2015 Role Description

Description of Role /

WORKING JOB TITLE:Think BigDelivery and Partnership Manager

Based in London (Maternity Cover December 2015)

REPORTING TO:Think Big ProgrammeManager

RESPONSIBILITY FOR PEOPLE:Guiding and supporting the work of the Think apprentice role (line managed by Operations Manager)

JOB PURPOSE:

This is a pivotal role requiring an experienced programme or project manager to provide leadership within a flagship programme working with one of the country’s leading brands on a CSR programme for youth development. Think Big is an exciting social action programme that funds young people with great ideas to do something positive in their communities (visit Working with staff within NYA and partner organisations the focus will be on external relationships with youth and community organisations and overseeing the delivery of the ideation layer (Think – see Appendix A) of the Think Big programme. This role will also take a lead on the digital focus of the programme, working closely with the digital delivery partner to bring digital approaches to all elements of the programme.

This role will also involve working with staff within NYA and partner organisations to oversee the delivery of the ideation layer (Think – see Appendix A) of the Think Big programme. This role will take a lead on the digital focus of the programme, working closely with the digital delivery partner to bring digital approaches to all elements of the programme.

Liaising with:

Delivery partners, stakeholders and members across Think Big and related programmes.

MAIN RESPONSIBILITIES AND TASKS:

  • Responsible for driving the achievement of key performance indicators across all layers of the Think Big programme (Think, Start and Build).
  • Work with the Think Big Operational Manager to coordinate staffing across the Think Big programme to ensure all staff have a range of experience and skills to deliver on all programme delivery
  • Spotting and maintaining key links with organisations/campaigns relating to social action and digital skills in the UK (NCS and Step up to Serve)

Daily line management of the apprentice and delivery team is held by the Operational manager. This role will assist by offering support and direction at to assist them in the positive achievement of their professional development and programme deliverables.

Programme performance

Responsible for the implementation of all contract standards across the layers of the Think Big programme ensuring these are maintained at all times.

Responsible for the review and drivingof all contract deliverables to keep performance on track through the contract period.

Hub Management

The daily Hub management will be overseen by the Commercial and Events Coordinator, supported by the Operational Manager who holds responsibility for the Hub. It is expected that should the operational manager not be available that the Delivery and Partnership Manager will deputise and support the Commercial and Events Manager, especially if any incidents occur.

It is expected that the Delivery and PartnershipManager will drive their own work areas, taking responsibility for targets within programme and as agreed with the Operational Manager. It is expected that they work together with the team, on a regular basis to align work and co-support as required.

Youth partners, external partner and Think management

  • Support the Youth Work Apprentice to:
  • develop the Youth Partner network, especially with organisations working with disadvantaged young people.
  • set up, develop and maintain robust sign up arrangements for organisations joining as a youth partner to ensure practice around delivery and safeguarding is of a good standard
  • maintain relationships with staff in organisations, run the network and resolve application queries keep connected and encourage sharing of programme and sector specific information and the success stories of young people achieving in the programme linked to youth partners
  • Responsible for meeting the targets linked to Youth Partners:

Start level project approvals are met

Think activity creates a pipeline of young people into Start

Session delivery volume is met

  • Responsible for the youth partner budget, funding youth organisations for support costs and managing expenses to enable the network to maximise opportunities for attendance at events and the running of workshops

PERSON SPECIFICATION:

Experience:

  • Significant project/programme experience, to include driving performance and deliverables.
  • Leading and managing a team.
  • Experience in organising and managing events and meetings.
  • Working with young people and/or within young people’s services/youth sector.
  • Working with multiple stakeholders and managing their different needs and requirements.
  • Familiar with digital technology/website development.

Skills:

  • A strategic and decisive thinker.
  • Ability to review systems and drive efficiencies
  • Ability to determine and manage multiple priorities and targets and work to tight deadlines.
  • Ability to be able to efficiently organise a varied work load.
  • Excellent communication and interpersonal skills, including influencing, negotiation, arbitration, presentation and ability to lead and motivate others.
  • Confident with public speaking to multiple stakeholders.

Knowledge

  • Social enterprise/ youth led models of service delivery (or interest in)
  • Microsoft Office, with an advanced knowledge of Excel
  • How to use digital technology to innovate services
  • Equality, diversity and inclusion

Personal Qualities

  • An interest in young people's personal development and participation
  • Good listening skills
  • Attention to detail
  • Commitment to quality
  • Organisational skills
  • Cheerful disposition and diplomatic skills
  • An interest in Corporate Social Responsibility & Sustainability programmes
  • Ability to work evening and weekends when required

Location: London based (UK travel)

Salary £35,000

Start Date: ASAP

Duration: Initialcontract to 31st December 2015

Interested? Apply by submitting your CV and a covering letter to

Closing Date: 22nd April 2015

*Please note: Interviews will be held on the 30th April 2015, you will be notified if you will be required to attend the interviews by 24th April 2015.

*Please note: feedback will only be given to unsuccessful candidates who have attended at interview stage.

This is a description of the job as it is presently constituted. It is the practice of The NYA to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with you. It is the organisation’s aim to reach agreement on changes, but if agreement is not possible, the organisation reserves the right to insist on changes to your job description, after consultation with you.

APPENDIX A

The O2 Think Big programme encourages young people aged 13-25 to think like entrepreneurs, using digital technology to solve social problems. We encourage young people to take initiative, be self-reliant and learn the skills they need to stand out in today’s economy.

O2 Think Big works by putting cash grants of £300 directly in the hands of young people and supporting them to use the money in a way which delivers a positive impact in their local area. From homework clubs to community radio stations, anti-violence campaigns to recycling initiatives, O2 Think Big gives young people money and trust to take action on the issues that matter to them.

We don’t stop there. We help young people to Think Bigger by offering further funding of up to £2500 to grow their ideas and take their projects to the next level. We provide leadership training and mentoring support to help young people practice their entrepreneurial skills and make an even bigger social impact.

Telefonica, as one of the world’s leading digital businesses, believes that it can, and should, play a part in addressing key issues in the society in which it operates. By promoting a spirit of entrepreneurialism and social purpose amongst young people, Telefonica is helping to create a generation of young people with the skills, confidence and personal resilience to succeed. In the UK, and across Europe, there is a growing digital skills gap, so Think Big is working with young people to stimulate interest and engage young people in digital technology, not only to enable young people to safely and confidently navigate the digital world, but to develop digital innovators and creators of the future.

THINK: These sessions encourage and enable young people to identify issues they care about and create their own solutions. The sessions include the use of and information about digital tools and inspire young people on the possibilities of technology. Young people are presented and encouraged to think of social benefit ideas.

START: Is the learning by doing stage that allows young people to bring to life their ideas, this is where they are funded for their Think Big project idea and is the start of their journey towards a sustainable, social and digital project

BUILD: is the progression from the previous stage where they have completed their Think Big project and the young person has shown interest and dedication to progress. This stage is where young people will be approved for a Think Bigger project and will start to focus on the possibilities of technology applied to the projects to increase their reach, efficiency and impact. By the end, young people will have further developed their own competencies and projects into a sustainable, social and digital project.

GROW: is a higher level grant where all the projects have the potential to be sustainable, social and digital businesses/social enterprises. The programme works with young people at the end of Build to help them identify funding options to help them with the ongoing development of their projects.

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Produced by: AF Think Big Programme ManagerDate: March 2015