1. Understanding current state and making it visible

For example:

  • Working with different groups to understand how current policy and systems are experienced by people across the system, through their eyes, words and perspectives
  • Using stories and visual tools to communicate relationships across the system, through their eyes, words and perspectives
  • Using stories and visual tools to communicate relationships across the system, and impact of current policy/strategy at a human scale
  • Using this evidence alongside other forms of data to inform and shape policy advice and decision-making

Celebrate

Where is this already happening in your teams or departments?

Challenge

How or when might this happen more?

2. Exploring and testing possible future states

For example:

  • Using different tools to bring future policy/strategy to life at a human scale early in the process, in order to better communicate and test implications for different people across the system
  • Prototyping at a local level to understand how policy/strategy may be operationalised in specific contexts
  • Working with people across the system to prototype how policy/strategy might be enacted, in order to enhance their potential to input

Celebrate

Where is this already happening in your teams or departments?

Challenge

How or when might this happen more?

3. Building capability for working together differently

For example:

  • Building people’s confidence and capability to ask questions, test ideas, work iteratively and in more multidisciplinary and emergent ways
  • Building people/team’s confidence and capability to work generatively and in collaboration with community and other stakeholders from across the system (e.g., managers frontline staff, policy analysts, local government, schools)
  • Building community capability to engage in policy and strategic decision-making processes
  • Investing in capability and connection building as a specific and value outcome (in parallel to the project outcome/output)

Celebrate

Where is this already happening in your teams or departments?

Challenge

How or when might this happen more?

Barriers to doing this more and what might help

Which of these three dimensions of behaviour change are the barriers related to? What might that tell us about where to focus?

Capability

Necessary knowledge, skills and confidence. Is this dimension low or high?

Motivation

What directs and incentivises behaviour. Is this dimension low or high?

Opportunity

Environment that enables behaviour. Is this dimension low or high?