry individuals to join us in key areas within the organisation, namely the Administration and Sample Registration departments.

Within the Administration department, you will be responsible for delivering a comprehensive efficient order processing, invoicing and purchasing service, to meet client needs in a timely manner.

Within the Sample Registration department, you will be responsible for registering samples received from customers into their computer system. Ensuring all data is inputted into the system in a timely manner in order for the laboratory to carry out the analysis required on samples, compliant with both the customers and UKAS requirements.

You will also liaise with customers on a daily basis in relation to sample queries and deviating samples.

About You:

To be considered for these roles, you will be educated to GCSE level or equivalent, with excellent organisational and time management skills. You will also have experience of customer service, or working in a customer focused environment.

You will have a solid knowledge of Microsoft Office, and in particular Excel, and will have the ability to multi task. You will also be highly numerate and literate, with excellent communications skills.

Experience in touch typing would be advantageous.

Technical Assistant Permanent – Sample Registration

Key Duties & Responsibilities:

• The main part of this role will involve entering client information and oil sample details onto a database system.
• Handle initial client queries via phone or email.
• Contact clients regarding account queries
• General office duties including invoicing, filing/ photocopying & scanning etc.

Technical Assistant Fixed Term 12 months – Invoicing

• Processing customer orders, checking accounts have been set up in IFS and that the prices are correct prior to orders being processed.
• Process customer order details in the LIMS system.
• Generate daily, weekly, monthly invoices and send invoices to customers in line with specific account details.
• Raise and receipt in purchase requisitions into IFS as and when requested.
• To liaise with, communicate effectively with and work closely with Credit Control to ensure that any issues are resolved so that payment can be quickly received.
• General office duties including invoicing, filing/ photocopying & scanning etc.

Qualifications/ Experience:

Proven experience in an administration office is advantageous as is customer or client contact. Accurate typing and excellent numerical skills combined with a good attention to detail are essential. The successful candidates will be flexible, effective team members, have excellent time management and be able to work under pressure.

ALcontrol is a meritocratic company with Group and European opportunities for career development that prides itself on a culture of rewarding success.

How to apply

Applicants can complete a company application form which is available on or alternatively send a CV and covering letter. Both completed forms and CV’s should be returned to . Please indicate your availability for interview, your notice period & your most recent remuneration package.