YOUNG CARERS MILTON KEYNES

Job Description

Title: Young Carers Administrator

Hours: 15 hours per week

Office Base: Margaret Powell House, Midsummer Boulevard, Central Milton Keynes MK9 3BN

Responsible To: Young Carers Senior Support worker

Primary Purpose: To assist the Young Carers Team in the day-to-day administration of running the service.

Main Duties and Responsibilities

  • Assist the Young Carers Team with the planning and preparation of Young Carer clubs, groups, activities and targeted support and awareness sessions.
  • Design club, group and activity invitations, organise mail-outs and collate responses.
  • Assist the Young Carers Team to organise transport by liaising with volunteer drivers and creating and mailing out a transport list for each driver
  • Take the lead in contributing to the Carers MK newsletter.
  • Co-ordinate the receipt of referrals and follow up communication with families and professionals.
  • Answer telephone enquiries.
  • Update and maintain the Young Carers records and data base.
  • Produce monitoring statistics as requested.
  • Maintain office information, policies and procedures.
  • Attend regular supervision and team meetings.
  • Undertake training as required.
  • Maintain a general understanding of the work of the whole organisation, participating in day-to-day administrative tasks and attending staff meetings.
  • Participate in joint activities e.g. AGM, National Carers Week, open days and other promotional activities.
  • Contribute to and take part in continuing professional development for all Carers MK staff.
  • Contribute towards development of the centres resources and information library for carers.
  • To keep accurate records on all aspects of the work for monitoring and evaluation purposes.
  • Produce reports at regular intervals as and when required.
  • Represent Carers MK at events and conferences.
  • Any other duties as reasonably required by Carers MK.

Person Specification

Experience/Qualifications

Essential

  • Good Standard of general education
  • Ability to plan, prioritise and organise own work and complete tasks as directed
  • Good spoken and written communication skills
  • Knowledge of office-based ICT
  • Able to work alone and as a team member
  • Able to work positively and co-operatively under pressure
  • Ability to communicate and interact effectively with young carers, families and professionals
  • Good organisational and logistical skills
  • Ability to work to processes
  • Willingness to undertake appropriate training
  • Commitment to Equal Opportunities

Desirable

  • Knowledge of Child Protection Procedures
  • Ability to be patient, empathetic yet appropriately assertive
  • Knowledge of legislation relating to Carers and children’s issues, including Risk assessment.

This post is exempt under the Rehabilitation of Offenders Act 1974. A DBS check is part of the recruitment process.