National Certificate in Casino Gaming(Level 3)
Level / 3Credits / 42
This qualification has been reviewed. The last date to meet the requirements is 31 December 2018.
Transition Arrangements
This qualification has been reviewed and designated expiring. It will not be replaced.
People currently working towards this qualification must complete its requirements by 31 December 2018. The last date of enrolment into programmes leading to this qualification is 31 December 2016.
For detailed information see Review Summaries on the NZQA website.
NQF Registration Information
Process / Version / Date / Last Date for AssessmentRegistration / 1 / October 1997 / December 2003
Review / 2 / November 2001 / December 2005
Revision / 3 / November 2004 / December 2010
Review / 4 / April 2009 / December 2018
Review / 5 / December 2015 / December 2018
Standard Setting Body
ServiceIQ
PO Box 25522
Wellington 6146
Telephone0800 863 693
Fax04 817 5399
Website
National Certificate in Casino Gaming(Level 3)
Level / 3Credits / 42
Purpose
The National Certificate in Casino Gaming (Level3) [Ref:0376] is for people who work, orintend to work, in a casino. It recognises the skills and knowledge required to deal casino table games, be employed as a gaming machine attendant, or in the cashiering area of a casino. This includes communication and customer service skills; knowledge of the rules, procedures, and organisational structure of a casino; and any legislation relating to casinos and the operation of various casino games.
Holders of this qualification may progress to the National Certificate in Casino Gaming (Level4) with strands in Table Gaming, and Gaming Machines [Ref:0377].
Special Notes
To qualify to work in casino gaming, a person must hold a Certificate of Approval issued by the Department of Internal Affairs.
To undertake a number of standards contained in this qualification people must have passed the Ishihara Colour Test, or equivalent, and must meet the minimum age requirement for entry into a casino.
Standard 19713 has a minimum age requirement for compliance with the Sale of Liquor Act 1989.
CreditRange
Compulsory / ElectiveLevel 2 credits / 2 / -
Level 3 credits / 21 / 19
Minimum totals / 23 / 19
Requirements for Award of Qualification
Award of NQF QualificationsCredit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand Qualifications Authority (NZQA) Rules and Procedures publications available at
Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (ID). Any version of a standard with the same ID may be used to meet qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
Compulsory standards
Elective – A minimum of 19 credits as specified
Detailed Requirements
Compulsory
The following standards are required
Service Sector > Tourism > Casino Gaming
ID / Title / Level / Credit9871 / Demonstrate knowledge of the rules, procedures, and organisational structure of a casino / 3 / 5
9912 / Demonstrate knowledge of industry procedures in relation to host responsibility in a casino / 3 / 2
Service Sector > Tourism > Casino Security
ID / Title / Level / Credit19713 / Identify the requirements for a responsible drinking environment in a casino / 2 / 2
Service Sector > Tourism > Visitor Services
ID / Title / Level / Credit23758 / Demonstrate knowledge of communication and customer service theory in a tourism workplace / 3 / 4
23759 / Provide customer service experiences in a tourism workplace / 3 / 10
Elective
A minimum of 19 credits
Service Sector > Tourism > Casino Gaming
ID / Title / Level / Credit9873 / Operate the game of pai gow / 3 / 8
9875 / Use chips in casino table games / 3 / 6
9876 / Operate the game of blackjack / 3 / 8
9878 / Operate the game of roulette / 3 / 8
9882 / Operate the game of baccarat / 3 / 8
9884 / Operate the game of Caribbean stud poker / 3 / 4
9886 / Operate the game of tai sai / 3 / 4
9888 / Operate the game of money wheel / 3 / 4
9894 / Handle and process coin, cash, and chips in a casino / 3 / 3
9900 / Demonstrate knowledge of rules and terms related to table games in a casino / 3 / 3
9909 / Operate the game of craps / 3 / 12
18475 / Perform host responsibilities in a casino / 3 / 5
18476 / Demonstrate knowledge of rules and maintain gaming machines in a casino / 3 / 10
18477 / Maintain security and safety of gaming machines and the gaming area in a casino / 3 / 4
18478 / Interpret and apply procedures related to the use of casino gaming machines / 3 / 8
25106 / Operate the game of poker / 3 / 8
Transition Arrangements
Version 4
Version 4 was issued following review in order to make changes to content.
Changes to structure and content
- Overall credit total was reduced from 49 to 42 credits.
- Credit requirement for the elective section was reduced from 30 to 19 credits.
- Expiring standards 9880, 9890, 9907 and 19715 were removed from the qualification.
- Expiring standards 18210 and18223 were replaced by standards 23758 and 23759respectively.
- Standard 25106 was added to the elective section of the qualification.
For detailed information see Review Summaries on the NZQA website.
People currently enrolled in programmes leading to the award of version 3 of this qualification may either completethe requirements for that version or transfer their results to version 4. Candidates intending to complete version 3 of this qualification must gain credit for expiring standards 18210 and 18223 by 31 December 2009. The last date for assessments to take place for the remaining standards in version 3 is 31 December 2010.
All versions of this qualification will be recognised by ServiceIQ.
This qualification contains standards that replace or are used as substitutes for earlier standards. For the purposes of this qualification, people who have gained credit for the expiring or substituted standards are exempt from the requirement to gain credit for the replacement standards – see table below.
Credit for / Exempt from4645 / 19713
18210 / 23758
18223 / 23759
It is the intention of ServiceIQ that no existing candidate should be disadvantaged by the changes to this qualification. Any person who considers they have been disadvantaged may appeal to the SSB (see contact details below).
Previous versions of the qualification
Version 3 was issued following a revision to incorporate new standards. Changes to structure and content included: standards 4645 and 9906 were removed fromthe qualification; standards 19713 and 19715 were added to the qualification; however the credit total remained unchanged.
Version 2 was issued following a review. Changes to structure and content included: standards were added to the compulsory and elective sections; expiring standards were replaced; as a result of these changes the credit total decreased from 51 to 49.
Certification
This certificate will display the logos of NZQA, ServiceIQ and the accredited organisation.
Classification
This qualification is classified according to the NQF classification system and the NewZealand Standard Classification of Education (NZSCED) system as specified below.
DAS Classification / NZSCEDCode / Description / Code / Description
1337 / Service Sector > Tourism > Casino Gaming / 089999 / Management and Commerce > Other Management and Commerce > Management and Commerce not elsewhere classified
Quality Management Systems
Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body before they can register credits from assessment against standards. Accredited providers and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Accreditation requirements and the moderation system are outlined in the associated Accreditation and Moderation Action Plan (AMAP) for each standard.
ServiceIQ
SSB Code 9068 / New Zealand Qualifications Authority 2018