Training Prospectus for Social Care Organisations within Sheffield provided by SheffieldCity Council and the Care Homes Support Team

2013 – 2014

Workforce Development Unit

BrockwoodPark Training

Station Road

Woodhouse

Sheffield

S13 7QH

0114 2293041

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Content

Introduction and Information…………………………………….4

Induction Courses………………………………………………..15

Supplementary Courses…………………………………………24

Training for Trainers Courses……………………………………34

Learning Disabilities Courses…………………………………...38

E-Learning Courses / CIS Assessment Tool…………………..42

Competency Mapping……………………………………………45

Care Home Support Team Courses…………………………….47

Sheffield Safeguarding Development Programmes……………70

Management Development……………………………………….77

Mental Health Programmes……………………………………….81

Qualifications / Workbooks / Apprentices……………………….85

Booking Information……………………………………………….88

Introduction

This Prospectus outlines the health and social care training programmes available to those working in the social care sector, including those in the Independent, Private and Voluntary sector in the city. The learning and development opportunities in this Prospectus are provided by The Adult Social Care Training Team at BrockwoodPark, the Workforce Development Unit for Communities Service in the Council, and by the Care Homes Support Team. In addition to taught courses we provide a number of e-learning programmes. Have a look later in the Prospectus for the programmes we run and how you can access them.

It is essential that we have a highly trained, competent workforce providing high quality services to the citizen’s of Sheffield. If we are to develop an effective reablement services and provide personalised care then the skills of the workforce need to be at the highest level possible.

We access services at times when we are experiencing great changes including poor health or family upheaval and at such times we can be at our most vulnerable. The Government wants local authorities to have high quality services available that people can trust that are person centred so they can deliver the specific requirements of any individual coming forward for a service. This applies whether the service is being delivered by a personal assistant employed by a service user, by domiciliary/home support workers, supported living workers, or by staff in the more traditional setting of a nursing home. This is the challenge facing the workforce today and the organisations that employ them.

Having a highly skilled and motivated workforce is one way of ensuring that we can deliver services of quality. We need staff who are skilled, good listeners, good communicators, respectful, flexible, active in safeguarding dignity and rights, empowering people and able to offer choices that allow service users to make decisions for themselves about their own lives. Alongside this they need to have a range of good practical skills so they know how to safely employ moving and handling techniques, know how to safely prepare and handle food and dispense medication.

We are actively working in partnership with the other local authorities in South Yorkshire and a range of private sector providers to secure funding from Skills for Care to support organisations to deliver units of qualificationfor the workforce. The Social Care Development Partnership (South Yorkshire) will in all likelihood continue to receive funding for the next three years. I would encourage all organisations to complete their NMDS entries and to become members of the partnership so that they can secure funding that will support their workers to achieve units from the qualification credit framework (QCF). This will mean that we can accredit their learning on dementia, end of life careor work with people who havea learning disability.

This prospectus details what is offered to support the sector and the basis on which this support for workforce development can be accessed. There are programmes available that are required to meet CQC standards and there are some training programmes that are about building skills in the sector over and above the base line skills required by CQC. Our intention is that the programmes and accreditation on offer supports your organisation and your workers to deliver the quality services the people of Sheffield require.

Diane Whitlock

Workforce Development Manager,

Communities Portfolio.

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Our aim

The Workforce Development Unit (WDU) at BrockwoodPark has been a training provider unit for Sheffield City Council staff since 1990.

We are funded to support Council care services and Independent Sector organisations in developing their staff as part of modernising the Social Care Workforce.

The training programmes inside this prospectus are delivered to the Skills for Care Standards, Department of Health requirements and national occupational standards.

All training provides underpinning knowledge for QCF Diplomas at Levels 2 - 5, or the standards laid down by other statutory bodies including Highfield Awarding Body for Compliance (HABC). Our courses provide training to the national minimum standards as set out by the Care Standards Act 2000.

The Workforce Development Unit holds Recognised Provider status accredited by the NationalSkillsAcademy for its training delivery. The unit has Customer Service Excellence Standards accreditation and regularly undertakes audits with its customers to ensure its development programmes meet customer requirements and that all processes related to this are delivered in a timely and appropriate manner.

Advisory and Consultancy Services

We offer advisory and consultancy services including

  • training needs analyses
  • training planning
  • workforce development planning
  • succession planning
  • performance monitoring and management
  • advice with continual compliance to meet registration requirements.

We can also provide consultancy and opportunities to develop your own learning and development resources for Safeguarding, Moving and Handling and Medication.

