Part Time Support Worker - Job Ref Surrey
Thank you for your interest in the above position. I am pleased that you are interested in working for RNIB, which achieves such a tremendous amount for blind and partially sighted people.
This document consists of:
· a job description and person specification
· our values and behaviours
· an equal opportunities monitoring form
This pack can also be made available to you in large print, Grade 1 or Grade 2 braille, or on disk or tape. Please feel free to ask us if you would prefer to receive it in one of these alternative formats.
We will also accept braille, audio, disk, typed and handwritten CV’s sent to HR Administrator, RNIB, Human Resources, 105 Judd Street, London WC1H 9NE.
We want to ensure that as much of our resources as possible go towards supporting people with sight loss and therefore we do not normally contact unsuccessful applicants individually.
Once again, thank you for your interest in this vacancy and for working for the Royal National Institute of Blind People.
Chinedu Okoye
Assistant Resourcing Business Partner
RNIB Job description
Job title: Support Worker
Job level cluster: Support / Delivery
Job level: SD1
Salary: £17,000 - £18,020 FTE (£9.05 - £9.60 per hour)
Section: Education and Social Care
Unit: Community Living Services
Location: Leatherhead, Epsom, Redhill or Ashtead
Reports to: Deputy Team Leader
Vacancy ref: Surrey
Hours: 18hr, 20hr and 24hr jobs available
Purpose of job
To deliver a person-centred integrated support service for participants in the Community Living Service, and to discharge responsibilities within an allocated registered service.
Impact:
No line management responsibility
Financial responsibility:
No budget responsibility
Decision making responsibility:
Understands requirements relating to own work area and uses this to improve outcomes.
Main accountabilities
1. To provide personal, intellectual, social, emotional and physical support to participants.
2. To follow agreed standards and procedures as determined by CQC, RNIB and other agencies.
3. To support the participants in accessing both community and leisure activities, and working with them in order to facilitate experiential learning opportunities.
4. To support individuals to achieve their goals and aspirations through person centred planning.
5. To provide support to participants in maintaining home management skills and finance enabling them to ensure the security of their placement / tenancy.
6. To carry out prior risk assessments of community venues / activities and participants need, in order to ensure the safety of the individuals participating.
7. To work alongside individual participants enabling them to develop their own individual skills and abilities that will allow them to achieve greater independence and autonomy.
8. To act as a co-ordinator for certain participants acting as advocate where appropriate.
9. To be responsible for the safety and welfare of individuals who have multi-disabilities, and to ensure their safe participation in the project and the community
10. To act as a representative of the service in all community dealings and actively promote the awareness of rights, respect and responsibilities for disabled members of the community.
11. To assist in the writing of reports and attend reviews where appropriate and maintain records of individual progress and achievement, and support participants in maintaining their own records and personal portfolios.
12. To support participants to maintain and develop relationship networks.
13. To contribute to team meetings and forums.
14. To undertake any further job related training as required and specified by the Line Manager.
15. To be responsible for administering medication.
16. To monitor and maintain participant and care homes records in both electronic and hard copy format using standard templates.
17. To undertake any furthers tasks required as commensurate with the role.
18. Adhere to all RNIB policies and procedures
Person specification
All criteria are essential unless otherwise stated.
1. Specialist knowledge, skills and experience
1.1 Understanding the needs of blind and partially sighted people with additional disabilities and a passion for caring for people
1.2 Willingness to complete the RNIB induction programme and our care certificate.
1.3 Good level of literacy and numeracy and computer literate with a good knowledge of Word, email and the internet.
Ability to use a word processor, with knowledge of the internet and email. Willingness to develop skills in this area.
Desirable
1.4 Experience of working in a social care or residential environment to include facilitating development of personal care skills and the preparation of meals.
1.5 First Aid At Work qualification or willingness to train.
2. Team working
Ability to develop effective and supportive relationships w
with colleagues, participants, parents and carers.
3. Planning and organisational skills
Ability to organise time effectively, create work schedules, prioritise workload and meet deadlines.
4. Problem solving and creative skills
4.1 Ability to maintain accurate and precise records, paying attention to detail.
4.2 Ability to take responsibility for own actions and make decisions, knowing when to refer to others.
5. Communication
5.1 Ability to communicate effectively, both verbally and in writing, adapting style to suit the audience.
5.2 Ability to build rapport quickly and easily establish relationships with parents and carers.
6. Equal opportunities
Ability to understand and demonstrate commitment to RNIB’s Equal Opportunities Policy and to ensure all
activities are consistent with the Equal Opportunities
Policy. This includes all staff activities and their interface
with the general public.
7. Special conditions
7.1 Appointment is subject to an Enhanced Disclosure and Barring Services Check for regulated activity
7.2 Shift and overnight work required to cover service requirements across 24 hours a day, 7 days a week and 365 days a year.
Behaviours
Deliver results
· Shows Commitment to continuous personal learning and development which supports the delivery of outstanding service.
Engage customers
· Prepared to go the extra mile to exceed customer expectations.
Engage others
· Ability to build and sustain strong support relationships with colleagues and customers and others which engenders trust and respect and contributes to team and organisation’s profile and reputation.
Lead and inspire
· Shows willingness to take responsibility for own action.
· Able to remain calm and focused under pressure.
· Displays resilience and takes a rational approach.
Personal impact
· Experience of communicating clearly, concisely, accurately and appropriate to the audience.