You Can Find More Information in Our Constantly Updated Finnair Blogs Aimed at Consumers;

Дорогие коллеги,

ознакомьтесь, пожалуйста, с информацией об изменениях, происходящих в аэропорте Хельсинки-Вантаа в связи с ремонтнымиработами.

Dear Colleagues,
Please be advisedthat effective August 5 Finnair customer service at HelsinkiAirport is under one roof only, i.e. terminal 2 (T2).

You can find more information in our constantly updated Finnair blogs aimed at consumers;

Please note that space and capacity of T2 departure halls is limited until the end of 2010 while the middle part of terminal 2 is under an extensive renovation program. This might result in longer than usual queuing to the check-in desks, especially when departing on intercontinental flights in the Hilton-end of the terminal, at check-in area 411-419.
Finnair customers are strongly recommended to check-in via the Internet or self-service check-in kiosks at the airport (open 36 hours before the flight departure).
Check-in formalities must be completed not later than stated here;

CHECK-IN HAS TO BE COMPLETED:
- 20 minutes before departure of domestic flights when travelling with carry-on baggage
- 30 minutes before departure of domestic flights with baggage to check in
- 35 minutes before departure of European flights when travelling in Business Class (also Finnair Plus Platinum and Gold members regardless of travel class)
- 45 minutes before departure of European flights when travelling in Economy Class
- 45 minutes before departure when travelling with ski equipment
- 45 minutes before departure of intercontinental and Leisure flights.
The connecting time between a domestic flight and a Leisure flight has to be at least 75 minutes.
Sales Bulletin 3/2009

Finnair and Finncomm Airlines domestic flights are transferred to Terminal 2 at Helsinki-VantaaAirport from August 5

From August 5, 2009, Finnair will concentrate all its flight departures and arrivals to Terminal 2 at Helsinki-VantaaAirport.

•Finnair and Finncomm Airlines domestic flights will move to the same terminal as their international flights; Terminal 2 (previously the international terminal).

•Other oneworld-airlines will also operate to and from T2.
•Check-in to most Finnair flights is in the biggest hall of T2; check-in area 201–232. Check-in to Finncomm Airlines flights is mainly at desk 217.
•Check-in to Finnair’s intercontinental flights departing between 12:00 and 19:00 is, however, in Departure Hall 4, check-in area 411–419.
•Check-in to Finnair Leisure flights is also in T2, mainly in the check-in area 201–232, but check-in area 411–419 is also used.

•A special service desk is available for families with children and other special passengers,who are checking in the check-in area 201–232. Check-in desk number 216 is marked with the text Special Passengers and corresponding symbols. This desk may also be used by children travelling as unaccompanied minors and by others needing special assistance, such as customers using wheelchairs.

Information about the correct check-in area is found on the big information boards and screens in Terminal 2.

Due to the changes and the construction works at the airport, passengers are advised to arrive in good time to the airport during the coming months.

Finnair Plc
Service Product Management