Our facilities

At BrockwoodPark we provide

  • six large training rooms
  • IT suite
  • three meeting rooms
  • large dining area providing refreshments and meals at reasonable prices. (Please note these prices are not included in the price of the training programmes)
  • free parking (accessible from Tilford Road)
  • disabled parking and disabled access via the main entrance (Please note wheelchair access is only available on the ground floor where all facilities required are accessible)
  • fixed high quality hearing loop system for people who are hard of hearing or have a hearing aid with a T-switch in two training rooms and a standard hearing loop system (all training rooms)
  • provision for back problem sufferers (main training rooms).

As well as providing training course at Brockwood Workforce Development Unit in Woodhouse, a number of our programmes will be run at either Burton Street in Hillsborough or Moorfoot in Sheffield City Centre. The venue of the training will be stated on your joining instructions but if you would like to check this prior to booking please phone Esther Palfreyman on 0114 2293035 or email

Brockwood is moving

As of September 2013 it is planned that we will be moving our training provisions to the Moorfoot building in the city centre. A new training facility will be developed at Moorfoot to support Social Care training and the wider Council development needs. This should not affect the offer to the sector outlined in this prospectus. Merely the service from which this is delivered will be different as of September 13. Joining instructions sent to course participants for all programmes from September onwards will give information on the venue change and other support details e.g. buses, car parking etc.

The Care Homes Support Team

The Care Homes Support Team is funded by NHS Sheffield and Sheffield City Council to provide training and support to staff working in care homes across the city.

Our training is delivered by a team of health professionals and has been available to staff in care homes for older people since 2006.

We provide training in 2 ways:

  1. Citywide – to staff from a range of care homes in venues across the city.
  2. In house – to staff in their individual care homes. This is by arrangement and subject to course/trainer availability.

For more information please see page 47of the Prospectus.

Access to training opportunities

The Workforce Development Unit and the Care Homes Support Team aim to provide Learning and Development opportunities on subject areas identified from CQC inspections, contract monitoring, national requirements andemployer requirements.

As far as possible this core training offer is free to organisations. However some specialist provision may incur a charge, this would be clearly stated.

Organisations can discuss specific requirements above the proposals identified in the Prospectus. If there is capacity to develop and deliver such programmes the charges would be:

Full day programmes
Half day programmes
Full day Tailor-made courses
Half day Tailor-made courses / £50 per person, per day
£25 per person, per day
from £400 max 15
from £200 max 15

(Where applicable maximum numbers for each programme to be agreed as part of the contracting arrangements)

These prices include all handouts, materials and certificates.
Charges for Non-attended and Cancelled Training Places

There will be a charge levied for all training places either cancelled or not attended on social care training.

In 2012/13 an average of 18% of all training places were wasted due to cancellations that could not be filled, or because of non-attendance on the day. The demand for places on training programmes and the cost to the Local Authority in providing training means that every place that is booked needs to be a place used.

All training in our IPV Training Prospectus for 2013/14 will continue to be provided free of charge unless stated otherwise. Charges will only apply if places are booked and subsequently not used either through cancellation or non-attendance on the day. Please refer to the Policy for details. Please note there will be no charge if you substitute another person to fill the place at the point of cancellation. Cancellations and non-attendance will be charged to your organisation (see Policy for details).

The Policy also covers the circumstances in which charges will not apply (see full policy over page).

Training Cancellation and Non-Attendance Charging Policy 2013/14

Aim of the Policy

The aim of this policy is to provide managers with clear information on the charges that will be made for the cancellation of training places and for the non-attendance of booked participants.

Please note this policy applies to all SheffieldCity Council Workforce Development Unit programmes and all Care Homes Support Team citywide courses

Reason for Policy

The demand for places on training programmes and the cost to the Local Authority in providing training means that every place booked needs to be a place used. For services and organisations where there is a funded training Service Level Agreement in place, training places booked (i.e. purchased) will continue to be supplied free on the understanding that the place will be used.

Booking

When booking training an expenditure code must be provided (applicable to all internal Council Services), and invoicing details provided by non-Council organisations. Arrangements for Service User Employers will be through the Direct Payment Office. These will be used to claim any charges incurred. Charges will be claimed on a monthly basis. A monthly non-attendance report will be provided to managers/employers, and to Training Commissioning Groups.

Cancellations

Cancellation charges will apply for all places cancelled regardless of length of cancellation notice given. They will apply up to the day of the training. The charge for cancellation will be £50 per day, for each training day cancelled. The cancellation charge for ½ days training programmes will be £25 per ½ day.

There will be no charge if you substitute another person to fill the place at the point of cancellation.

Cancellation charges will apply to all Council services and all external organisations. Cancellation charges will not apply to Service Users who directly employ their own workers.

Non-attendance

Non-attendance on the day (did not attend and did not cancel) will be charged at a rate of £80 per day, for each day of non-attendance. The charge for ½ day programmes will be £40 per day. These non-attendance charges will apply to all Council services and all external organisations

Service Users who directly employ their own workers will be charged a flat rate of £10 per day for non-attendance (rate applies to both full days and ½ days).

Circumstances when Charges will not apply

Charges for cancellations or non-attendance will not apply only if:

  • There is a personal or family emergency
  • Compassionate leave has been given
  • Staff have called in sick using absence reporting policies and procedures
  • The person has left the Organisation

Manager/employer confirmation of the above is required at point of cancellation or on the day of non-attendance otherwise charges will be incurred.

Arriving Late on the Day of Training

Please be aware if participants arrive late for training we cannot guarantee they will be able to join the course after it has started. If this is the case participants will be classed as not attending and subject to a non-attendance charge.

Courses cancelled by BrockwoodPark and the Care Home Support Team

If a training course is cancelled by BrockwoodPark or the Care Home Support Team due to unforeseen circumstances, places will be offered on future dates. Where this is not possible, full monies will be refunded for those non-contracted organisations that pay for places.

Further Information

We hope that the Prospectus is easy to understand and that you can find what you want. However, if you would like further information or would like to discuss your particular needs, please contact Joanne Nicholson on Sheffield (0114) 229 3059 or e-mail .

Induction and Care Training Programmes for Social Care Staff

All newly appointed social care staff are required to complete Induction training as prescribed by Skills for Care in order to ensure that staff have the skills, knowledge and sensitivity to deliver an appropriate and competent service. It is important that new starters understand the service they work in, including legislation related to this work and the requirements to value and respect individuals' rights and diversity.

Eight Day InductionProgramme

  • Should be completed by all new starters within twelve weeks of joining the organisation.
  • Is linked to the National Common Induction Standards.

Induction includes:

  • Working in Social Care (half day)
  • Equality and Diversity Awareness (half day)
  • Safeguarding Adults (half day)
  • Person Centred Planning (half day)
  • Emergency First Aid
  • Food Safety
  • Effective Communication (half day)
  • Dementia (half day)
  • Moving and Handling
  • Health and Safety (half day)
  • Worker Safety (half day)
  • Personal Care

The training can be accessed in the following ways:

  • By attending the 8 day taught programme
  • By attending the training modules individually
  • As a combination of taught programmes, e-learning and competency mapping.

There is a matrix available on the following page, to show the different ways the induction requirements can be achieved.

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Course Programme / Available Routes / Refresher Required / Refresher Period / Refresher Routes
Working in Social Care / Half day taught session. / No / - / -
Equality and Diversity Awareness / Half day taught session or competency mapping route. / No / - / -
Safeguarding / ½ day taught session / Yes / 2 years / Competency mapping, half day taught session or e-learning
PCP / ½ day taught session / No / - / -
Emergency First Aid / 1 day taught session / Yes / 3 years / 1 day taught session.
Food Safety / 1 day taught session / Yes / 3 years / Competency mapping, 1/2 day taught session or e-learning.
Promoting Effective Communication and Relationships / ½ day taught session or competency mapping / No / - / -
Dementia / ½ day taught session or e-learning. / No / - / -
Moving and Handling / 1 day taught session. / Yes / Every year / 1 day taught session or competency mapping.
Health and Safety / ½ day taught session, competency mapping or e-learning. / Yes / 3 years / Competency mapping, half day taught session, e-learning
Worker Safety / ½ day taught session or competency mapping / No / - / -
Personal Care / 1 day taught session or competency mapping / No / - / -

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Day 1 AM - Working in Social Care / Day 1 PM –
Equality and Diversity Awareness
Aim / Aim
A half day course to introduce you to your roles & responsibilities within adult social care. / A half day course to increase your awareness of how to build Equality into everyday practice.
Learning Outcomes / Learning Outcomes
By the end of this training session you will be able to:
  • Explain which policies and procedures impact on your role and work practice.
  • Define your responsibilities when information sharing and be clear about the boundaries and limits of this.
  • Explore where to access help and support for your personal development.
  • Explore ways of working which places the customer at the heart of service provision.
/ By the end of this training session you will be able to:
  • Explain what is meant by discrimination and diversity
  • Outline key legislation and agreed way of working in relation to equality an, diversity, discrimination and rights
  • Recognise how discrimination might occur within the work setting
  • Identify how you can work in an inclusive way
  • Outline where you can go to for support/advise.

Time / Time
9.30am – 12.30pm / 1.30pm – 4.30pm
Dates / Venue / Dates / Venue
10th Jun 2013 / Brockwood / 10th Jun 2013 / Brockwood
30th Sept 2013 / Moorfoot / 30th Sept 2013 / Moorfoot
27th Jan 2014 / Moorfoot / 27th Jan 2014 / Moorfoot
12th May 2014 / Moorfoot / 12th May 2014 / Moorfoot
21st July 2014 / Moorfoot / 21st July 2014 / Moorfoot